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Vision Global WiFi

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103 条评价

4.3103 条评价
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关于 Vision Global WiFi

数据更新
网站
visionglobalwifi.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
4 条评价
差评回复率
92%(11/12 条)
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商家自述

Our fast, secure, high-speed portable WiFi hotspot makes sure you stay connected whenever and wherever you go! #visionglobalwifi

Vision Global WiFi靠谱吗?

Vision Global WiFi(visionglobalwifi.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 103 条用户评价,属于电子与科技分类,口碑良好。82% 的评价为 4 星及以上,6% 为 1 星;商家回复了 92% 的差评;近 12 个月新增 4 条。数据最后更新于 2026-09-04。

用户怎么说

强烈推荐!

我每次出国旅行都会从 Vision Global WiFi 租用移动WiFi热点。 我在网上做了价格调研,他们的价格真的是最棒的! 订购流程非常简单,服务也很棒。 当你需要帮助或有任何问题时,他们会很快回复你的邮件。

Vision Global WiFi 回复2020-03-13

Hi SK! We are overwhelmed that you love our customer service and taking time to write a review about us. We will continue our best effort to serve our customers well. Thank you so much for appreciating us and our company. Keep us in mind on your next travel. If you have any questions, you may email us at [email protected]

我是老顾客了。

I am a long time customer. I use Vision global wifi when I go to Japan. Fast wifi wherever I go. I like how its hassle-free to get the portable wifi delivered to your house and just send it back when done.

Vision Global WiFi 回复2020-03-13

Hi Mijiju! We are so grateful to receive an overwhelming review from our valued customer. We will strive our best to make our WiFi rental service a relish to future customers. Please contact us at [email protected] if you have any questions.

符合预期

在日本用了他们的便携式wifi路由器,完全没问题。非常满意,充电很方便,使用也很便捷。

Vision Global WiFi 回复2020-03-13

Hi there! We are happy to hear your positive experience with us. Thank you for leaving us a comment. Please keep us in mind for your next travel! Please contact us at [email protected] if you have any questions.

我被收取了44.80美元,尽管我…

尽管我在2019年12月30日并没有在大阪关西机场取货,但我却被扣了44.80美元。我还收到一封邮件说我已经在2020年1月3日归还了设备。这怎么可能呢; 1. 我一开始就没有这个设备 2. 我是1月6日才离开日本的。 我想投诉,但我不知道该怎么投诉、去哪里投诉。还好我收到了这封评价邮件。请帮我查清楚这是怎么回事。 我该怎么退回被扣的44.80美元。

Vision Global WiFi 回复2020-03-13

Hi Marites! Thank you so much for letting us know. We are very sorry to hear your experience. Unfortunately we didn't see an email from you if you would like to cancel and refund since you cannot able to pick-up the device. You may also pick-up the device the next day after your original pick-up date if you cannot able to get it during business hours. In addition, any changes to the contract/cancellation of the service shall be accepted until 5 days prior to the customer’s departure. However, from 4 days prior to the customer departure, 100% of the application fee shall be charged as compensation for the communication fee (equivalent to a cancellation charge) as a result of the cancellation. No refunds shall be issued in cases where the customer shortens the contract period after departure. This was included in the order confirmation we always send to every customers. We do hope you email us when this happened so we could able to assist you although your return date was 1/6 and can no longer update since it was already due to the period. We hope that for the next time this will not happen for us to be able to assist you since we always do our best to make our customer feel convenient with our service.

出色的客户服务和…

客户服务和支持太棒了!! 他们非常热心!

Vision Global WiFi 回复2020-03-13

嗨! 非常感谢你的好评。我们听到了——路由器确实可以做得更紧凑。我们一直重视客户的反馈来改进服务!下次出国旅行别忘了从我们这里租!

超棒的 WiFi

WiFi很棒,下单方便,取货和退货也都很简单!一定会再来的!

Vision Global WiFi 回复2020-03-13

嗨 Matt! 我们很喜欢您的反馈!下次您来旅行时记得告诉我们,我们很乐意再次为您服务!非常感谢您分享您的体验,还花时间给我们写了这么棒的评价。

省心又棒的服务..

hassle-free 的服务,超棒……进来出去就搞定。用起来很顺手……还能要求什么呢?

Vision Global WiFi 回复2020-03-13

嗨 Gary! 非常感谢您给我们写这么棒的评论。期待不久后能为您提供网络服务!也欢迎您随时向亲朋好友推荐我们!

有史以来最好的客户服务!

Vision Global WiFi 回复2020-03-10

Hi Kevin! We are overwhelmed that you love our customer service and taking time to write a review about us. We will continue our best effort to serve our customers well. Thank you so much for appreciating us and our company. Keep us in mind on your next travel. If you have any questions, you may email us at [email protected]

效果很棒!

我们按时收到了设备,效果很棒! 谢谢

Vision Global WiFi 回复2020-03-10

Hi Alma! You're always welcome and thank you so much for sharing your positive experience with us. We are delighted that the outcome turned out well. We will do the best we can to satisfy our customer's needs and never disappoint you. Looking forward to serving you again. If you have any concerns, you may email us at [email protected]

我按时收到了

我按时收到了,产品没问题,等等。

Vision Global WiFi 回复2020-03-11

Hi Malkie! We are grateful that you've shared a positive feedback with us. We will make sure to continuously serve you well. If you have any questions, email us at [email protected]. Thank you so much and hoping you'll book with us again in the future.

取货和还货都没问题

取还货都没问题。我的设备(Pocket Wifi)我不得不拔电池好几次来重置它。

Vision Global WiFi 回复2020-03-09

Dear Customer, Thank you for sharing your experience with us. We will do our best to avoid this thing to happen and improve our service. Please keep us in mind for your next trip! If you have any concerns, you may contact us at [email protected]

头几天还行,然后就废了…

前几天还能用,然后就彻底歇菜了,一周没数据,现在一直显示网络繁忙,连不上,扯淡,开机几分钟还能用,然后就啥都没有了,信号丢失,完全没有3G或4G,根本连不上了,就搁那儿当砖头

Vision Global WiFi 回复2019-08-28

Hi Kent, 感谢您的评价。对于给您带来的不便我们深表歉意,我们希望了解更多情况以便为您解决问题。请通过邮件 [email protected] 或电话 424-219-9224 联系我们。 Vision Global WiFi 客服团队

网络不稳定

我们付的是4G服务的钱,但大部分时间给的是3G。另外在意大利罗马和法国巴黎信号也不稳定。如果要去这些国家,不建议用这个。还不如直接用餐厅和咖啡馆的WiFi。本来想给1星,但因为客服响应及时,给了2星。客服确实不错,但网络服务不行。不值这个价。建议看看其他服务商。

Vision Global WiFi 回复2019-06-20

对于我们的网络服务未能让您满意,我们深表歉意。大多数时候4G会降速到3G,可能是因为附近没有信号塔或地处偏远导致信号较弱。但我们真心希望,即使您有过一次不愉快的体验,也请不要因此否定整个公司。我们会继续努力改进,为客户提供更好的服务。同时,感谢您对我们客服的认可。非常感谢您抽出时间给予反馈。如有其他问题,请随时联系 [email protected]。

限速意味着没流量了!

我们买这个是为了去日本用两周。前500MB流量时,移动热点用得挺好,但之后就限速了。对我来说,限速就是网速变慢,但显然在他们那儿意味着直接断网。我们旅行时这挺危险的,没法正常导航,而且WiFi在大多数地区也不像美国那么普及。我说直接断网,是真的连Google首页都打不开。 编辑:消息也发不了。完全啥都不行。

Vision Global WiFi 回复2019-05-13

亲爱的顾客, 很抱歉这次体验未能让您满意。如果您需要更多流量,请查看我们的网站了解详情。我们为日本提供多种套餐。限速为128kbps,仅适合发送消息。非常感谢您抽出时间撰写评价。如有其他问题,请随时联系 [email protected]。

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