Most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to use, appreciating the smooth user experience for both buying and fitness goals. Many people note that the support team is responsive, helpful, and handles inquiries quickly.
However, some reviewers were not happy with motor failures occurring after a few months of regular use. Some people also felt that the equipment features misleading descriptions and low handles that make storage and usage inconvenient.
I was looking for a treadmill for my therapy at home and found one thru WELLFITT and love it. Being over 50 plus it’s not heavy for me and easy for me to pull out and putt up when ready for me to start to walk. When I had issues with my treadmill the customer service people / emails I received from them were great and helpful. I was never ignored. I love this treadmill a lot . Mine could not be fixed so one was sent to be replaced. Thank you to WELLFITT!!!! You are great .
I ordered a treadmill from Wellfit and was surprised to receive a second one by mistake. I reached out to their customer service, and they responded quickly and professionally. They explained the situation, apologized for the mix-up, and even let me keep the extra treadmill as a goodwill gesture.
It’s rare to find a company that handles an issue with such honesty and generosity. The treadmill works great, and I really appreciate how they turned a potential hassle into a positive experience. Highly recommend Wellfit for both their products and their customer care!
I received my treadmill quickly. I actually received two. I emailed customer service to inform them of the error. They were quick to respond and tell me what to do with the second treadmill. I have been walking while I am working at least 6 hours a day. I have had no problems with this product.
I will never ever,buy from them or that brand again,They sold me a broken treadmill,theres an annoying squeaky noise at the back of the treadmill,that won't stop,when you step in that area,they said that noise will go away in time, which is a lie,I had 4-5 treadmills over the years,never squeaky sound,I go to the gym, treadmill don't squeak either, they told me that there not going to send me a replacement,or a refund, because the squeaky noice is normal,so now I'm stuck paying for this crappy treadmill,and now I have to spend more money to buy another one,they suck,not good business people,or have good quality treadmills,don't buy from them!!!!!
Needed a treadmill post surgery and this one is perfect for me
I am recovering from heart failure and had surgery earlier this year. After physical therapy i need to keep a good progressive cardio routine going. To help keep things on track I needed a treadmill, but space was limited, tough enough for a 220lb man, fast enough I could build up to running on, and with medical bills I needed affordable.
As I was searching I came across WELLFIT and a couple others and the others in this range accommodated around 240-260 lbs and the WELLFIT tm015 is built for up to350lbs. For the size it is a perfect fit in the corner of my bedroom. It’s quiet enough for me to run on when my family is home and not disturb them. It’s got up to 7.6 mph which is more than enough for me.
I ordered it direct. It shipped quick and was well packaged. I set it up in a few minutes, followed the instructions and used the included lubricant for the belt and gave it a couple easy walking sessions to start. I’ve had it almost a month now and used it for a few workouts each week. I’ve been easy running for up to 45 minute sessions and I’m really impressed with how stable it is. The phone app with controls is a really nice touch too. Incline choices of flat, 3% and 6% are manual so you have to set before you start but that’s definitely not a deal breaker for me.
I recently purchased the WELLFIT TM010 Walking Pad and I am happy to say that it is everything I was hoping for. I was looking for a way to get my walking done when going outdoors isn’t an option and this model was a perfect fit for me. It’s small but mighty - really gets the job done. It has a fixed incline (choice of two sets of feet you install) which works perfectly for me and is easy to fold up and tuck in a closet or under a bed when I need to. The customer service has been super reaponsive and I’ve really enjoyed the app as well. I’ve even recommended this walking pad to a friend who was interested. Great job, WELLFIT!
I’m 5’ 9” and 400lbs and this WELLFIT TM024 treadmill is amazing! It was hard to find a well built treadmill to hold my weight until I found this one. It’s really sturdy and I was able to put it together myself in about 20 minutes. I like how it’s not bulky like a lot of other treadmills are. It’s very sleek and I love that the top folds down so I can work on my laptop and use the treadmill at the same time! Thanks!
Worked perfectly for my height and long running stride. Assembly was quick and straightforward, and the build is impressively strong and sturdy. I also appreciate how compact it is—ideal for our home gym space. One great feature is the fold-down screen, which my wife loves using to place her laptop or iPad for multitasking. Overall, this has been an excellent addition to our home gym. Thank you, WellFit TM007, for a fantastic treadmill!
Performance is exactly as stated it would be. Super quite when in operation. My husband can't hear it running while he's sitting on the sofa watching TV and I'm directly behind him walking on it.
I am so pleased with my WELLFIT. Have had it for a few weeks now and try to walk everyday. It is quiet enough to watch TV and low enough to fit under my bed. But that is so much better than a regular size treadmill. I do love it!!
Like many people, I’ve been working from home a lot, and I found myself sitting way too much. I finally decided to get a treadmill so I could stay active without leaving the house, and this one has been a lifesaver. I set it up right next to my desk, and now I walk during calls or while brainstorming ideas.
It’s quiet enough that it doesn’t interrupt conversations, and the folding design makes it easy to tuck away when I need extra space. I’ve also noticed a big improvement in my energy levels—I don’t hit that afternoon slump anymore. If you’re working from home and need to move more, this is it.
I was looking for a solid treadmill for daily workouts, and this one is perfect. The running surface is spacious, the controls are easy to use, and it feels well-built. Plus, setup was a breeze, 500lbs capacity is awesome. Highly recommend!
I have been very happy with this walking pad treadmill in my month of using it. I began a new job at the start of 2024, working from home. This new job is very much desk-bound and replaced a job where I was able to be more active and move throughout the day. I gained 10-15lbs just from being sedentary during my work hours. So for Christmas, my wife got me this treadmill and I replaced my standard desk with a standing desk.The treadmill was easy to set up, but does require applying lubricant that is ships in the box. You can set it up to be a level surface or a slight incline by changing the position of the rear feet. I had it inclined to begin but changed to level since I also stand still on the treadmill for portions of the day. Changing the feet is done by unscrewing and screwing back in, and took less than a minute. The pad is relatively lightweight, should you need to move it. But it also feels sturdy. The belt runs smoothly and I have not noticed any problems.
WellFit is Awesome! I got my TM006 within 4 days of placing my Order. I timed how long it takes to set up the Treadmill, Only 15 minutes and it was ready to go. It is so Quiet and I have it on my Carpet. I would definitely give this TM006 a 5 STAR RATING I did A LOT of RESEARCH and the WellFit Was Perfect for me. THANK YOU WELLFIT
These days, excellent customer service is difficult to find. Klaus at Wellfit treadmill is an example of customer service going above and beyond. I was concerned because I did not hear from Federal Express on the tracking of my treadmill. I called Wellfit and Klaus stated it could be due to the Holiday. Within 24 hours, I received tracking on my merchandise and Klaus followed up with an email. It’s always reassuring when a company takes the time to resolve concerns and ensure a smooth experience, especially when unexpected delays occur. Klaus was proactive and responsive—it makes all the difference when you're left wondering about a shipment.
Klaus’s positive experience not only speaks highly of the company but also highlights the importance of having dedicated individuals who truly care about customers.
As for the Wellfit 007, my husband and I love it. It is easy to put together for 95% of it is already done when received. It is quiet and very easy to use. My husband is tall and it is perfect for him. Easy to move and since we downsize to a smaller home, it is certainly space saving. We are in our prime time and this is perfect for our needs and busy schedule to exercise in our home. We strongly recommend it.
5/1/25: TM007 WELLFIT Treadmill Delivered.
5/6/25: I changed my mind/it wasn’t for me. Emailed WELLFIT Costumer Service.
5/27/25: UPDATE- WELLFIT
REFUNDED FULL Amount which I Received.
WELLFIT honored their 30 Day Return and Refund. Thank You WELLFIT
Please No Re-Runs!
DO NOT PURCHASE. I purchased and the product was delivered defective. The phone number on their website goes straight to voicemail and unable to leave a message. emailed several times and no one will respond. DO NOT BUY. HORRIBLE CUSTOMER SERVICE. SKETCHY COMPANY. I didn't check reddit before purchasing. Never again.
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