After many previous attempts with WW
After many previous attempts with WW, I have finally been following through! Faithfully recording every day - +med program loosing weight and changing habits so I can stay in control after weight is achieved.
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Written by the business, not verified by us.Weight Watchers (weightwatchers.com) has a 4.2 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 76% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-09-07.
Reviewers had a great experience with this company. Customers frequently praise the staff and coaches for being incredibly supportive, knowledgeable, and engaging during the interactive group meetings and workshops. Many consumers also genuinely love the structured food plan and the various app features, finding them fun, intuitive to use, and very effective for tracking daily health goals and nutrition. However, some people mentioned that the website and digital platform can occasionally feel a bit overwhelming or difficult to navigate smoothly. Reviewers also noted occasional frustrations regarding communication challenges, getting stuck on certain screens, and unexpected charges related to subscription renewals.
Auto-generated from all reviews of this business. For reference only.After many previous attempts with WW, I have finally been following through! Faithfully recording every day - +med program loosing weight and changing habits so I can stay in control after weight is achieved.
My caregiver team was kind, supportive, and responsive to my questions. The process to onboard a GLP-1 was super easy. I’m so pleased with the program. Before I decided to seek out help with a GLP-1 I was tracking my food, watching my macros, exercising and weight lifting 2X a week and not seeing results after menopause. GLP-1 has made all of the difference. I’m loosing weight at a healthy rate, slow and steady, and I have hope that I will regain my health, improve my Lipid panel, and enjoy a strong quality of life going forward.
After trying and failing to get my weight under control, decided it's time to consider a GLP1. WW has a great program for that. It includes easy food tracking, daily workshops w/Q&A, and a Care Team for medical questions. It's not cheap, but worth it, because taking these new drugs is a big step and you need to work the whole plan of diet, exercise and water.
I love the flexibility of the points program. I'm just starting to use and read through the recipes for ideas, pleasantly surprised with that tool. Love, love, love taking a picture of the food on my plate and letting AI figure the points. Highly accurate.
We're so happy to hear you love the flexibility of the points program and are pleasantly surprised by the recipes! It's wonderful that you find the AI picture tool highly accurate for figuring out points.
I love how WW has added the macros to their screens. Also, WW encourages healthy eating through their points system without making you deny any foods.
We're so happy to hear you appreciate the addition of macros to our screens and that our points system encourages healthy eating without feeling restrictive!
Having the team leader Jen and the group of folks is huge. Jen is great in keeping the group focused and also very supportive
We're so happy to hear that your team leader and the group are so valuable to you! It's wonderful that your leader keeps the group focused and supportive.
I've been successful with the point system using the recipes shared having the community of other and the workshops are mostly beneficial. The only negative I can say is the workshops have similar talking point throughout a week. The coaches seem to push the conversation in a certain direction. A few weeks ago it was drinks almost every coach I tuned into online was pushing a drink conversation. After the 6th one I was over hearing about it and I prefer when the conversations are including members hearing their stories and not a pre planned over talking about something like drinks. I haven't been on the workshops since then it was so annoying. One coach event stated they had 17 hands raised. Which means 17 other weight watcher users I would have loved to hear their experience or him or whatever they wanted to share and instead the coach dropped all the hands and stated we were moving onto drinks again. It was very frustrating
We appreciate you sharing your positive experiences with our recipes, community, and the general benefit you've found in our workshops. We also want to thank you for your candid feedback regarding the workshop content. We understand your frustration with the repetitive nature of some topics and how it detracted from the member-led discussions you value. We are reviewing our workshop content planning to ensure a wider variety of topics and to encourage more member participation, as we recognize the immense value in hearing diverse experiences. Your input is crucial in helping us improve.
I am tracking my points and it is working. I find the websiteHARD TO USE. between tracking, looking up foods, following exercise. Switching all around. Asking question page is HARD TO FIND. I would like to see more recipes with foods and condiments we might actually have in the house.
We appreciate your feedback regarding the website's usability. We understand that navigating between tracking, food lookup, and exercise can be challenging, and we're sorry you found the questions page hard to locate. Your suggestion for more accessible recipes with common ingredients is also very helpful.
This is a predatory company who does not fully disclose their contract requirements until you decide to cancel within the 30 day trial period. Then they tell you that you didnt sign up for a trial, just a cheap version of their year long service. BEWARE! There are many other options out there that are free or much cheaper and do so much better.
We are sorry to hear about your negative experience and the frustration you encountered regarding our contract requirements and trial period. We appreciate you bringing these concerns to our attention. We are reviewing your feedback to ensure clarity in our offerings.
I love the support my group provides. We have become a big family.
We are so happy to hear that you love the support your group provides and that you've become a big family!
Well, in years past 2017-2020 I’ve lost 80 lbs on WW. I’ve kept it off for these past 6 years with calorie Control Program. I joined because I couldn’t Pass up the deal of $20. I use It for the workshops which I love, but honestly I’m still on the calorie program. Eventually, I will try the new program. I’m a creature of habit and a stubborn 75 year old. LOL
It's wonderful to hear about your incredible success in losing 80 lbs and maintaining it for six years! We're so glad you're enjoying the workshops, and we appreciate your honesty about your current approach. We're here to support you whenever you're ready to explore our new program.
I have always loved weight watchers because it works
We're so happy to hear that you've always loved our program and that it works for you! Thank you for your wonderful feedback.
I miss the days when in person meetings were in neighborhoods. The food plan is still amazing and so livable. I wish WW would go back to the basics of why we overeat and how to control it compared to relying on meds.
We appreciate your feedback and are glad you find the food plan amazing and livable. We understand your desire for in-person meetings and a focus on the basics of overeating. Your insights are valuable to us.
This program focuses on the many facets of weight loss and provides the tools needed to meet my goals . The tracking of many aspects, like water, protein,sleep and food intake makes it a balanced program and I’m seeing results The app is fun and easy to use. The coaching and zoom sessions are helpful and engaging. Enjoying the workouts as well
We're so pleased to hear that our program provides the tools you need to meet your goals! It's wonderful that you find the tracking features, coaching, and Zoom sessions helpful and engaging. We're glad you're enjoying the workouts and seeing results!
Love my meetings, weigh-ins and studio that I attend.
We're so happy to hear that you love your meetings, weigh-ins, and the studio you attend. Thank you for sharing your positive experience!
I thought I had signed up for a trial and attempted to cancel my membership. They said I would have to continue to pay for another 10 months. So I will paying for a service that I don’t like and don’t want. Looking at their reputation on BBB, they have had over 1800 complaints in the last 3 years and their billing and subscriptions seem to be the root of a lot of complaints and for good reason. They purposefully trap users into commitments and have no remorse for doing so. It’s a shameful business and I would strongly suggest users to use other platforms like Nourish. Nourish provide the same exact services for free. My dietician is paid for through insurance and all of their food tracking and recipes are completely free. Just stay away from WeightWatchers.
We apologize for any frustration regarding your membership. Please remember that by signing up, you agreed to a long-term commitment in exchange for a lower monthly rate. Per our terms and conditions, these plans may only be terminated at the conclusion of the agreed-upon period. Our pricing and commitment terms are disclosed during sign-up to ensure transparency. We must apply our policies consistently for all members and apologize for the inconvenience.
Access to GLP-1s, combined with in-person meetings. Expensive but effective.
We're glad to hear our combined approach is effective for you. We appreciate your feedback.
So far excellent. I’ve always enjoyed WW and it’s helped me once again in my journey to loose weight. It helps me control my triggers and really watch what I eat.
We're so happy to hear that our program has helped you once again on your weight loss journey! It's wonderful that it assists you in controlling triggers and being mindful of what you eat.
We appreciate your feedback and are sorry to hear that our efforts didn't meet your expectations. We are always looking for ways to improve.
I am on the Med+ program for $75 a month. I feel that the $75 is just for getting my RX. I have submitted questions for guidance and the next correspondence usually doesn’t address the question. It would be great if a dietitian, to talk to, was available without an extra charge. I and I am sure others are struggling already just to pay the $500+ a month. I am a lifetime member of WW since around 1979. It would be wonderful if Lifetime members got a bit of a discount.
Thank you for sharing your feedback. We understand your concerns about the value of the monthly fee for the Med+ program and the desire for more direct support from dietitians. We also appreciate your long-standing loyalty as a Lifetime member and will consider your suggestion for a discount.
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