VoiceMap makes audio tours easy and accessible. It has a beautifully simple tour app, a straightforward publishing tool, and a team of helpful editors.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and expert editors for providing prompt, helpful guidance and continuous professional support throughout the entire audio tour creation journey. Consumers highlight how intuitive the digital tools are, making it remarkably simple to build engaging audio tours and achieve polished, professional final results.
However, some reviewers mentioned occasional technical hiccups, such as audio tracks being cut prematurely or experiencing unexpected difficulties getting certain features to function properly. Some people were dissatisfied with customer service responses when trying to resolve specific tour issues or purchase concerns.
VoiceMap made the experience of creating a tour easy.
At every part of the process their team were there to guide me through, making sure that I was making the right decisions and responded in a supportive and timely manner. At times writing a two-hour tour of a city centre can seem gruelling, but once the actual text was written, my assigned VoiceMap editor helped make it work as a tour, suggesting tighter word counts, stop commands when needed, and backdoor tricks like layering destinations so that future stops won't trigger prematurely when backing out of a dead end.
Once I got to the voiceover stage, things were similarly frictionless. Supposedly being an audio editor myself I had already stitched together my various takes to form the base track, their audio editor finished the recording with tasteful and appropriate background tracks. Listening back something had gone wrong with one of the tracks, some audio having been cut prematurely, but upon emailing this was fixed within the hour.
Overall I would highly recommend creating your audio walking tours with VoiceMap.
Just finished my first first tour with VoiceMap. Like most things, it took a bit of learning on my part, but Stephan and Olivia at VoiceMap did a fantastic job of guiding me through the whole process. Many thanks to them.
Fantastic experience working on my latest Voicemap audio tour. Stephan Delport is a brilliant editor who takes enormous care to get the timing and text absolutely right. And Olivia Smith added the creative audio touches to turn a basic tour into a rich listening experience. Honestly, without them, I would be lost.
A friend recommended this service to me and it was exactly what I needed for a project I was working on in my home town. It was a lifesaver and made everything look very professional and advanced. You can record a voice tour and upload it online so everyone can access it through any mobile phone
When deciding where to publish my first tour, it was suggested I work with VoiceMap for two reasons: great support and a solid easy to use platform. I couldn't agree more but will add a few more reasons: dedication to quality, patience working with me, and friendliness - which made the entire process fun and exciting. You exceeded my high expectations!
Working with VoiceMap was a great experience. Stephan guided the process with clarity and kindness, always providing helpful feedback that made the tour stronger. Chad handled the audio editing beautifully, and the final result exceeded expectations. The whole collaboration felt professional, efficient, and genuinely enjoyable. I’m looking forward to creating the next tour together.
Love working with VoiceMap, they are the perfect partner to handle all the things I don’t want to- the editing, which is always done nicely, the marketing, the distribution… Everyone I’ve worked with has been helpful and enthusiastic.
Love it! Using already for a year or two when traveling. Took about 10 tours across Europe. Great experience, great föexibility, great quality! A special shoutout to tours in Sweden made by Ausra.
These are a great idea!
It's almost like walking around, at your own pace, with your own 1:1 guide. You can stop, pause, rewind, fwd as you desire. The app uses your smart phone's GPS and magically guides you with a variety of turn left, turn right here instructions. Lots of info, photos and a route map.
We've done the Cadiz and Jerez tours. Looking forward to Bruges in November.
Well worth the money!
The team really helped me out building the tour and provided usefull guidance and feedback. Stephan did a great job helping me complete the tour and Olivia made the raw sound samples sound really professional. Overall great experience!
My editor was very candid and helpful. It always felt like they thoroughly read my questions and notes. They were quick to respond and it always felt like I was talking to a real human. They provided a lot of great insight and information.
I really enjoyed the process of publishing my first tour with Voicemap, and look forward to publishing more, now that I understand the process better. Working with Stephan as my editor really helped to nail the combination of place, story, timing and directions.
You need the encouragement of someone who has been through it before, to keep everything on track.
Also what Chad, the Audio Editor, was able to do with my audio files truly added the professional finish I was aiming for. Great experience, looking forward to doing it again.
I absolutely love developing self-guided tours, and working with VoiceMap has been fantastic! After years of working on my own, having a professional team that checks, corrects, and helps has been priceless. They don’t just support your project—they curate the experience to ensure the highest quality. Especial thanks to Stephan and Olivia for ushering my latest tour to life. They addressed my every request faster than express mail and gave a lot of valuable advice. Thank you so much and I'm ready for the next project!
I’m Willem, podcaster of The History of Cologne, and I’ve published two tours on VoiceMap – one about Roman Cologne and another about Medieval Cologne. Working with VoiceMap has been straightforward from the start: the platform is easy to use, the support team, mainly Alicia, is always responsive, and publishing my content was seamless. What I value most is that my tours are now accessible to an international audience, allowing listeners to experience Cologne on location in an authentic way. For authors, it’s a fantastic opportunity to share stories with a wide audience. Again many thanks to Alicia at VoiceMap for always being patient with me while creating a tour. :)
I am very happy to share a 5-star review for both Stephan, my Editor, and especially Chad, the Audio Editor.
They both went out of their way to help, guide and advise me throughout my third tour for VoiceMap in Rotterdam.
Looking forward to working with them again!
Steph Tour Editor and Olivia Audio Editor were great to work with! The process of setting up a tour was simple and any questions or edits I wanted to make were handled by the great team.
Stephan was amazing to work with. Excellent help and insight as well as making me feel like a valued partner. Hope to work with him again on more tours.
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