您的产品到达时已损坏并且...
您的产品到达时已损坏并被压碎！车轮不真实、不平衡、不圆。配件缺少螺栓和螺母...电池不符合标准...不会根据电池按钮的要求显示充电水平？ 非常！！对您提供的服务感到失望...!!!+ 期待新电池的补偿……甚至连 9 英里都跑不了！
Dear Marcus, We deeply regret the inconveniences you faced with your recent purchase. Our sincere apologies for the damaged product and the challenges you encountered. Rest assured, we are committed to making things right. We've attempted to reach you for a direct discussion on the issues on your email address, but understand that communication may have been challenging. We assure you that steps are being taken to ensure this doesn't happen again, and we are dedicated to resolving all concerns. Your satisfaction is our top priority. We will contact you again or you can reach out to our customer service. We appreciate your patience and the opportunity to rectify the situation. Warm regards, Viribus Customer Support