Vintagesign

I bought a light for my wife

I bought a light for my wife. It is bright and works perfectly. The price was great too.

Feeling ‘ghosted’ after my order

I ordered my backlit house numbers on April 29,2024. It’s been 8 days and other than an order confirmation email, i haven’t heard anything or been given an expected delivery date. I emailed their customer service to find out how long it would, but the email address provided got rejected and the message was undeliverable. Now, i get an email asking how my experience was.. not sure what they expect me to say other than i feel like I’ve been ghosted and possibly scammed. I read lots of reviews before i purchased these and they were positive, so I took the chance even though it appears they are coming from outside the U.S. I hope to hear from them soon!!

Moo Lou美国 · 写过 1 条评价 · 体验于 2024-05-04 · 发表于 2024-05-05

BUYER BEWARE!!!

BUYER BEWARE!!! I ordered two signs last July. One of them had not been used yet and when I plugged it in, the "T" won't light up. My second sign was installed in our ice cream shop in January. Looked great until the power box started smoking and melted. I've tried to contact the company for two weeks now with no answer! I tried again today and got a response saying their inbox was full. Their website says they will replace any defective item within a year, but they won't respond! I've contacted Paypal and next I will be contacting my bank to see if there's anything they can do. This is very upsetting!!

Trustworthy!

Creating the sign was easy and simple! I was given a discount at checkout which was very nice. Shipping was a little confusing because I did not know that I needed to be there to sign for the package so the shipping service kept it :( I just sent them an email to resend it and then was able to choose an option to get it delivered without a signature and then it was all seamless! I was scared the website would be sketchy but that was not the case at all!

Keep in contact the entire process

Keep in contact the entire process. The product was just as advertised.

The lighting on the full cut out is…

The lighting on the full cut out is different half of one side is redder than the other half that’s about it

The finished project was perfect

The finished project was perfect! Just as I ordered. My only negative issue was the shipping got stalled, but that was out of manufacturer 's control.

It’s PERFECT!!

It’s PERFECT!!! Looks just like designed !!! Can’t wait to see up on the wall !!!

Good job

Everything was done exactly as described, arrived in perfect condition and on time.

We love the clean look and lighted…

We love the clean look and lighted house sign. It’s bright and easy to see with a modern look. The back light is a true white light (since led) so it is a different lighting brightness from our landscaping lights which are a warmer white, but still looks very nice!

great value and fast delivery

Shipped extremely quickly and looks perfect. Great value. The only downside is the remote control is pretty cheaply made and doesn't work very well (off button works only half the time).

poor customer service!

I strongly suggest using someone else. They delayed my order for a month without an update. They finally responded and said they were having some party and that’s why they couldn’t get to my order but assured me that they would start producing my sign the following week. I requested that they cancel my order and refund me since they hadn’t started my sign yet but they only told me to trust them. I finally got my 2 but it was 2 months late.

Love working wiht Cindy, great product!

Love working wiht Cindy! She is quick to respond, and they make a quality product in a timely manner. 5 Stars all the way!

FAST PROCESSING AND SHIPPING.

FAST PROCESSING AND SHIPPING. HOWEVER, THE SOFTWARE FOR CREATING A SIGN COULD USE A LITTLE BOOST. GOOD EXPERIENCE ANYWAY.

Ruzanna Gavriyelova美国 · 写过 1 条评价 · 体验于 2024-03-01 · 发表于 2024-03-03

I am so happy with my custom neon sign

I am so happy with my custom neon sign. Came on time and was much better than expected!!!!

False advertising. Product not received.

Website said item would send within 1-2 weeks. We are much more than that out, and told it will not ship until at least 5 weeks after order. Cannot rate product when we have not received product, but will never order from this site again.

Fantastic!

I ordered and received my sign within a week! The sign is exactly as imagined! I love it!

Wonderful service

The personal service is wonderful. The letters turned out great!

André Felipe Lopes巴西 · 写过 1 条评价 · 体验于 2024-02-07 · 发表于 2024-02-07

Highest quality, lowest price

The neon sign was perfectly packed, carefully protected. It is a perfect job, really beautiful. I wouldn't change anything. Even the screws have really nice covers. And the price is simply the lowest I could find.

Beautiful sign and got here fast