As the Wall Art Istanbul Family, we are proud to share the original artworks prepared by our modern and innovative design team with more than 60 countries abroad. Our goal is to meet your satisfaction and expectations at the highest level and to develop our wide product range with our unique designs day by day.With the sense of responsibility we feel for our customers, we are proud to convey the beauties of Islam, a universal religion of love, to the whole world with the inspiration we get from verses and hadiths. With love, greetings and prayers to you, the esteemed Islamic world, who share this goal with us...
I received the broken pieces of wall art. Very disappointing. I need the refund of the order.
Wall Art Istanbul 回复2026-03-17
We did reach out to you previously and offered a replacement product to resolve the issue. If there has been any misunderstanding or if the issue is still not resolved, please let us know — we are here to help and make this right for you.
Your satisfaction is very important to us, and we would truly appreciate the chance to assist you again.
Best regards.
Hey, I’m sorry to do that but I never received my product and nobody cared. I tried to call or get customer service didn’t have any response so please I pray five times a day so those are really important to me.
Wall Art Istanbul 回复2025-10-23
Hello, first of all, thnak you for shopping. We are sorry to hear that. As we talked on phone, the item was lost in transit. Therefore we replaced your order. Best regards.
Received a defected product. I was given a 10% refund. But it was very sad to have invested in a product from wallartistanbul and not be 100% satisfied. This isn't my first purchase and I have recommended it to many friends who have also made purchases only because you guaranteed the highest quality.
Wall Art Istanbul 回复2025-10-21
Hello, First of all, thank you so much for shopping! We are sorry to hear this bad experience. Sometimes some items got damaged in transit however we are always happy to assist you. Please feel free to contact us if you need any further assistance.
They not actual not send return lebal I do so much request be careful before buying they people not coprate I lost $300
Wall Art Istanbul 回复2025-09-15
Hello,
We would like to clarify that the product you initially indicated for return and sent us a photo of belongs to a different brand. Afterwards, you stated that you wanted to return the products you purchased from us, but despite our request, you did not provide photos of these items. Nevertheless, to assist you, we shared our return procedure and address information with you, as stated on our website. Our return procedure is provided in the “Returns” section of our website. We proceed in accordance with this procedure, which is clearly shared with our customers. You can still return the items, and if you have any additional requests, we are always happy to assist.
I’ve ordered alott from them very good in dealing with order and enquiries. There Islamic calligraphy art work is very beautiful.
Wall Art Istanbul 回复2025-07-07
Thank you so much for shopping! We believe that we are doing the best quality metal arts 😇 We are so happy to hear about your satisfaction. Best regards.
Great customer service, they had sent one piece wrongs, but when I emailed them they were very apologetic and sent me the correct piece straight away, very satisfied with the product and service
Wall Art Istanbul 回复2025-05-12
Hello Dear Farha, first of all, thank you for shopping and for your review. We are always happy to assist our customers who have some issues with their purchases. Please always feel free to contact us if you need any further assistance. Best regards 😇
Great experience and beautiful artwork! It was easy to order on their website, the communication was great throughout the entire process, the items arrived quickly and exactly how described. The packaging was great as well and it kept the new items safe. The quality of the art is amazing as well! We absolutely love our new wall art!
Wall Art Istanbul 回复2025-05-08
Hello Noreen, thank you so much for shopping and your reviews. We are so happy to hear about your satisfaction. We believe that we are doing the best quality metal art😇 Please feel free to contact us if you need any further assistance.
Best regards.
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