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Weight Watchers

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4.2226 条评价
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关于 Weight Watchers

数据更新
网站
weightwatchers.com
分类
美丽与健康
所在地
美国
状态
待认证
近 12 个月
226 条评价
差评回复率
97%(29/30 条)
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Weight Watchers靠谱吗?

Weight Watchers(weightwatchers.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 226 条用户评价,属于美丽与健康分类,口碑良好。76% 的评价为 4 星及以上,8% 为 1 星;商家回复了 97% 的差评;评价主要围绕使用体验、产品、应用。数据最后更新于 2026-09-07。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the staff and coaches for being incredibly supportive, knowledgeable, and engaging during the interactive group meetings and workshops. Many consumers also genuinely love the structured food plan and the various app features, finding them fun, intuitive to use, and very effective for tracking daily health goals and nutrition. However, some people mentioned that the website and digital platform can occasionally feel a bit overwhelming or difficult to navigate smoothly. Reviewers also noted occasional frustrations regarding communication challenges, getting stuck on certain screens, and unexpected charges related to subscription renewals.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Just started Wygovy

Just started Wygovy. Entire set up experience and first month have been great. Good communication with team. And my WW class on Wednesdays are so looked forward to. Vera is the best.

Weight Watchers 回复2026-08-26

We are so happy to hear about your positive experience with us, especially with the setup and your first month. It's wonderful to know our team's communication and your Wednesday classes are so enjoyable. We appreciate your kind words!

Delay delay and delay

Delay delay and delay. My prescription took weeks last time. Thought we had in place this time and paid in full. Here we are again and prescription did not live up to .50

Weight Watchers 回复2026-08-26

We are truly sorry to hear about the repeated delays with your prescription. We understand your frustration and are reviewing our processes to prevent this from happening again. We appreciate your patience and feedback.

The medical assistance for GLP is…

The medical assistance for GLP is great. I found online meeting group which very good information was shared. My only complaint is the new WW is ONLY accessible via phone app. I prefer using my computer and do not track or have my many years of receipes accessible any longer.

Weight Watchers 回复2026-08-26

We're glad to hear you're finding the medical assistance and online meeting group helpful. We understand your frustration with the app-only access for the new program and the loss of your recipes. We appreciate your feedback as we are always working to improve our user experience.

I really like that the food diary now offers macros.

I like that the food diary includes nutrition macros in addition to points. Zero point foods have nutrients, nice to see them tallied at the end of the day. I also really like all the workshops, and appreciate that I can watch on the laptop. I would give my WW experience 5-stars if it had full laptop functionality. So much of my work is on the laptop, it is inconvenient to have to go get the phone to track my food.

Weight Watchers 回复2026-08-26

We're so glad to hear you appreciate the nutrition macros in the food diary and find value in tracking zero-point foods! It's also wonderful that you enjoy the workshops and the flexibility of watching them on your laptop. We understand your desire for full laptop functionality for food tracking and appreciate you sharing this feedback with us.

After 6 months I shut off WW app cause…

After 6 months I shut off WW app cause I wasn't getting my workshops to play. No one could help me. Two days ago I put on to my surprise the app was different and now I have my workshops. I don't know what happened but glad it did. Thank you Elizabeth Ann Zemanek

Weight Watchers 回复2026-08-24

We're truly glad to hear that the app update resolved the workshop access issue you experienced. We appreciate you giving us another chance and are pleased that you can now enjoy the content.

Very few in person workshops

Biggest issue is lack of in person meeting places. As a lifetime member, I’m required to check-in in person, but closest place is 10+ miles away. The online workshops don’t offer the same support.

Weight Watchers 回复2026-08-24

We understand your concern about the limited in-person meeting locations and the challenges this presents for your lifetime membership. We are actively exploring options to expand our physical presence.

WW app is amazing and what they offer…

WW app is amazing and what they offer is great. I am disappointed in our new in person location but I know we are fortunate to have an in person workshop, so many others do not have one.

Weight Watchers 回复2026-08-24

We're glad to hear you find our app amazing and appreciate what we offer! We understand your disappointment with the new in-person location and appreciate you sharing your feedback. We're always looking for ways to improve our member experience.

The screen on the community page is so…

The screen on the community page is so tiny, I have a hard time seeing it. I wish there was a way to enlarge the screen.

Weight Watchers 回复2026-08-24

We appreciate your feedback regarding the community page's screen size. We understand that a small display can be challenging to view, and we are looking into ways to improve the user experience.

Quality Care

The quality of care from my support team is excellent. The communication is top tier. They have thoroughly addressed every question and concern I have had. They have never made me feel that I messaged them too much nor asked too many questions. They repeatedly encourage me to bring all of my questions and concerns to them. The clinician addresses in detail everything I have brought to her. She is informative giving excellent advice. I am still learning how to manage how, when and what to eat, but I’m improving slowly. Overall to date, this has been a good experience for me.

Weight Watchers 回复2026-08-24

We're so happy to hear about your excellent experience with your support team and clinician! It's wonderful that you feel so well-supported and that all your questions and concerns are thoroughly addressed. We're delighted to know you're seeing improvement and having a good experience overall.

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