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Villa Finder

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233 条评价

4.7233 条评价
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关于 Villa Finder

数据更新
网站
villa-finder.com
分类
旅游度假
所在地
新加坡
状态
待认证
近 12 个月
32 条评价
差评回复率
69%(9/13 条)
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商家自述

At Villa Finder, we help families and groups create meaningful memories across Asia’s best destinations, including Bali, Thailand, and Japan. We don’t just list properties; we personally inspect and handpick every villa to ensure your stay is seamless and safe.We know traveling in a group takes work, so every booking includes your own dedicated concierge. From arranging airport pickups and grocery shopping to setting up pool gates for the kids, we handle the details so you can focus on spending quality time together.As a certified B Corp and 1% for the Planet member, we believe travel should be a force for good. When you book with us, you are supporting local communities and environmental initiatives. Handpicked villas, personal care, and travel that gives back.

以上内容由商家自行提供,未经平台核实。

Villa Finder靠谱吗?

Villa Finder(villa-finder.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 233 条用户评价,属于旅游度假分类,口碑优秀。好评高度一致,94% 的评价为 4 星及以上;商家回复了 69% 的差评;近 12 个月新增 32 条。数据最后更新于 2026-10-24。

用户怎么说

Second time using Villa Finder

Second time using Villa Finder, & was very happy with the service again, from finding the ideal Villa, transfers & arranging last minute excursions during our stay. ALL the staff I had any contact with were all extremely helpful & polite & I trusted all their advice. Thankyou

Villa Finder 回复2023-09-05

It's our pleasure to help you again, and thank you so much for your review!

We had a wonderful stay at Villa…

We had a wonderful stay at Villa Boheme. It’s a gorgeous villa with everything we needed, booking was easy, the staff are lovely and we appreciated the very helpful and responsive service of the concierge. Sad to leave but already looking forward to our return. Highly recommended!

Villa Finder 回复2023-09-05

Hi Emily, thank you so much for your review. We are glad you had a great stay at the villa!

Seamless, great communication throughout

From the first email I sent enquiring about Villa Gembira my experience was nothing but positive. The clear, prompt communication was excellent and the booking process could not have been easier. Our transfer from the airport to the villa was great - despite our flight being late, he texted and called to assure us he was waiting and where to find him. I cannot recommend Villa Finder highly enough and I will definitely use this service again in the future.

Villa Finder 回复2023-09-05

Thank you so much for sharing your experience with us! We are glad you enjoyed the stay!

Great support for renting villa in Koh Samui

We were very well accompanied for the rental of a very beautiful villa in the bay of Fisherman Village. Information was clear about the house, rental conditions, and everything was in accordance with our arrival. Thank you for this support.

Villa Finder 回复2023-09-05

It's our pleasure to have you at the villa. Thank you very much for choosing Villa Finder, and I hope to see you again on your next trip.

Villa Ashoka is amazing

Villa Ashoka is a beautiful, spacious and perfectly located villa if you’re looking for a quiet area, still in the vibrant area of Canggu. You’ll get amazing staff that will cater to your favourite food, make the villa beautiful and clean, the concierge team will make sure you get a chef when you want, that cook amazing food, plan tours and book trips, appointments and trips for you🙌🏻you’ll have great restaurants within a short ride booked on Grab and the most amazing beach’s clubs just a few kilometres away. Get your booking at Villa Ashoka now🤩

What made my experience great is that I…

What made my experience booking through Villa Finder so great is that I was searching the web on some villas. I was actually speaking with another company and that representative put a hold on a Villa for me. I was going to make a deposit the next day. Well, the next day Sharon called me and said, “I see you were making inquiries to some villas, let me help you.” I thanked Sharon for reaching out to me but I told her I’m in the process of booking with another company. Sharon asked what did the other company offer and maybe she can do better. Obviously, she did and I ended up booking with Villa Finder. From then, different team members of Villa Finder checked in with me via email to make sure if I had any questions or concerns with the process they will be there to assist and I was extremely happy. What I absolutely love about Villa Finder is that they work together as a team and communicate efficiently for their clients. If I emailed Sharon to ask a question, I’ll get a response from Sofia or another team member.

Villa Finder 回复2023-09-05

Hi Linda, thank you for taking the time to share your experience with us! It's our pleasure to have you at the villa :D

I was very happy with the services…

I was very happy with the services provided by Villa finder. The concierge Viestra literally held our hand through everything and helped us with whatever we needed from salsa classes, to drivers, and silver making. All recommendations were excellent. The two villas we stayed in were excellent. There were a few issues with the first which we informed them and the second was beyond outstanding. I would confidently recommend them and use them again.. keep up the good work, and i hope the feedback on the first villa has been addressed. Thank you!

Villa Finder 回复2023-09-05

Thank you very much for sharing your experience with us. It's our pleasure to help you on your holiday.

Villa was not cleaned

Villa was not cleaned. Food debris were in the kitchen. Lizard droppings in the drawers for days. Floors were dusty. Shampoo n bath gel containers were empty. Driver was not at allocated pick up point in airport. We arrived at midnite and waited for an hour to find the driver. Contact details of the driver were inaccurate. Payments were made for massages and private chef in advance and yet they asked for payment again. First and last time to use villa finder

Villa Finder 回复2023-07-24

Hi Sophie, We sincerely appreciate your valuable feedback, and I want to extend my apologies for the disappointing experience you had. This is certainly not the level of service we aim to provide our clients. Rest assured, we are taking immediate action to rectify the issues you encountered during your stay at Villa Lapis. We are working closely with the villa manager to ensure that the villa will be impeccably clean for the next guest, and we are also taking steps to make the directions to find the drivers much clearer. We understand how frustrating it can be to arrive at midnight and face difficulty locating the driver. Regarding the payment confusion for the chef and massages, I acknowledge a miscommunication leading to unnecessary confusion. While it was an honest mistake, we understand that such errors should never happen, and we have taken measures to prevent this in the future. I'm relieved to hear that everything was eventually resolved. Our concierge team has already contacted you to address your specific issues, and we are committed to improving things for you. We sincerely hope you created some beautiful memories during your time in Bali. Should you choose to give us another opportunity in the future, we would be thrilled to welcome you back with improved services and experience.

Baan Jakawan - forever in our memory

We spent 6 days in villa Baan Jakawan in Koh Samui, and it was an amazing experience... The villa offers one of the best view of the island, and benefits from a 5 stars swimming pool. Incredible spot. The hotel staff is at our disposal, and really nice with all of us. And what to say about the in-villa cooking chef, preparing breakfast, lunch and dinner... Incredibly good. All in all... 5 stars is well deserved! And we can only recommend this beautiful and luxury place.

Villa Finder 回复2023-07-21

Hello Patrick, it was very nice to read about your experience. Thank you so much for the review.

Outstanding service

Outstanding service from the booking right through to the holiday. Great Villa and fantastic staff.. I asked for suggestions on the Villa and we could not have been happier with the selection. thank you.

Villa Finder 回复2023-07-18

Hello Jamie, it's our pleasure to have you at one of our villas. We are so glad you enjoyed the stay. Hope to see you again on your next trip!

Chands Empat

We stayed at Chands Empat and had a fabulous experience. The villa was perfect for me and my friends. The staff was super friendly, helpful, and kind, and its proximity to the beach made all the difference. We'll definitely be going back again

Villa Finder 回复2023-07-18

Hi Rashmi, great to hear you had a great time at the Chands Empat! Let us know when you are planning the next trip, we'll be happy to assist you again.

We stayed at Villa Hari (Minggu Villas)…

We stayed at Villa Hari (Minggu Villas) for 7 nights. Great villa for the family, spacious, and in a fabulous location just metres from several high quality restaurants & cafes. Longer walk to the beach however if you wanted to brave it!) Booking through Villa Finder was seamless, always ready and prompt in responding to any questions or queries. Although we were taken to another villa initially which prolonged our arrival transfer from the airport. Couldn’t fault our stay otherwise or the booking process, most enjoyable time had by the whole family ! Thankyou

Villa Finder 回复2023-07-18

Thank you so much for your kind words, Scott. We are glad that you enjoyed the stay. Hope to see you again on your next trip, and this time, we'll make sure to earn that last star ;)

Villa Can Ros Puerto Pollensa booked via…

Rented a villa in Puerto Pollensa via Villa Finder for a special birthday with my family. The villa was terrible! Dirty, main bedroom full of flies and a terrible smell. Iron had a massive chunk missing so was dangerous! Rooms were damp and full of mild. Outside the furniture was dirty and full of bird poo. Pool was dirty. Villa finder must have known the state of the villa as previous people had posted reviews, just a shame we didn't see before going!

Villa Kashantre is beautiful

Villa Kashantre is an older but well maintained villa in a fantastic location. The bedrooms are spacious, even with a portacot set up. The bathrooms are well appointed and the aircons in the bedrooms are lovely and cold. The pool is in a beautiful spot and gets loads of sun. The staff are beautiful and the washing is a god send 😁

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