我每次出国旅行都会从 Vision Global WiFi 租用移动WiFi热点。
我在网上做了价格调研,他们的价格真的是最棒的!
订购流程非常简单,服务也很棒。
当你需要帮助或有任何问题时,他们会很快回复你的邮件。
Vision Global WiFi 回复2020-03-13
Hi SK!
We are overwhelmed that you love our customer service and taking time to write a review about us. We will continue our best effort to serve our customers well. Thank you so much for appreciating us and our company. Keep us in mind on your next travel. If you have any questions, you may email us at [email protected]
I am a long time customer.
I use Vision global wifi when I go to Japan.
Fast wifi wherever I go.
I like how its hassle-free to get the portable wifi delivered to your house and just send it back when done.
Vision Global WiFi 回复2020-03-13
Hi Mijiju!
We are so grateful to receive an overwhelming review from our valued customer. We will strive our best to make our WiFi rental service a relish to future customers. Please contact us at [email protected] if you have any questions.
Hi there!
We are happy to hear your positive experience with us. Thank you for leaving us a comment. Please keep us in mind for your next travel! Please contact us at [email protected] if you have any questions.
Hi Marites!
Thank you so much for letting us know. We are very sorry to hear your experience. Unfortunately we didn't see an email from you if you would like to cancel and refund since you cannot able to pick-up the device. You may also pick-up the device the next day after your original pick-up date if you cannot able to get it during business hours. In addition, any changes to the contract/cancellation of the service shall be accepted until 5 days prior to the customer’s departure. However, from 4 days prior to the customer departure, 100% of the application fee shall be charged as compensation for the communication fee (equivalent to a cancellation charge) as a result of the cancellation. No refunds shall be issued in cases where the customer shortens the contract period after departure. This was included in the order confirmation we always send to every customers. We do hope you email us when this happened so we could able to assist you although your return date was 1/6 and can no longer update since it was already due to the period. We hope that for the next time this will not happen for us to be able to assist you since we always do our best to make our customer feel convenient with our service.
Hi Kevin!
We are overwhelmed that you love our customer service and taking time to write a review about us. We will continue our best effort to serve our customers well. Thank you so much for appreciating us and our company. Keep us in mind on your next travel. If you have any questions, you may email us at [email protected]
Hi Alma!
You're always welcome and thank you so much for sharing your positive experience with us. We are delighted that the outcome turned out well. We will do the best we can to satisfy our customer's needs and never disappoint you. Looking forward to serving you again. If you have any concerns, you may email us at [email protected]
Hi Malkie!
We are grateful that you've shared a positive feedback with us. We will make sure to continuously serve you well. If you have any questions, email us at [email protected]. Thank you so much and hoping you'll book with us again in the future.
Hi Michael!
Thank you for leaving us a positive feedback! We will check the device to make sure the device is in good condition and never disappoint you. Please feel free to refer us to your friends and family in the future. If you have any concerns, you may email us at [email protected]
Dear Customer,
Thank you for sharing your experience with us. We will do our best to avoid this thing to happen and improve our service. Please keep us in mind for your next trip! If you have any concerns, you may contact us at [email protected]