VoiceMap makes audio tours easy and accessible. It has a beautifully simple tour app, a straightforward publishing tool, and a team of helpful editors.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and expert editors for providing prompt, helpful guidance and continuous professional support throughout the entire audio tour creation journey. Consumers highlight how intuitive the digital tools are, making it remarkably simple to build engaging audio tours and achieve polished, professional final results.
However, some reviewers mentioned occasional technical hiccups, such as audio tracks being cut prematurely or experiencing unexpected difficulties getting certain features to function properly. Some people were dissatisfied with customer service responses when trying to resolve specific tour issues or purchase concerns.
Working with Renier was an incredible experience. His expertise, encouragement, and consistent communication (especially through our Zoom calls) really helped me stay motivated during the long journey of creating my audio driving tour. Thanks to his support, the tour is now live, being purchased, and receiving great reviews! I’m truly grateful for his hard work and highly recommend him to anyone in need of a skilled and dedicated audio editor.
Real pros, fabulous support throughout the process
It was fabulous working with VoiceMap on developing my Paris walk. Alicia, my editor, was super helpful and clearly experienced in guiding new publishers like me through the various stages. There is also great documentation and a super-fast online support system. Similarly, I was fully supported by the sound people through the recording phase - which went really quickly. And the first sales happened within the week of going live. These folks are real pros!
Using VoiceMap to create and sell my tour was easy and fun but I could have not done it this well without the help of Renier and the rest of the team: they have accompanied me step by step in everything, always gentle, kind and super clear with the instructions. A pleasure to work with, thank you again!
Had a lot of knowledgeable support from the VoiceMap staff whilst producing my 3rd audio tour. The latest one had a prolonged gestation time and Stephan Delport proved very patient.
Stephan and Olivia did great work to turn my amateuristic efforts into a professional audiotour. They seemed to work around the clock to get it finished on time to. Very pleasant cooperation!
The dashboard works well, although I also provided some points of improvement. Make sure to read the guidelines before starting, it will make the process more efficient and improve the quality.
Absolutely fantastic. I have been wanting to create audio tours for many years and thanks to VoiceMap, this ambition has finally come to fruition. My editor, Renier Nolte, has been amazing. Informative, patient and supportive throughout, he really understood what I wanted to achieve and has helped me develop a tour I am so proud of. Thank you so much Ren. Working with VoiceMap has been a fantastic experience and I can't wait to create more tours in the future
The VoiceMap system and in particular my editor, Stephan, made the whole process of writing, editing and publishing a Voice Tour a real pleasure! Highly recommend.
The "Best of Nice Old Town" audioguide was a delightful experience. It was wonderful to listen to the audio while exploring the various stops at my own pace. The app was user-friendly, and Jeanne's voice was lovely. This is my third time using VoiceMap.
My experience working with the editor Stephan Delport was outstanding. He is knowledgeable, generous, and committed to making sure your tour comes out in a way that both you and he are happy with. I found him to be a great collaborator and I'm very proud of the tour we worked on together. Thanks for all your help Steph!
I can't rate the help we've had from the VoiceMap team highly enough - they're flexible, patient, full of really sound advice, communicative, and completely easy to work with making the whole process of publishing a tour absolutely enjoyable. Alicia was especially helpful and she's been there right from the beginning through to the end of the process and has never failed to provide accurate and clear advice and support efficiently just when I need it. The audio team were really helpful too and did a great job of making our tour feel fun in their final edit - even when I realised a mistake I'd make following their final edit, they worked their magic and managed to correct it without me having to re-record!
The help files on the VoiceMap website have been totally invaluable also - they've clearly been doing this for a long time and have generated help docs which are very clear and not only give you the answers you need, but are also easily searchable and seem to offer answers to questions I hadn't even realised I had.
This has been a great process and I'm looking forward to hopefully seeing our new audio tour fly. After waiting nearly 7 years to create this tour and looking at so many other tech options I'm really glad we ultimately came back to VoiceMap to produce this... they were the first option we looked at working with years ago anyway!
Working withVoiceMap has allowed me to transform a hobby, travelling and my interest in history, into a job that allows me to thoroughly enjoy the process then sit back and reap the benefits for years to come.
My family and I no longer ask ourselves: "where shall we go on holiday?" but, "Where can we do a VoiceMap your."
The team is really helpful and friendly, Iain, Gary, Helene, Stephan and all the others.
Life changing meeting
Help was there every step of the way. I was not left wondering what to do next. I was given sound advice. Suggestions were not only well thought out but delivered in a professional way that made me fell that the success of my tour was VoiceMaps main concern.
This is my third tour for VoiceMap and I've already thought of several more I'd like to create. The process is surprisingly simple, but questions still kept popping up and my editor, Stephan Delporte, was amazingly patient, clear, and helpful in every way. His suggestions always improved the text. My hat is off to Stephan for his talent in helping me share what I love about my city.
I'm a blogger based in France and for years I had the dream to create digital tours about the amazing places I write about on the blog.
Luckily about a year ago, on a trip to Paris, I discovered Voice Map and have since created two tours with them!
The experience has been absolutely amazing! I've been working closely with Ren, my tour editor and he has been so supportive and responsive anytime I had a doubt or a question. He really helped me create two tours that I'm very proud of!
Keith, the voice editor has also done an amazing job!
Thank you guys! can't wait to create my next tour!
An excellent experience working on developing a tour with Ren and the team at VoiceMap. The app and the concept are superb, both as a user/walker and as a tour author. The team was thoroughly professional, knowledgeable, helpful and patient in helping me put a tour together. It is a great platform that deserves its success.
An Exceptional Experience with VoiceMap – Highly Recommended!
I have just published my first tour with VoiceMap and was deeply impressed by how professional and helpful the team was, especially Renier Nolte. From start to finish, he guided me through the process of writing and publishing the tour and was always ready to answer my many questions. I cannot recommend VoiceMap highly enough and encourage anyone considering creating an audio tour to do it with VoiceMap. I’m already looking forward to collaborating with them again on my next tour! Thanks again for everything!