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Written by the business, not verified by us.Weight Watchers (weightwatchers.com) has a 4.2 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 76% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-09-07.
Reviewers had a great experience with this company. Customers frequently praise the staff and coaches for being incredibly supportive, knowledgeable, and engaging during the interactive group meetings and workshops. Many consumers also genuinely love the structured food plan and the various app features, finding them fun, intuitive to use, and very effective for tracking daily health goals and nutrition. However, some people mentioned that the website and digital platform can occasionally feel a bit overwhelming or difficult to navigate smoothly. Reviewers also noted occasional frustrations regarding communication challenges, getting stuck on certain screens, and unexpected charges related to subscription renewals.
Auto-generated from all reviews of this business. For reference only.I started doing the program and I’ve been doing great. The Macros it’s a great way to learn about how much I eat this day in regards of what it is necessary for a good healthy way of living.
We're so happy to hear that our program is helping you learn about your eating habits and what's necessary for a healthy lifestyle! It's wonderful that you're doing great.
I absolutely love the app and its ease of use. I am enjoying the online different topic access. I am a lifetime member and have been on maintenance for over three years now. Thanks for making my weight loss journey such a success for me!
We're so happy to hear how much you love the app and its ease of use, and that you're enjoying access to different topics! It's wonderful that our program has helped make your weight loss journey a success.
I love the app/scanner/tracker!! Very easy to use and helps with planning!!
We're happy to hear you love the app and find it easy to use! It's great that it helps with your planning. Thank you for your positive feedback.
The app is easy to use and gives the basics. But, it could be better. A place for feelings so we can connect why we are eating when we eat! And a place for BM’s so we can connect why fiber is so important and see what food help us stay regular
We appreciate your feedback and are glad you find the app easy to use. Your suggestions for tracking feelings and bowel movements are valuable, and we'll consider how these could enhance the app's features.
Great app, great follow up!
We're so thrilled to hear that you like the WW App!
Can't utilize some of the features on my computer, only on the app. Don't like the closing rings system
We're sorry to hear that some features aren't available on your computer and that you're not satisfied with the closing rings system. Your feedback is valuable as we continuously work to improve our services.
I like the program. It took me a few days to adjust to tracking everything. Weight Watchers has a lot of resources, to a fault. It is time-consuming to find what I’m looking for. I find new things quite by accident when I’m looking for something else, which is a pleasant surprise. It makes me wonder what else is available that I haven’t stumbled onto yet. It would be very helpful to have a list of resources somewhere to search on. If you don’t know what’s available, you don’t know to search for it. I like the two scan features a lot. It makes tracking points much easier. It’s very helpful when I’m grocery shopping. I have been very disappointed in the workshops. I have watched 4 and only found one of them useful. I’m glad I got it for 2 weeks free. I would be very upset had I paid extra for it.
We appreciate you sharing your detailed feedback on your experience. It's great to hear that you've found the two scan features helpful for tracking points and grocery shopping. We understand your point about the abundance of resources and the challenge of discovering everything available; we are always looking for ways to make our program more intuitive and accessible. Your suggestion for a searchable list of resources is valuable, and we will certainly take it into consideration as we continuously work to improve our offerings. We also acknowledge your disappointment with the workshops and appreciate your honesty regarding their usefulness. We are constantly striving to enhance the quality and relevance of our workshops to better meet the needs of our members.
I've joined and quit WW more times than I can remember. To be truthful, the only reason why I signed up this time was for the GLP-1. Now, I plan on staying for the upgrade you all have done. I love the app. I love all the meetings. Even if all I can do is listen, while I drive or work, it keeps me connected and provides so much information. I love the coaches and the supportive community! ❤️🤗
We're so happy to hear that our recent upgrades have made such a positive impact on your experience! It's wonderful that you're enjoying the app, the meetings, and the supportive community. We appreciate you recognizing our efforts to provide valuable information and connection.
We're happy to hear that our representative provided you with kindness. We appreciate your positive feedback and are grateful for your time.
Thank you so much for sharing your feedback!
Love the app to track points. Wish there was a list of foods with points on the app. Constantly log in foods to check points and then deleting once I know the points.
We appreciate your feedback on our app's point tracking. We understand your desire for a food list with points and recognize how repeatedly logging and deleting items can be inconvenient. We are always looking for ways to improve the user experience.
Used fitness app. Great
We're so happy to hear that you found our fitness app to be great! We truly appreciate your positive feedback.
The program is easy to follow. I have been successful losing weight. The recipes have great flavor. You can always eat something so you are not hungry.
We're so happy to hear that you find the program easy to follow and that you've been successful in your weight loss journey! It's wonderful that you enjoy the flavorful recipes and never feel hungry.
I had some problems in the beginning, but I’m doing better now. I had trouble getting on Zoom, but I got on the browser and that’s when I got through. I’ve been walking a lot and I go to defiance to check in once a week and so far I like the point system.
We're glad to hear you're doing better now and found a way to join your Zoom sessions! It's great that you're enjoying the point system and your walks.
I did not find good instructions for using the app, lots of trial and error until that 'aha' moment. RE: weight, activity,etc
We appreciate your feedback and understand that the initial experience with our app's instructions was challenging. We are always working to improve clarity for all users.
We are so happy to hear you find our app wonderful! Thank you for your kind words and positive feedback.
I love the on line meetings that I can due as many as I need
We're so glad to hear you appreciate the flexibility of our online meetings! We strive to make them as convenient as possible.
it offers support and community, both of which we all need
We are so happy to hear that you found support and community with us. Thank you for your positive feedback – we truly appreciate it.
Been doin the program online all year but have been attending meeting on and off for over 40 years! Finally got down to my last 5 pounds to lose and was told I need to attend live meetings again while adjusting to life at my goal weight I absolutely love doing live meetings again and will continue as a Lifetimer!
We're thrilled to hear about your long-standing journey with us and your dedication to reaching your goals! It's wonderful that you're enjoying live meetings again as you maintain your goal weight. We appreciate you sharing your positive experience.
I think the plan is very good, but I think with the zero point foods if you have more than one portion point should be attributed to them I also feel the workshops should be more structured with information. I don’t want this to seem nasty, but we pull information from the members and obviously all of us have an issue with food . we need more specific informative workshops as opposed to us telling our feelings, and the members giving answers
We appreciate you taking the time to share your valuable feedback regarding both the zero-point foods and the structure of our workshops. We understand your desire for more specific, informative sessions and will certainly take your suggestions into consideration as we continuously strive to improve our program.
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