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Written by the business, not verified by us.Weight Watchers (weightwatchers.com) has a 4.2 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 76% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-09-07.
Reviewers had a great experience with this company. Customers frequently praise the staff and coaches for being incredibly supportive, knowledgeable, and engaging during the interactive group meetings and workshops. Many consumers also genuinely love the structured food plan and the various app features, finding them fun, intuitive to use, and very effective for tracking daily health goals and nutrition. However, some people mentioned that the website and digital platform can occasionally feel a bit overwhelming or difficult to navigate smoothly. Reviewers also noted occasional frustrations regarding communication challenges, getting stuck on certain screens, and unexpected charges related to subscription renewals.
Auto-generated from all reviews of this business. For reference only.Slow responses hard to get prescriptions. When you ask your care team a question you get an automated reply they are experiencing high volume and it could take 2 days to respond.
We appreciate you sharing your experience. We understand your frustration with response times and prescription issues. We are actively working to improve our communication and efficiency.
The app is easy to use and helps keep me on track. The program is very robust with the fitness app and recipes and I like the ease with getting Zepbound.
We're so glad to hear our app is easy to use and helps you stay on track! It's wonderful that you find the program robust with the fitness app, recipes, and the ease of getting Zepbound.
I was really disappointed in not receiving a credit for a dietitian meeting I missed in my second week. I was just learning their app and rescheduled the next day. My dietician said she would even suggest the charge be dropped. I learned more from my dietician in our time together than any other meeting. The medical team was prompt in prescribing a Glp-1. I am not sure this will work for me though the injection is very effective. I have been a little disappointed in responses to my questions and response time. A call or zoom would have been more helpful than a list of questions for me to answer. I am just starting week 4 and think I would have been better off contacting my MD than trying to work through WW.
We appreciate you sharing your honest feedback. We're truly sorry to hear about your disappointment regarding the missed meeting credit and the challenges you've faced with response times and communication. We understand how frustrating it can be when expectations aren't met, especially when you're just starting. Your insights are valuable, and we're committed to improving our services.
They listen and they actually agree with what I think is best for me.
We are so glad to hear that we listen and agree with what you think is best for you. Your feedback is greatly appreciated!
I am used to a low carb diet and would like to have the option to have a choice of diets to follow. I have found a low carb diet works best for me. The first month I was on the diet, I didn't really lose weight, so I have gone back to a more low carb diet and have lost 2and a half pounds so far this month.
We appreciate you sharing your experience and feedback regarding diet options. We understand the importance of finding a diet that works best for individual needs, and we acknowledge your preference for a low-carb approach. We are always looking for ways to improve our offerings.
Nice program and I love tracking my points.
We're so happy to hear that you enjoy our program and find tracking your points enjoyable! Thank you for your wonderful feedback.
I don’t like that you keep moving the meetings. You make it very inconvenient for me!
We understand that frequent schedule changes are frustrating. We are reviewing our process to minimize disruptions for everyone.
I feel that the online consultants can be better informed about meetings, workshops, etc. It took me a month to get everything in order before the clinician would order my medication. So, I had to pay for a month where nothing was done for me. I just feel that I'm not getting my money's worth, even though I fully believe in WW!
We're truly sorry to hear about the difficulties you experienced with getting your medication ordered and the delays you faced. We understand your frustration regarding the time and cost involved before receiving the support you needed. Your feedback about the online consultants' knowledge is very important to us.
I did WW several years ago and always loved it. Time to get back and I love the updated app and the availability of many online workshops which makes staying motivated and being successful very convenient
We're so happy to hear you're back with us and enjoying the updated app! It's wonderful that the online workshops are helping you stay motivated and successful.
It has helped me take charge of my eating habits and very happy to continue results
We're so happy to hear we've helped you take charge of your eating habits and achieve results! Thank you for your kind words.
I couldn't get in the gpl -1 workshop couple times. There are no in person close to me so online is why I am paying for ww but I think those of us that dont have any in person meetings should have a much lower rate, we cant get physical charms but we pay the same as those that do ..plus most of the survey I cant send them .
We're truly sorry to hear about the difficulties you've experienced with accessing workshops and the challenges with online participation. We understand your concerns regarding pricing for online-only members and the inability to receive physical charms. Your feedback on the surveys is also noted.
Such a wonderful supportive community with lots of tools and information
We're so glad to hear that you find our community supportive and that you appreciate the tools and information we provide. Thank you for your wonderful feedback!
Signing up for GLP-1 was easy and everyone has been very responsive regarding questions and inquiries. I am not taking advantage of all the app has to offer. I started 3 weeks ago, low dose of Foundayo and so far the scale is moving in the right direction.
We're so glad to hear about your positive experience with the GLP-1 sign-up process and our responsive team. It's wonderful that you're seeing progress with Foundayo already! We appreciate your feedback.
Kate listened to my issue and thought of a plan that might work
We're happy to hear that our team member listened and provided a helpful plan. We appreciate your positive feedback.
I am very happy with WW program, for me, its very easy to keep track of my points and I have always had great success with the program.
We are so happy to hear about your positive experience with our program! It's wonderful to know that you find it easy to track your progress and have achieved great success. Thank you for sharing your encouraging feedback with us.
The workshops are great. The app is really good but it too often crashes on me. I also would appreciate if the informative content was updated more frequently
We're glad to hear you're enjoying the workshops! We apologize for the app crashing and appreciate your feedback regarding more frequent content updates. We'll look into these issues.
I still find the app difficult to navigate. The program had always shown me results, it is me struggling trying to stay focus due to a challenging illness in my family.
We appreciate your honest feedback. We're sorry to hear you're finding the app difficult to navigate, especially during such a challenging time. We are always working to improve our user experience.
I love the experience. First time on weight watchers
We're so glad you're enjoying your first experience with us! We appreciate your positive feedback.
Great plan. Easy to follow point guide and scanning food or labels is very easy. Most foods quickly looked up if no packaging. Down19 lbs and this feels like I can sustain it into the future.
We're thrilled to hear you're finding the plan easy to follow and that our scanning and lookup features are so helpful! Congratulations on your 19-pound weight loss; it's wonderful that you feel this is sustainable for the long term.
I had to renew my Wegovy and was done easily
We're so glad to hear that renewing your prescription was a smooth and easy process for you. We appreciate your positive feedback!
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