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Written by the business, not verified by us.Weight Watchers (weightwatchers.com) has a 4.2 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 76% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-09-07.
Reviewers had a great experience with this company. Customers frequently praise the staff and coaches for being incredibly supportive, knowledgeable, and engaging during the interactive group meetings and workshops. Many consumers also genuinely love the structured food plan and the various app features, finding them fun, intuitive to use, and very effective for tracking daily health goals and nutrition. However, some people mentioned that the website and digital platform can occasionally feel a bit overwhelming or difficult to navigate smoothly. Reviewers also noted occasional frustrations regarding communication challenges, getting stuck on certain screens, and unexpected charges related to subscription renewals.
Auto-generated from all reviews of this business. For reference only.I have attended two meetings since returning and I connected well with my leader Bonnie, receptionist Carol and the group. The leader and receptionist have been so friendly and helpful. I love the updated app.
We're so happy to hear that you connected well with your leader and the receptionist! It's wonderful that they have been so friendly and helpful, and that you love the updated app.
The last time I came back to WW was 15 years ago. I have lost over 50ib and kept it off. I love the program make more aware of what I eat. The new app with the Macro are great plus everything else it offers. I go to the meeting every week in Brighton, MI. They are invaluable my leader Cathy B and Kim are supportive and alway positive. I alway pick up something I can use at the meeting from fellow members.
We're so happy to hear about your incredible success and that you've kept the weight off for so long! It's wonderful that our program has made you more aware of your eating habits and that you find the new app and its features helpful. We're especially glad that the weekly meetings and the support from your leaders and fellow members are invaluable to you.
I am new, just working into it. There are many new terms, and a lot of information to look up and absorb, and a fair amount of work to track what you eat every day. But it gives you a lot of options to satisfy food cravings, especially at night- those relievedly zero-point foods!
We understand that starting something new can involve a learning curve with new terms and information. It's great to hear that you're finding many options to satisfy cravings, especially those zero-point foods at night! We appreciate you sharing your experience.
The program is convenient and I really like the dosing and weight tracking. I don’t like the fact that my Care Coordinator is always out of office and therefore, I always have a different person messaging me and the customer service/care is nonexistent.
We appreciate your feedback. We're glad you find the program convenient and value the dosing and weight tracking features. Your comments are important to us as we strive to improve our support.
I do love the family community sometimes I don’t want to hear the science facts if you go to WW you know it is science base, that really makes the meeting section boring and too wordy. Often the science words aren’t truly understood by everyone either! We need the private studios back because using others space can sometimes cause issues like the heat is broke or no ac on a hot day.
We're happy to hear that you have had a great experience. Thank you for your positive feedback; we appreciate it.
This program focuses on overall health including sleep and mindset in addition to food, water intake and exercise. It’s truly building healthy habits for life. The exercise videos are wonderful and even teach us how to get into a strength training program in a manner! I love the online workshops! The app is great to help track macros like protein, carbs, fiber, fat, sodium, etc.
We're so happy to hear that our program helps you build healthy habits for life by focusing on overall well-being, including sleep and mindset! It's great that you enjoy the exercise videos and online workshops. We're also glad the app is helpful for tracking macros.
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