I got the sign and was super happy, a great sign!!! I paid extra for outdoor version and after about 2 weeks we got some rain, the sign quit working, I emailed them, they ask me for a video so I made a video and sent it and now it's been a week and 4 unanswered emails. I'm very easy to work with but you have to communicate. The review is because they haven't stood by their guarantee and they fell short
FedEx delivered my package to the wrong house and never received my sign. Lucy was amazing at responding to me & making sure I received what I order! The sign came out amazing as well!
The address plaques for our 20 condos are just what we wanted and look beautiful! Phil was so helpful in addressing every detail and questions we had even though we took a long time to make a decision. Phil stuck with us! The timeline was just as promised and the product came in without any damage issues due to the professional packaging. We would highly recommend Vintage Signs!
Great company who really stands behind the product? I had some troubles with Miami customs, through no fault of the sign company rather the US government.
But the company was amazing and following through to make sure I got my sign and was very happy, I highly recommend them
I want to submit another review. I had originally ordered a sign that I was not satisfied with. They corrected the problem and were very accommodating and checked in with me via email on the status. excellent customer service.
I placed an order on Feb 20,2025
Have not received any status updates on my order. Email multiple times without any luck of getting an answer. Horrible customer service
order# 9691 was never delivered
Vintagesign 回复2025-03-19
Your order has been shown to be delivered, haven't you received it?
The order was never received! No communication, no help, no customer service. No faith!
Vintagesign 回复2025-03-19
The price you ordered is wrong, because you deleted the price in our custom column when you paid, and the price is wrong.
We have tried to contact you but have been trying to contact you but have not been able to reach you