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WellBefore

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关于 WellBefore

数据更新
网站
wellbefore.com
分类
健康与医疗
所在地
美国
状态
待认证
近 12 个月
200 条评价
差评回复率
100%(21/21 条)
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商家自述

WellBefore 的使命是为世界提供方便且价格实惠的个人防护装备,从我们德克萨斯州达拉斯的仓库快速运送到客户的家门口。美国任何地方的运输时间最多需要 2-5 天。

以上内容由商家自行提供,未经平台核实。

WellBefore靠谱吗?

WellBefore(wellbefore.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 200 条用户评价,属于健康与医疗分类,口碑良好。85% 的评价为 4 星及以上,9% 为 1 星;商家回复了 100% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-12。

评价综述

AI 生成

在评估 617 条评论时,绝大多数评论者对该公司都有很好的体验。消费者经常称赞防护口罩的卓越品质,指出它们佩戴舒适,即使长时间佩戴也能保持舒适。买家还提到了及时的运输服务,并对快速解决任何问题的快速响应的支持团队表示赞赏。 然而,一些客户也注意到订单履行方面存在令人沮丧的问题,包括收到不正确的商品、缺少文档,或由于缺乏明确的指导方针而难以确定尺寸。此外,一些评论者表示,他们在最近发货中收到了有缺陷的产品,提到与过去的订单相比,琴弦有缺陷、材料较薄或整体结构较差。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

对产品很满意

口罩很快就到了,与描述的一样合身,舒适且安全。希望他们也有颜色和图案的通风口。哦,价格也合适!

WellBefore 回复2026-03-09

Thank you so much for your feedback! We're really glad to hear the masks arrived quickly and that they fit comfortably and securely. It's also great to know you found the price fair. We truly appreciate your suggestion about vented options in colors and patterns — feedback like this helps us continue improving our products. Thanks again for your support!

很棒的面膜

很棒的面膜。这是我第三次购买它们。 他们确实保护和工作。我感到安全和受到保护。

WellBefore 回复2026-03-03

Thank you so much for your continued support! We’re thrilled to hear that our face masks are keeping you safe and providing the protection you need. Your trust means a lot to us, and we look forward to serving you again in the future.

买家当心

在找到一家有我需要的库存产品的公司后,我从 wellbefore.com 订购了。 付款后才了解到以下内容: “不幸的是,您订单#1150541 中的商品目前缺货。 我们对此深感抱歉。我们知道这些产品有多重要,我们正在尽最大努力确保尽快恢复库存。 整个订单已按您原来的付款方式退款。如果您有任何问题或疑虑,请随时与我们联系。 我们衷心感谢您的理解,对于此问题给您带来的不便,我们深表歉意。” 准确统计您拥有和没有的库存并不是什么复杂的事情 - 除非您列出您没有的商品的唯一原因是为了获得搜索引擎的关注。 根据我的经验,这家公司的所有 5 星评论很可能都是假的。唯一“好的”事情是我的付款被退还了——但是我在确保公司有我需要的东西、阅读他们的评论和填写他们的订单上所花费的时间将永远不会回来。

WellBefore 回复2026-03-02

Hi Jeanne, we're glad we were able to resolve this for you. If your experience has since improved, we'd appreciate it if you updated your review. Thank you!"

出色的客户支持

我已经订阅 WellBefore 好几年了。他们可靠并按承诺交付。在我遇到问题的少数情况下,客户支持非常出色。他们每周 7 天都有人通过电话联系,并且没有自动化系统可以处理,而是由真人接听电话。您还可以通过电子邮件请求支持,他们会立即回复。我会继续和他们一起购物。

WellBefore 回复2026-03-02

Thank you so much for your continued trust and support over the years. We truly appreciate you being part of the WellBefore community. It means a great deal to hear that you’ve had a reliable experience with your subscription and that our customer support team has been helpful whenever needed. We’re especially glad you value being able to speak with a real person — providing accessible, human support is something we care deeply about. Thank you again for your kind words and loyalty. We look forward to continuing to serve you!

很棒的面具,希望有大号的

我真的很喜欢这些口罩,但令我遗憾的是,大尺寸的成人口罩已经好几个月没有库存了!我的合作伙伴只适合大型产品,很少有其他品牌出售它们

WellBefore 回复2026-03-02

Thank you so much for your feedback — we’re really glad to hear you like the masks. We completely understand how frustrating it is when the size you need hasn’t been in stock, especially when it’s the only size that works well for your partner. We truly appreciate your patience. Please know that restocking larger sizes is important to us, and we’re actively working on improving availability. In the meantime, if you’d like, feel free to reach out to our support team and we’d be happy to check on upcoming restock timelines or suggest possible alternatives. Thank you again for your continued support — it truly means a lot to us.

快乐的顾客!!

我对 WellBefore 非常满意。他们总是准备好我的内裤。内裤 都很棒。我是一个大女人, 内裤非常合身。我以前买过我的 来自另一家公司的简报。他们 停止制作它们。然后我发现 好吧,之前。他们是一家伟大的公司。 我对他们的产品非常满意。

WellBefore 回复2026-03-02

Thank you so much for sharing your experience — this truly means a lot to us. We’re so happy to hear that you found us and that our briefs have been a great fit for you. Comfort and reliability are incredibly important, and we’re glad we could provide a product that works well for you. Your kind words about our company and products really brighten our day. We appreciate your trust and support, and we look forward to continuing to serve you!

便于使用

易于使用,有多种颜色和尺寸可供选择

WellBefore 回复2026-03-02

Thank you for your kind review! We’re so glad to hear that you find the product easy to use and appreciate the variety of colors and sizes available. We work hard to offer options that meet different preferences and needs. Thank you again for your support — we look forward to serving you again soon!

口罩不合身

我不知道为什么这家公司不断更换口罩。我买的这些最新款太不合身了。

WellBefore 回复2026-02-26

Hi there, Thank you for sharing your feedback with us. We’re truly sorry to hear that the most recent masks you received didn’t fit as expected. We understand how frustrating it can be when a product you’ve relied on feels different, and we appreciate you bringing this to our attention. While we do occasionally make updates to improve comfort, fit, and overall quality, we never want those changes to negatively impact your experience. We regret that these latest masks felt ill-fitting for you. We’ve also reached out to you via email so we can better understand your concerns and work toward making this right for you. Your feedback is very important to us, and it helps guide future improvements. Thank you for taking the time to let us know. 💙

口罩太大——密封性不好

WellBefore 回复2026-02-26

Hi there, Thank you for taking the time to share your feedback with us. We’re really sorry to hear that the mask felt too large and didn’t provide the secure seal you were expecting. We completely understand how important a proper fit is, especially for comfort and effective protection. Fit can vary from person to person, and we truly regret that this particular size didn’t work well for you. To help make this right, we’ve also reached out to you via email to discuss possible solutions and see how we can best assist you. We sincerely appreciate your honest feedback, as it helps us improve our products and better serve our customers. Thank you again for bringing this to our attention. 💙

白色包装很难撕开

面具很棒!我的问题来自于新的白色包装的口罩。以前的绿色包装比现在的白色包装更容易撕开。我一直在努力打开每一个白色包装的口罩,而且我是一个年轻、身体健康的人。如果我费力地把它们撕开,对于灵巧或手部力量有问题的人来说肯定是不可能的。如果单独的包装更容易撕开,那么我会给这个 5 颗星。

WellBefore 回复2026-02-26

Hi there, Thank you for taking the time to share such detailed feedback with us. We’re really glad to hear that you’re happy with the quality of the masks, and we truly appreciate you bringing the packaging concern to our attention. We’re sorry to hear that the newer white packaging has been difficult to open. Ease of use is very important to us, especially for individuals who may have dexterity or hand-strength challenges. Your feedback is extremely valuable and will be shared with our product and packaging teams as we continue working to improve our packaging design. Thank you again for your honesty and thoughtful input — it helps us improve and better serve our customers. 💙

总是准时并且工作得很好

WellBefore 回复2026-02-26

Hi there, Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your orders arrive on time and that the products work very well for you. Reliable delivery and consistent quality are very important to us, so your feedback truly means a lot. We sincerely appreciate your support and trust in us. Thank you for choosing us! 💙

交货时间太长

WellBefore 回复2026-03-02

We sincerely apologize for the frustration this situation caused. We’re glad to inform that your package was delivered, and we truly appreciate your patience throughout this process. Our team is committed to ensuring a smooth experience, and one of our Wellness Advisors is already in contact with you to make sure everything is completely resolved to your satisfaction.

优秀的口罩

品质优良的口罩及用品

WellBefore 回复2026-02-26

Hi there, Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the quality of our masks and supplies. Your support truly means a lot to our team and motivates us to keep delivering the best we can. We sincerely appreciate you taking the time to share your experience. Thank you for choosing us! 💙

那好吧

我喜欢厚厚的面罩,但是,耳带太长,面罩不能很好地密封我的脸或我丈夫的脸。不会再购买。

WellBefore 回复2026-02-26

Hi there, Thank you so much for taking the time to share your honest feedback with us. We truly appreciate you letting us know what you liked about the mask thickness, and we’re very sorry to hear that the ear loops and fit didn’t work well for you or your husband. We completely understand how important a proper seal and comfortable fit are, and we regret that this didn’t meet your expectations. Please know that we’ve also reached out to you via email to explore how we can make this right for you. Your experience truly matters to us, and we’d love the opportunity to help in any way we can. Thank you again for your feedback — it helps us improve and serve our customers better. 💙

我想仔细检查测试结果......

我想仔细检查去年的测试结果。测试合理,到达很快,使用方便

WellBefore 回复2026-02-23

Hi there, Thank you for your feedback! We’re glad to hear that the test arrived quickly, was easy to use, and that you found the results reasonable. We truly appreciate you taking the time to share your experience and for choosing our product. 💙

口罩价格不错

(更新评论) 口罩价格优惠,比其他口罩更合适。然而,它们的气味是我戴过的所有口罩中最强烈的——它几乎让我有点恶心。不知道如何解决这个问题。 更新:我已经能够解决面罩气味问题,并就我的问题得到了 WellBefore 的支持。

WellBefore 回复2026-02-24

Hi there, Thank you for sharing your honest feedback with us. We’re glad to hear that you find the pricing fair and the fit better than other masks, but we’re truly sorry to learn about the strong smell you experienced. We understand how uncomfortable that can be, and we sincerely apologize for the inconvenience caused. We’ve also reached out to you via email so we can better understand the issue and work toward a solution that makes this right for you. Please feel free to reply at your convenience, and we’ll be happy to assist further. Thank you again for bringing this to our attention — we truly value your feedback.

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