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健康与医疗

WellBefore

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关于 WellBefore

数据更新
网站
wellbefore.com
分类
健康与医疗
所在地
美国
状态
待认证
近 12 个月
200 条评价
差评回复率
100%(21/21 条)
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商家自述

WellBefore 的使命是为世界提供方便且价格实惠的个人防护装备,从我们德克萨斯州达拉斯的仓库快速运送到客户的家门口。美国任何地方的运输时间最多需要 2-5 天。

以上内容由商家自行提供,未经平台核实。

WellBefore靠谱吗?

WellBefore(wellbefore.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 200 条用户评价,属于健康与医疗分类,口碑良好。85% 的评价为 4 星及以上,9% 为 1 星;商家回复了 100% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-12。

评价综述

AI 生成

在评估 617 条评论时,绝大多数评论者对该公司都有很好的体验。消费者经常称赞防护口罩的卓越品质,指出它们佩戴舒适,即使长时间佩戴也能保持舒适。买家还提到了及时的运输服务,并对快速解决任何问题的快速响应的支持团队表示赞赏。 然而,一些客户也注意到订单履行方面存在令人沮丧的问题,包括收到不正确的商品、缺少文档,或由于缺乏明确的指导方针而难以确定尺寸。此外,一些评论者表示,他们在最近发货中收到了有缺陷的产品,提到与过去的订单相比,琴弦有缺陷、材料较薄或整体结构较差。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

始终如一的伟大

始终如一的优质、即时和友好的客户服务。

WellBefore 回复2026-04-23

Thank you so much for your kind feedback. We’re really happy to hear that you consistently have a great experience with our customer service team. Providing friendly and prompt support is something we truly care about, and it means a lot to know it’s making a difference for you. We appreciate your support and look forward to helping you again anytime you need us.

这是最好闻的香水!

这是最好闻的香水。很难选择我最喜欢的,但我喜欢 1928 年精致的经典香味。 🖤 客户服务也很棒,因为我很难获得折扣代码。他们这么快就把它交给我了!

WellBefore 回复2026-04-21

Thank you so much for your appreciative words. It truly means the world to us that you love 1928 and appreciate its sophisticated, classic scent. Knowing it stands out for you makes us so happy. We are also glad we could quickly sort out the discount code for you. Making sure you have a smooth and enjoyable experience is always our priority. Thank you again for your support and for being part of our communi

DeRoyal 腹部捆绑带...迫切需要通过 Umer 更改评论

我最初在 TrustPilot 上提供了五星级评级,并详细说明了我的评估原因。随后,乌默尔联系了我,迫使我改变我的评级。看来两个不同的审查请求的分配存在疏忽。正如之前就我的购买意向所传达的,我未来不会进行任何收购。

WellBefore 回复2026-04-13

We’re very sorry to hear about your experience and any frustration this situation may have caused. That was never our intention, and we sincerely apologize for how the follow-up was perceived. We always aim to support our customers and ensure their concerns are properly addressed, but we understand this interaction did not meet your expectations. Your feedback is taken very seriously and will be reviewed by our team. We truly appreciate you taking the time to share your experience with us.

我在这家公司获得了积极的体验,他们会及时回复您的电子邮件,并且对您遇到的任何问题都非常有帮助。

我有过积极的经历

WellBefore 回复2026-04-13

Thank you so much for amazing review! We truly appreciate you taking the time to share your experience with us. It means a lot to hear that our team has been responsive and helpful—we always strive to provide the best possible support. If you ever need anything in the future, please don’t hesitate to reach out. We’re always here for you!

获得了良好的服务支持

购物和结帐时获得优质的服务支持

WellBefore 回复2026-04-09

Thank you so much for your kind words. We’re really happy to hear you had a great experience with our support team while shopping and checking out. We truly appreciate you taking the time to share this with us. If you ever need anything, we’re always here to help.

出色的服务恢复

非常敏感的客户服务。当包裹在运输途中丢失时,他们会努力追踪包裹并寄出替代包裹。

WellBefore 回复2026-04-07

We’re truly sorry to hear about your experience, and we completely understand how frustrating and disappointing this must be. Receiving a delivery confirmation without actually receiving the package, especially with tracking no longer updating, is certainly not the experience we want for our customers. Please know that we have already escalated this issue with the shipping carrier to help locate your package as quickly as possible. While once an order leaves our facility it is in the carrier’s possession and outside of our direct control, we are doing everything we can on our end to investigate this thoroughly. Our team is actively working on your case, and one of our Wellness Advisors will be reaching out to you shortly to make this right. We truly appreciate your patience and the opportunity to resolve this for you.

是的!

面膜质量很好,适合我的小脸,物有所值,而且很舒服。与我交谈过的每个人都非常可爱。作为佩戴 cfs/me 21 年的人,KN95 3D Pro 小号是我的首选口罩。我的脸很小,我迫不及待地想看到更多颜色(亮粉色。请亮粉色,还有浅蓝色/薄荷色)

WellBefore 回复2026-04-07

Thank you so much for your wonderful review! 💛 We’re absolutely thrilled to hear that the KN95 3D Pro masks have been such a great fit for you — especially knowing how important comfort and sizing are. It truly means a lot to us that they’ve become your go-to masks, and we’re so glad our team has made your experience a positive one as well. We also love your color suggestions — hot pink, light blue, and mint sound amazing! We’ll be sure to share this feedback with our product team. Thank you again for your support and for being part of our community — we’re always here for you!

法里哈很棒

WellBefore 回复2026-04-07

Thank you so much for your kind words! 💛 We’re thrilled to hear that Fariha was able to provide such a wonderful experience. We’ll be sure to share your feedback with her — it will absolutely make her day! We truly appreciate your support and are always here if you need anything 😊

样品包品种缺乏

如果每包有更多类型的口罩,而不是 2-3 种口罩,每种口罩有几种颜色,那么口罩样品包会更有用。 特别是考虑到样品包经常售空。 不过,能够尝试每个样品包的几个尺寸还是很高兴的。

WellBefore 回复2026-04-07

Thank you for your thoughtful feedback and for your kind review — we really appreciate it! 💛 We understand your point about the sample pack variety, and that’s incredibly helpful insight. Expanding the range of mask types within each pack is a great suggestion, especially to make them more useful when they’re back in stock. We’re glad to hear that the ability to try different sizes has still been helpful, and we’ll be sure to share your feedback with our team as we continue improving our sample packs. Thanks again for taking the time to share your experience — it truly helps us do better!

这些是一些优质口罩

这些都是优质面膜!我很快就收到了它们,我对密封、面料和脸上的感觉非常满意

WellBefore 回复2026-04-06

Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with the quality, fit, and comfort of the masks, and that they arrived quickly. Providing reliable protection and a great wearing experience is very important to us, so your feedback truly means a lot. We appreciate your support!

我和你们在一起的经历很好,而且……

我和你们在一起的经历很好,帮助我处理这个订单的人真的很友善,我和你们通了电话,他们做得很好,他们谈得很好,你们做得很好,告诉我我的订单何时发货,谢谢你们所做的一切

WellBefore 回复2026-04-06

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re really glad to hear that our team was able to support you and keep you informed every step of the way. Providing clear communication and friendly service is very important to us, so it means a lot to know we’re getting it right. If there’s ever anything else you need, please don’t hesitate to reach out—we’re always here to help. Warm regards,

及时发货和优质产品

运送非常及时。这些面具和我使用的其他面具一样好,但网上的照片让我相信它们前面会有更多空间(他们没有)也就是说,我会再次购买它们。

WellBefore 回复2026-04-02

Thank you so much for your thoughtful review. We’re really glad to hear that the shipping was prompt and that the masks met your expectations in terms of quality. We truly appreciate your honest feedback about the fit and front space that kind of insight helps us improve both our product descriptions and photos so they better reflect what customers can expect. It means a lot to us that you’d still choose to purchase again. Thank you for your support!

对之前的产品非常满意……

总体而言,对之前的产品非常满意,对它们不太满意,我喜欢的口罩经常缺货,但我几乎总能找到合适的替代品

WellBefore 回复2026-04-02

Thank you so much for your continued support and for sharing your honest feedback! We’re thrilled to hear you’re very satisfied with our products overall that truly means a lot to us. We also understand how frustrating it can be when your preferred masks are temporarily out of stock, and we appreciate your patience. We’re always working to improve inventory planning so your favorites are available more consistently. In the meantime, we’re glad you’ve been able to find suitable replacements that work well for you. Thank you again for choosing us!

快速高效

我能够很快与代表交谈,他们立即回答了我的问题。

WellBefore 回复2026-04-01

Thank you so much for your kind words! We’re really glad to hear you were able to connect with our team quickly and get the help you needed right away. Providing fast and efficient support is something we truly strive for, so your feedback means a lot to us. If there’s ever anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help

WellBefore 拥有出色的客户支持

WellBefore 支持人员在 24 小时内提供了我需要的信息。他们确实有我需要的 KN95 口罩。

WellBefore 回复2026-04-01

Thank you for your thoughtful review! We’re so glad to hear that our team was able to provide the information you needed in a timely manner and that you found the right KN95 masks for your needs. Delivering helpful and reliable support is very important to us, and your feedback truly means a lot. If you ever have any questions or need assistance in the future, we’re always here to help!

口罩品质优良,佩戴舒适

优质口罩,品质优良,长时间佩戴舒适。当我在医疗保健场所、拥挤的公共交通和航空旅行以及任何其他我想要感到受到保护的空间时,我会使用这些。我批量订购并与我的朋友分享,这是继续保护我们社区的好方法。

WellBefore 回复2026-03-31

Thank you so much for your thoughtful review! We’re really glad to hear that you find the masks both high-quality and comfortable for extended wear—that’s exactly what we strive for. It means a lot to know you trust them in healthcare settings, public transport, and travel where protection matters most. We also love that you shared your bulk order with a friend—what a great way to support and protect your community. That truly reflects the impact we hope to make. We appreciate your support and look forward to continuing to keep you covered!

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