Thank you for your kind review and for using VPN Unlimited across your iPhone, iPad, and MacBook for so many years. We’re glad our team was able to help resolve the issue on your MacBook and get everything working again. We truly appreciate your recommendation.
Thank you for your feedback. We’re pleased to hear that you value the fast connection speed, our technical support, and the overall service experience.
Thank you so much for your wonderful feedback!
We’re thrilled to hear that our support team has been able to assist you over the years, both during your travels and with your recent connectivity issue. It’s especially rewarding to know that we could help identify the cause and find a suitable workaround.
Thank you for your kind words!
We’re glad to hear that Artem was able to assist you quickly and effectively. We’ll be sure to share your feedback with him—it will mean a lot.
Thank you for your amazing feedback and for being with VPN Unlimited for over 10 years!
We’re delighted to hear that the service has been reliable for you and that our different VPN protocols have helped you overcome various network issues. Long-term users like you inspire us to keep improving.
If you ever have any questions or suggestions, feel free to contact [email protected].
Thank you for your thoughtful review and for being with VPN Unlimited for over 5 years. We’re pleased to hear our service has been reliable for you and that our support team was able to assist quickly and securely when you needed help with your account.
Thank you for your kind words and for being with us for so many years.
We truly appreciate your support and are delighted to hear that you’ve been satisfied with both the service and the assistance provided by our team. Your warm wishes mean a lot to us.
Thank you for your trust in VPN Unlimited, and if you ever need anything, feel free to contact [email protected].
Hi,
Thank you for taking the time to share such detailed feedback.
First of all, we truly appreciate that you have been with us for a long time, supported our products, and recommended VPN Unlimited to others over the years. We understand why the recent server availability issues have been especially frustrating for you.
We would like to clarify that the recent disappearance of multiple locations is related to infrastructure and hosting-provider issues affecting a number of regions, not to app corruption on your side. We also understand your concern about the lack of visible public communication, and your feedback on this point is absolutely fair.
Some of the affected locations are temporarily unavailable while our team works on replacement solutions and alternative providers. In certain cases, the issue is provider-related for that specific region; in others, the interruption is temporary and may be resolved sooner. At the moment, however, we unfortunately cannot provide a confirmed ETA for every affected location.
We also understand your concern regarding connection quality on the remaining servers. Our team continues monitoring the available infrastructure and working to stabilize the service as much as possible.
Your feedback is valuable, and we do take it seriously. We are sorry for the inconvenience and disappointment this situation has caused.
Thanks for being with KeepSolid for the past 6 years and for sharing your experience.
We’re pleased to hear that VPN Unlimited has been working reliably for you and that our support team has consistently provided fast and helpful assistance whenever you needed it.
Your trust and long-term support mean a lot to us.
Thanks for sharing such a wonderful review and for being a Lifetime subscriber for over 10 years.
We’re delighted to hear that VPN Unlimited has served you well across your Mac, iPhone, iPad, and other devices, and that our Customer Service and Technical Support teams have consistently provided prompt and helpful assistance whenever needed.
Your long-term trust, recommendation, and kind words mean a great deal to our entire team. Thank you for choosing KeepSolid throughout the years. If you ever need anything, we’re always here at [email protected].
We appreciate your continued trust and support.
It’s great to hear that VPN Unlimited has been reliable for you over the years and that our customer service team has consistently met your expectations. Recommendations from long-time users like you mean a lot to us.
Thanks for sharing your experience.
We’re glad to hear that our support team was able to provide a solution quickly and that the instructions were clear and easy to follow. Delivering effective and timely assistance is something we strive for every day.
If you ever need help again, feel free to contact [email protected].
Thanks for your kind words.
We’re delighted to hear that you’re enjoying VPN Unlimited and that our customer service has made a positive impression. Providing reliable service and responsive support is always our goal.
Thanks for your feedback and recommendation.
We’re delighted to hear that you trust VPN Unlimited and have had positive experiences with our support team. Knowing that our service and assistance have earned your confidence means a lot to us.
Thank you for your kind words and long-term support.
We’re really glad to hear VPN Unlimited has been a reliable “lifeline” for you and that it stands out compared to other services you’ve tried. It’s also great to know our support team has been helpful — we truly appreciate that feedback!
If you ever need anything, feel free to reach out to [email protected] — we’re always here to help.
We’re sorry for the frustration you’re experiencing.
A lifetime plan does not depend on the company’s existence timeline, and active lifetime subscriptions are not cancelled automatically. In cases like this, it’s usually related to an account mismatch (for example, logging in with a different email/Apple ID/Google account) or the purchase being tied to another profile.
We definitely want to help clarify what happened in your case. Please contact our support team at [email protected] with any possible purchase details (email used, receipt, order ID), and we’ll investigate it for you and do our best to resolve the situation.
We’re sorry for the confusion and frustration.
Please contact our support team at [email protected] with your order details, and we’ll guide you on the fastest way to request a refund and check what happened with your cancellation.
Thank you for sharing your experience!
We’re glad our support team was able to help you successfully transfer your purchase history after changing your email. Keeping your VPN Unlimited and SmartDNS access smooth and uninterrupted is exactly what we aim for.
If you ever need further assistance, feel free to reach out to [email protected] — we’re always happy to help.
We’re glad our support team was able to help you quickly and provide a useful response. That’s exactly the level of service we aim for.
If you ever need anything else, feel free to reach out to [email protected] — we’re always here to help.
Thank you for your kind words and for being with us for 6 years!
We’re delighted to hear that VPN Unlimited has been reliable and easy to use throughout your experience. Your support truly means a lot to us!
If you ever need assistance or have suggestions, feel free to reach out to [email protected] — we’re always happy to help.