ViajarAlmundo.com（viajaralmundo.com）在 OK.one 的综合评分为 3.5 分（满分 5 分），基于本站收录的 101 条用户评价，属于旅游度假分类，口碑一般。评价两极分化：65% 给出 4 星及以上，同时 34% 打了 1 星；商家回复了 44% 的差评；近 12 个月新增 47 条。数据最后更新于 2026-08-10。
埃里克提供了出色的客户服务。他在整个过程中非常友好、专业、耐心并且非常乐于助人。他清楚地回答了我所有的问题，并使一切变得容易理解。我真的很感谢他的支持和积极的态度。谢谢埃里克提供的优质服务！
We're so happy to hear that our team member provided such outstanding service and made your experience a positive one. We truly appreciate you taking the time to share your kind words.
Muchas gracias, Elena Sanchez! Nos alegra saber que tu experiencia fue buena. Estamos aquí para ayudarte siempre que lo necesites 😊
多拉迪亚兹是一个非常富有同情心和美好的人吗？而且对她的工作也非常了解。我真的很喜欢和她一起预订航班。和她一起工作真是太棒了。
We're so glad to hear you had such a wonderful experience! Thank you for sharing your positive feedback with us.
最糟糕的买票网站，甚至不考虑更改。
詹姆斯帮了我很大的忙，他不遗余力地帮助我获得退款。我将来会向某人推荐这项服务。詹姆斯应该加薪！
We're so glad to hear our team provided such excellent assistance with your refund. We appreciate your kind words and recommendation!
We are so pleased to hear that you had a positive experience with our customer service. We truly appreciate your kind words and feedback.
埃里克太棒了！他在预订过程中花了很多时间和我在一起。我知道我们通了电话大约 45 分钟。埃里克（Eric）专业、礼貌、耐心、知识渊博且友善。他很高兴！
We're so glad to hear about your positive experience with our team! We truly appreciate you taking the time to share your feedback.
Muchas gracias por las 5 estrellas! Nos encanta saber que Elena Sánchez le brindó un excelente servicio. Le haremos llegar su reconocimiento ella estará encantada. Valoramos mucho su opinión y esperamos darle la bienvenida nuevamente muy pronto.
我在这家机构的经历非常负面，感觉完全具有误导性。 最初的价格没有得到兑现，并且在预订过程中出现了未明确解释的额外费用。付款总额也没有透明的细目。 打电话的客服人员不尊重人，也不提供专业的客户服务。 当我试图取消时，我被告知这是不可能的，尽管他们的网站声明在特定时间范围内免费取消，并且在购买前没有明确解释这一点。 总体而言，信息混乱、缺乏透明度，给人一种强烈的被误导的感觉。我根本不建议使用这项服务。
We appreciate you taking the time to share your feedback regarding your recent experience. We are concerned to learn about the issues you encountered with pricing, additional charges, and the lack of transparency. We are also addressing your comments about our agents' professionalism and the cancellation policy. We are committed to improving our services and clarity.
他们的收费比网上报价要高。不是一个值得信赖的网站。我在他们的网站上查了一下，3个成人的总费用约为874美元，后来我接到代理的电话，他告诉我们新的总费用将是914美元，额外费用来自航空公司税。我很怀疑，因为报价通常包括税费，但当我收到收据时，我继续了（非常遗憾），没有具体说明总额中有多少用于税费以及机票费是多少（红旗）。另外，在以 914 美元预订机票后，代理告诉我，因为我们的国籍是印度，所以我们必须每人额外支付 80 美元。那时我就完全失去了它。当我试图完全取消机票时，他告诉我不能……即使他们的网站明确规定 24 小时内免费取消。订票前并没有告知我此票不可退款。持续缺乏透明度，他们只是希望你盲目地给他们钱。不断的额外收费，所以基本上不要被他们网站上的收费所愚弄。请在其他地方预订。请！！
Thank you for sharing your detailed feedback. We are concerned to learn about the discrepancies you experienced with pricing, additional charges, and the cancellation policy. We are reviewing your comments to understand what occurred and to prevent similar situations. We appreciate you bringing these serious issues to our attention.
We are happy to hear that you had an excellent experience. Thank you for sharing your positive feedback with us; we appreciate it.
即使通过航空公司提供的航班更便宜，也不要通过他们随后打电话提高价格的代理机构进行预订。不退款，他们只是想收取更多费用，这是一个骗局，再也不会预订了。
我买了一张票，几分钟后，一个人打电话给我，告诉我由于额外收费，价格将会上涨。 如果他们想更改价格，我请他取消机票，他说我不能取消，我也不会取消，我只是打电话给你让你知道，他一直态度很差，他挂了我的电话。
¡Muchas gracias por compartir tu experiencia tan positiva! 🌟 Nos alegra saber que nuestro equipo estuvo pendiente de cada detalle de tu viaje ✈️ y que pudiste disfrutar con tranquilidad. Viajar es mucho más fácil cuando alguien se encarga de recordarte todo a tiempo, y nos encanta haber sido parte de tu aventura por el mundo 🌍. Tu recomendación al 💯 nos motiva a seguir ofreciendo el mejor servicio posible. 💪✨ ¡Esperamos acompañarte en muchos más viajes!
买了 2 张从纽约飞往马德里的机票，并尝试取消航班，因为我无法再成行。取消政策明确规定您可以在预订后 24 小时内取消航班。当我打电话取消时，我被告知他们根本不会补偿我，这与取消政策不符。不要通过他们预订。
We appreciate you bringing this to our attention. We're sorry to hear about the trouble you experienced when trying to cancel your flight. This is not the experience we want you to have. We'll look into this issue to ensure our policies are correctly applied.
返回华雷斯的航班是错误的，你们没有尝试修复或更改较早出发的航班以及行李问题
Dear Osvaldo, Thank you for sharing your feedback and bringing this issue to our attention. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (423) 285 6706 for Spanish support, +1 (865) 245 0520 for English support or write to us at [email protected] anytime. Regards, ViajarAlmundo.com
我很高兴您的服务和轻松的飞行方式。
¡Muchas gracias por tu comentario! Nos alegra saber que recibiste una atención excelente. Tu satisfacción es muy importante para nosotros y seguiremos trabajando para ofrecerte siempre el mejor servicio.
Thank you for sharing your feedback. We’re glad to know that everything has been going well with your experience so far. Your satisfaction is very important to us, and we look forward to continuing to provide reliable service.
我乘坐另一家公司的航班被取消，你们解决了我前往北卡罗来纳州的问题
We are glad we helped you travel.
他们要求您在买票之前支付更多费用。然后，客户服务帮助非常糟糕。他们不会直接给你门票，也没有二维码。基本上，这是一个骗局
Dear Mr. Pineda, Thank you for sharing your feedback and bringing this issue to our attention. We have been trying to contact you via the contact number provided, to resolve this matter for you, but landed on a full voicemail. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (423) 285 6706 for Spanish support, +1 (865) 245 0520 for English support or write to us at [email protected] anytime. Regards, ViajarAlmundo.com
Thank you for your feedback! We’re glad to hear that our team member made a positive impression. We truly value your recognition and look forward to continuing to provide excellent service.
共 101 条符合条件的评价