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Written by the business, not verified by us.Weight Watchers (weightwatchers.com) has a 4.2 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 76% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-09-07.
Reviewers had a great experience with this company. Customers frequently praise the staff and coaches for being incredibly supportive, knowledgeable, and engaging during the interactive group meetings and workshops. Many consumers also genuinely love the structured food plan and the various app features, finding them fun, intuitive to use, and very effective for tracking daily health goals and nutrition. However, some people mentioned that the website and digital platform can occasionally feel a bit overwhelming or difficult to navigate smoothly. Reviewers also noted occasional frustrations regarding communication challenges, getting stuck on certain screens, and unexpected charges related to subscription renewals.
Auto-generated from all reviews of this business. For reference only.App is great. Favs are tracking, audio coaching, Connect.
We're so happy to hear you're enjoying the app! It's wonderful to know that tracking, audio coaching, and Connect are your favorites. Thanks for the fantastic feedback!
I have recently joined Med+ for access to GLP-1s and so far so good. My only "issue" would be how long it takes to hear back from someone on the "care team." Waiting 2-3 days seems long, especially when I keep getting messages that folks are not available.
We're glad to hear you're having a good experience with access to GLP-1s. We understand your concern about response times from our care team and the frustration of delayed communication. We are actively working to improve our response efficiency.
I love the in person meeting, the people, program, big food choices. The app is very confusing though because it keeps changing. Once I think I have it, then it changes again! That being said, though, I really think WW is shooting themselves in the foot by closing so many workshops. I have been a member since the late 60's when WW first came to Michigan.
We appreciate you sharing your experience and your long-standing loyalty. We're sorry to hear the app updates have been confusing and that the reduction in workshops has been a concern. Your feedback is valuable as we continue to evolve.
We're so happy to hear that you find the program wonderful. Thank you for your positive feedback; we appreciate it very much.
I have lost 103 pounds with the WW program and heartily recommend them.
We are so happy to hear about your incredible success with our program! We appreciate you sharing your positive experience and recommendation.
Everyone I have worked with has been very helpful and nice
We're so glad to hear that everyone you've worked with has been very helpful and nice. Thank you for sharing your positive feedback!
I enjoyed the in person and virtual classes
We're so glad to hear you enjoyed both the in-person and virtual classes! Thank you for your wonderful feedback; it truly means a lot to us.
I am a lifetime member for many years. This program is all inclusive and looks at the whole person. Who knew how important sleep is to wellness? Knowledge is power and I truly value the science behind WW. I learn more each week. Thank you.
We're so happy to hear that as a lifetime member, you value the science behind our program and that you're learning more each week. It's wonderful that you find our all-inclusive approach beneficial to your wellness!
We appreciate your feedback regarding the app's navigation. We are actively working on improvements to enhance the user experience.
I feel that you have lost your way. I understand business and changes in societal perspectives and patterns, but I don’t need discussionabout my sleep hours or generic fitness advice…frankly I know more about those things than your leaders. I often get incorrect information in those meetings about those subjects. What I care about and need help with is eating behavior. Also there are so few in person meetings to choose from it’s difficult to get to them. And the app has gotten increasingly more complicated …on the good side, I I still get some great recipes from you. I’ve stopped losing weight at this age. I’ve been a lifetime Weight Watchers member for almost 30 years.
We appreciate your honest feedback and regret that your recent experience has not met your expectations. We understand your concerns about the meeting content, the limited in-person options, and the app's complexity. We're sorry to hear that you've stopped losing weight. Your long-standing loyalty means a lot to us, and we will review your comments to improve our services.
Great and quick feedback, responses to my questions.
We are so pleased to hear that our quick feedback and responses were helpful in answering your questions.
We're so glad you enjoyed our Zoom workshop! We appreciate your positive feedback.
At times I feel like I am not going down any further when I reach a certain weight. I do like the healthy lifestyle. However, I have been on and off the program since 2006, and never been able to reach my goal Weight. It’s always up and down 30 pounds.
We appreciate you sharing your experience and feedback with us. We understand how frustrating it can be to face challenges with weight management, especially when you're committed to a healthy lifestyle. We want to assure you that we are dedicated to helping our members achieve their goals. We are always working to refine our programs and provide the best support possible.
Workshops available when convenient for me and tracking is easy!
We're happy to hear that our workshops are convenient for you and that you find tracking easy! Thank you for your positive feedback.
In-person meetings are the most valuable part of my Ww experience. As a long time Lifetime member, I need the encouragement and accountability that comes from weekly check ins
We're so happy to hear that in-person meetings are the most valuable part of your experience! It's wonderful that you find encouragement and accountability from the weekly check-ins.
It has been a good experience. Did weight watchers a long time ago. Learning a lot and easy to navigate the App.
We're so happy to hear that you're having a good experience and that you find the app easy to navigate. It's great that you're learning a lot!
We're so happy to hear that you found our product easy to use. Your positive feedback truly makes our day!
It was easy resigning up. Just wish the $10 per month were still valid for core. I’m trying to reach my goal so I can become a lifetime member again.
We're glad to hear re-signing up was easy for you! We understand your thoughts on the pricing change and appreciate you sharing your goal of becoming a lifetime member again. We value your continued support.
The program is a great to practice eating healthy. It offers so many resources: recipes, exercise tips, GLP-1 clinic and much more. It Works so well.
We're so happy to hear that our program is a great way to practice healthy eating and that you find our resources, like recipes, exercise tips, and the GLP-1 clinic, so helpful!
I absolutely love this program and app. It does all the hard work for you. It takes the guessing work out of it, because everything is automatically calculated once you record your meals into the app. It motivates you to eat well
We're thrilled to hear you love the program and app! It's wonderful that it helps you with calculations and motivates you to eat well. Thank you for your positive feedback!
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