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KeepSolid VPN Unlimited

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关于 KeepSolid VPN Unlimited

数据更新
网站
vpnunlimited.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
46 条评价
差评回复率
100%(16/16 条)
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商家自述

VPN Unlimited 是最好的虚拟专用网络服务之一,可保护您通过互联网接收或发送的所有数据、匿名上网并绕过限制。获得 7 天免费试用我们的在线 VPN 服务并亲自尝试。

以上内容由商家自行提供,未经平台核实。

KeepSolid VPN Unlimited靠谱吗?

KeepSolid VPN Unlimited(vpnunlimited.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 100 条用户评价,属于电子与科技分类,口碑良好。84% 的评价为 4 星及以上,15% 为 1 星;商家回复了 100% 的差评;评价主要围绕客户服务、产品、使用体验。数据最后更新于 2026-08-11。

评价综述

AI 生成

绝大多数评论者对该公司都有很好的体验。客户经常称赞这款可靠的产品,并提到它在多种不同设备和平台上无缝使用是多么容易。消费者支持通常被描述为异常快速、专业,并且在解决各种帐户或技术问题时非常有帮助。 然而,一些客户还注意到有关区域服务器可用性和某些本地网络上意外连接丢失的问题。一些人在帐户管理方面遇到了困难,并提到收到了有关订阅所有权变更的不满意回复。人们在尝试为持续的区域连接错误寻求及时帮助时也表示沮丧。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我的 iPhone 上有多年 VPN

我的 iPhone、iPad 和 Macbook 上有 VPN 多年, 一直工作得很好。突然我无法在我的 MacBook 上使用 VPN,我非常不擅长安装软件。 但团队帮助我找到了解决方案。感谢 VPN 为您提供的帮助,由于优质的服务,我推荐 VPN,问候 Jan,阿鲁巴。

KeepSolid VPN Unlimited 回复2026-07-11

Thank you for your kind review and for using VPN Unlimited across your iPhone, iPad, and MacBook for so many years. We’re glad our team was able to help resolve the issue on your MacBook and get everything working again. We truly appreciate your recommendation.

这个支持台令人难以置信

这个支持台令人难以置信。如果你有什么事情,他们会真正联系你调查你的案件。 几年前,我在一个不鼓励使用 VPN 的海湾州度假时遇到过这种情况:KeepSolid 帮助我进行了一些调整。 上周,我在连接时遇到了一些奇怪的问题:他们再次帮助我将其指向我的 ISP,并找到解决方法。每一分钱都值得!

KeepSolid VPN Unlimited 回复2026-07-06

Thank you so much for your wonderful feedback! We’re thrilled to hear that our support team has been able to assist you over the years, both during your travels and with your recent connectivity issue. It’s especially rewarding to know that we could help identify the cause and find a suitable workaround.

使用该产品已有 10 多年…

使用这个产品已有 10 多年了,每次都对我有帮助。 可靠并且有不同的协议可以测试以避免一些网络问题。

KeepSolid VPN Unlimited 回复2026-07-06

Thank you for your amazing feedback and for being with VPN Unlimited for over 10 years! We’re delighted to hear that the service has been reliable for you and that our different VPN protocols have helped you overcome various network issues. Long-term users like you inspire us to keep improving. If you ever have any questions or suggestions, feel free to contact [email protected].

一家创新且反应灵敏的公司……

一家创新且反应灵敏的公司,拥有一整套出色的产品。我已经使用他们的 VPN 超过 5 年了,绝对没有遇到任何无法快速解决的问题。 他们的客户服务总是快速高效地解决问题的核心。我需要更改我的帐户电子邮件,并且操作快速且安全。

KeepSolid VPN Unlimited 回复2026-06-29

Thank you for your thoughtful review and for being with VPN Unlimited for over 5 years. We’re pleased to hear our service has been reliable for you and that our support team was able to assist quickly and securely when you needed help with your account.

我推广的产品

非常感谢多年来提供的优质产品、快速的服务和友善的帮助。 祝福你们所有人,请保持安全。

KeepSolid VPN Unlimited 回复2026-06-17

Thank you for your kind words and for being with us for so many years. We truly appreciate your support and are delighted to hear that you’ve been satisfied with both the service and the assistance provided by our team. Your warm wishes mean a lot to us. Thank you for your trust in VPN Unlimited, and if you ever need anything, feel free to contact [email protected].

VPN 服务器正在关闭,公司未做出任何解释

作为终身用户,至少花费了超过 300 美元购买终身产品。我一直是这家公司的忠实粉丝,拥有 5 星级评价,多年来一直向朋友推荐他们的服务,但我想我犯了一个严重的错误,因为在即将到来的长期甚至短期的未来,我严重失去了对此 VPN 服务的希望和信任。 从几年前开始,他们不仅没有像其他信誉良好的公司那样扩大服务器位置,反而开始陆续关闭现有的服务器! 这一切都始于 2023 年底和 2024 年初左右,当时 VPN Unlimited 开始缩小其全球服务器网络,因为他们突然使用了 3 个非常好用的服务器,包括哥斯达黎加、马恩岛、赛普拉斯和阿根廷。 每当我向客户服务部门询问这个问题时,该公司从未澄清过服务器突然关闭背后的原因,除了“该地区提供商的问题”和“服务器何时或是否再次恢复服务,我们没有预计时间”。严重地?!!!! 几年来,这个服务器关闭问题一直被搁置,直到上周。这次不是关掉2-3台服务器,而是新的十几台欧洲服务器完全消失,他们的网站或社交媒体帐户上没有任何官方声明或帖子,也没有代表Keepsolid客户服务部门做出任何合理解释。作为 VPN Unlimited 的所有者和开发者,除了和以前一样无用的回复,“我们与服务器提供商有问题,请耐心等待”!!!! 截至 2026 年 6 月 8 日撰写本文时,大约 10 多台服务器已离线并从服务器地图中消失。 该服务器位置是:亚美尼亚、土耳其+、保加利亚、摩尔多瓦、拉脱维亚、匈牙利、塞尔维亚、斯洛伐克、丹麦、比利时、爱尔兰、冰岛、葡萄牙,最后是专用的 BBC iPlayer 流媒体服务器。 (截至目前,上述服务器均无法访问)。 这种可怕的大规模服务器关闭发生在不到一周的时间内!!!!并且仍然没有任何解释。 我认为这个重大问题的唯一原因很可能是由于 Keepsolid 陷入了严重的财务困境,无法承担向租用服务器的数据中心支付 VPN 服务器费用,并且无法跟上他们提供这些服务器的可用性,因为这严重影响了他们的服务和连接质量。 除了财务问题之外,没有任何其他理由可以证明一次突然失去对 14 个国家/地区的 14 个 VPN 服务器的访问权!!! 我提到连接质量是因为由于当前某些可用网络出现大量中断,连接质量也变得非常不稳定。 在你问之前,不,这不是应用程序损坏或我的设备或帐户的问题,因为我在 5 种不同的设备和操作系统平台上尝试了 VPN 服务。因此,删除/重新安装应用程序或注销/登录帐户并不能解决此类问题。 我真的很喜欢 VPN Unlimited,并且仍然支持它们,同时了解这是一个中端 VPN 服务,我不排除其服务质量和 100 多个服务器位置,类似于 ExpressVPN 或 NordVPN 或 SurfShark。 但真心希望 Keepsolid 首席执行官和他们的技术人员能够齐心协力,至少保持现有的服务质量和服务器可用性,通过采取措施解决和修复这一混乱情况来留住他们的用户,否则这家公司很快就会走下坡路。 我还在等待Keepsolid的合理答复。 ***更新*** 截至 2026 年 6 月 18 日,另外两个 VPN 位置也崩溃了! 在我收到上述初步反馈后不久,香港和芬兰以及之前关闭的 14 个 VPN 站点也被关闭。所以总共有16个失踪国家!!! 在您对我的反馈的回复中,您声称此问题是由于服务器托管基础设施问题引起的!这不是一个地点的一两个 VPN 服务器来证明您的主张的合理性!正好有 16 个地点缺失并影响了您的服务。这意味着幕后正在发生更严重的事情。 好吧,让我们忘记最近丢失的服务器。 那些您在大约两年前从服务中删除的内容又如何呢?当时您在支持电子邮件中对它们说了同样的话(提供商和基础设施问题,没有预计到达时间)。 赛普拉斯、哥斯达黎加、阿根廷、马恩岛!!! 当这4台服务器在短时间内一台一台宕机时,你的借口是一模一样的。您说过,当我们寻找新的主机提供商时,它们将被恢复。但这些服务器都没有再次上线。 现在,关于这 14 个丢失的新 VPN 服务器,您也从网站上的服务器位置列表中完全删除了它们的名称。 那么你怎么能保证这个问题会很快得到解决并恢复这些位置呢?!

KeepSolid VPN Unlimited 回复2026-06-17

Hi, Thank you for taking the time to share such detailed feedback. First of all, we truly appreciate that you have been with us for a long time, supported our products, and recommended VPN Unlimited to others over the years. We understand why the recent server availability issues have been especially frustrating for you. We would like to clarify that the recent disappearance of multiple locations is related to infrastructure and hosting-provider issues affecting a number of regions, not to app corruption on your side. We also understand your concern about the lack of visible public communication, and your feedback on this point is absolutely fair. Some of the affected locations are temporarily unavailable while our team works on replacement solutions and alternative providers. In certain cases, the issue is provider-related for that specific region; in others, the interruption is temporary and may be resolved sooner. At the moment, however, we unfortunately cannot provide a confirmed ETA for every affected location. We also understand your concern regarding connection quality on the remaining servers. Our team continues monitoring the available infrastructure and working to stabilize the service as much as possible. Your feedback is valuable, and we do take it seriously. We are sorry for the inconvenience and disappointment this situation has caused.

很棒的服务

我在 KeepSolid 工作了大约 6 年。服务总是运作良好。多年来,我曾多次就帐户等问题联系支持人员,并且一直对他们客户服务的速度和质量感到惊讶。

KeepSolid VPN Unlimited 回复2026-06-17

Thanks for being with KeepSolid for the past 6 years and for sharing your experience. We’re pleased to hear that VPN Unlimited has been working reliably for you and that our support team has consistently provided fast and helpful assistance whenever you needed it. Your trust and long-term support mean a lot to us.

KeepSolid 更加努力!

每当我有疑问或需要任何帮助时,KeepSolid 的客户服务和技术支持团队都非常出色!无论我在一天中的什么时间发送消息或电子邮件,通过电子邮件或应用程序的响应时间都只有几分钟。他们迅速、高效并且非常乐于助人。我在 10 多年前购买了终身永久订阅,多年来一直在我的许多设备上使用它......Mac、iPhone、iPad 等......并且从未遇到过任何严重问题。我强烈推荐 KeepSolid 和 VPN unlimited。

KeepSolid VPN Unlimited 回复2026-06-17

Thanks for sharing such a wonderful review and for being a Lifetime subscriber for over 10 years. We’re delighted to hear that VPN Unlimited has served you well across your Mac, iPhone, iPad, and other devices, and that our Customer Service and Technical Support teams have consistently provided prompt and helpful assistance whenever needed. Your long-term trust, recommendation, and kind words mean a great deal to our entire team. Thank you for choosing KeepSolid throughout the years. If you ever need anything, we’re always here at [email protected].

我已经是长期用户了……

我已经是长期用户了,服务非常可靠。他们的客户服务也是一流的。会毫不犹豫地推荐

KeepSolid VPN Unlimited 回复2026-06-17

We appreciate your continued trust and support. It’s great to hear that VPN Unlimited has been reliable for you over the years and that our customer service team has consistently met your expectations. Recommendations from long-time users like you mean a lot to us.

我发了电子邮件,48 小时内我收到了……

我通过电子邮件发送了邮件,并在 48 小时内完成了修复,并提供了易于遵循的简单说明。

KeepSolid VPN Unlimited 回复2026-06-17

Thanks for sharing your experience. We’re glad to hear that our support team was able to provide a solution quickly and that the instructions were clear and easy to follow. Delivering effective and timely assistance is something we strive for every day. If you ever need help again, feel free to contact [email protected].

伟大的产品和杰出的持续……

优质的产品和出色的持续客户服务

KeepSolid VPN Unlimited 回复2026-06-17

Thanks for your kind words. We’re delighted to hear that you’re enjoying VPN Unlimited and that our customer service has made a positive impression. Providing reliable service and responsive support is always our goal.

很棒的服务

这项服务是一流的,我完全信任它。每当有疑问时,网络聊天非常能干。 无需再寻找 VPN

KeepSolid VPN Unlimited 回复2026-06-17

Thanks for your feedback and recommendation. We’re delighted to hear that you trust VPN Unlimited and have had positive experiences with our support team. Knowing that our service and assistance have earned your confidence means a lot to us.

我已经使用这个VPN很多年了

我已经使用这个VPN很多年了,我住在中国,事实证明它对我来说是外界的生命线,也是我使用过的最好的VPN,并且我已经尝试了很多。 客户支持确实非常出色! 霍格利推荐。

KeepSolid VPN Unlimited 回复2026-05-07

Thank you for your kind words and long-term support. We’re really glad to hear VPN Unlimited has been a reliable “lifeline” for you and that it stands out compared to other services you’ve tried. It’s also great to know our support team has been helpful — we truly appreciate that feedback! If you ever need anything, feel free to reach out to [email protected] — we’re always here to help.

几年前,我购买了一个……

几年前,我购买了终身会员资格以保持稳定的无限VPN。在我看来,他们实际上已经逐步取消了无限生命周期。我假设这并不意味着我的一生,我想这意味着公司的一生?如果你已经付了钱,他们怎么会从人们那里拿走东西呢?并且永远不要给他们任何警告。我不知道我的终身会员资格被取消了。我们应该得到退款!

KeepSolid VPN Unlimited 回复2026-05-07

We’re sorry for the frustration you’re experiencing. A lifetime plan does not depend on the company’s existence timeline, and active lifetime subscriptions are not cancelled automatically. In cases like this, it’s usually related to an account mismatch (for example, logging in with a different email/Apple ID/Google account) or the purchase being tied to another profile. We definitely want to help clarify what happened in your case. Please contact our support team at [email protected] with any possible purchase details (email used, receipt, order ID), and we’ll investigate it for you and do our best to resolve the situation.

即使我取消了预订,他们还是拿走了我的钱

你好。我在获取后 2 天取消了我的踪迹,但你还是拿走了我的钱 500DKK???请退还钱,我会换取良好的评论,这是不行的,我取消了。我已经这样做过两次了

KeepSolid VPN Unlimited 回复2026-05-07

We’re sorry for the confusion and frustration. Please contact our support team at [email protected] with your order details, and we’ll guide you on the fastest way to request a refund and check what happened with your cancellation.

我最近更改了我的主要电子邮件并且......

我最近更改了我的主要电子邮件,它与我的 VPN Unlimited 帐户绑定。支持团队帮助我转换了购买历史记录,以便我可以继续使用 VPN 和 SmartDNS。

KeepSolid VPN Unlimited 回复2026-05-07

Thank you for sharing your experience! We’re glad our support team was able to help you successfully transfer your purchase history after changing your email. Keeping your VPN Unlimited and SmartDNS access smooth and uninterrupted is exactly what we aim for. If you ever need further assistance, feel free to reach out to [email protected] — we’re always happy to help.

即使在我的旧 Mac 上也能正常工作

即使在我的旧 Mac 上也能正常工作 帮助有效,我在大约一小时内收到了有用的回复。

KeepSolid VPN Unlimited 回复2026-04-21

We’re glad our support team was able to help you quickly and provide a useful response. That’s exactly the level of service we aim for. If you ever need anything else, feel free to reach out to [email protected] — we’re always here to help.

很棒的产品,推荐它。

在过去的 6 年里,我很高兴使用 KeepSolid VPN Unlimited,并发现它始终可靠,当然也易于使用。感谢您所做的出色工作。 :-)

KeepSolid VPN Unlimited 回复2026-04-16

Thank you for your kind words and for being with us for 6 years! We’re delighted to hear that VPN Unlimited has been reliable and easy to use throughout your experience. Your support truly means a lot to us! If you ever need assistance or have suggestions, feel free to reach out to [email protected] — we’re always happy to help.

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