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健康与医疗

WellReceived

60 条评价

4.860 条评价
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关于 WellReceived

数据更新
网站
wellreceived.com
分类
健康与医疗
所在地
United States · Portland
状态
待认证
近 12 个月
22 条评价
差评回复率
100%(2/2 条)
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WellReceived靠谱吗?

WellReceived(wellreceived.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 60 条用户评价,属于健康与医疗分类,口碑优秀。好评高度一致,96% 的评价为 4 星及以上;商家回复了 100% 的差评;近 12 个月新增 22 条。数据最后更新于 2026-08-10。

用户怎么说

M
Maryam Haeri · 写过 1 条评价 · 已认证 · 体验于 2025-08-27 ·

Mehak 非常细心和专业

Mehak 非常细心和专业!真的很喜欢和她一起工作。:)

WellReceived 回复2025-08-30

Thank you so much for this stellar review! We appreciate your feedback and partnership.

c
customer · 写过 1 条评价 · 已认证 · 体验于 2025-08-13 ·

便于使用

让其他人接听电话真是太好了,而且可以通过应用程序或门户轻松获取符合 HIPAA 的消息。

WellReceived 回复2025-08-21

Thank you so much for your fantastic review! We are so glad that having our professional team handle your calls and send you HIPAA-compliant messages in our app and in the client portal is a benefit! We appreciate your partnership!

A
A former employee · 写过 1 条评价 · 体验于 2024-08-01 ·

如果我能给他们 0 星,我会的。

该公司存在危及员工福祉的根本问题。对安全的令人震惊的漠视,尤其是与事件和敏感线索管理相关的风险,凸显了明显的无能。缺乏结构化的领导资格流程凸显了他们的疏忽,以及对性骚扰和人身安全等基本主题的培训不足。员工经常处于不舒服的环境中,饮酒可能很普遍,当他们坚持界限时,会导致受到谴责的感觉,特别是对于那些选择不喝酒的人来说。领导层甚至禁止员工参加表达担忧的活动。对于组织来说,承担这些责任并采取果断行动以确保安全和健康的工作场所至关重要。许多员工感到自己被低估/薪酬过低,没有既得选择权,他们的担忧经常被忽视。当试图解决这些问题时,往往会导致审计和微观管理文化,这会扼杀成功和职业发展,同时拒绝晋升。此外,管理层对员工在通话中遭受的创伤经历缺乏同理心,这令人痛苦。在忽视员工安全和心理健康的环境中工作是完全不可接受的。为了保护其他人免受类似经历的影响,我们必须分享我们的故事,揭示这样的工作场所如何压制个性和自我表达。在这种文化中,员工被视为可抛弃的,他们的心理健康被忽视,尤其是在发生令人痛苦的工作事件之后。必须采取更好的防护措施;然而,担忧往往被视为责任,特别是对于那些有勇气直言不讳或提出投诉的人来说。我强烈建议不要向任何寻求投资未来的人推荐这家公司。该组织始终将利润置于员工忠诚度和福利之上,经常因轻微违规而解雇员工,并用工资较低的员工取而代​​之。新员工往往缺乏适当的指导和跟进,再加上不安全的旅行条件,导致了有毒的工作环境。

WellReceived 回复2025-07-10

Thank you for taking the time to share your feedback. As this platform is used for clients to provide feedback on our services, this review may have been accidentally posted on the incorrect platform. However, we're genuinely sorry to hear that your experience at our organization left you feeling this way. We take all concerns seriously, especially those relating to safety, inclusivity, and mental well-being. To clarify, our company does have a very thorough lead qualification process and continues to improve that process to make sure all leads are qualified before calling or setting up demos. This is a big part of our Sales training as well as documented in our standards and protocols. In a Sales role, it is important that networking events are attended as we often sponsor them, and our clients and potential clients we spoke to during the day expect to see us there. We do not promote or require alcohol consumption at any event we attend or host, but it is common for alcoholic beverages to be available at these events. If any concerning activity arises, team members can opt to leave the event and the expectation is that situations are brought up immediately to our HR team. We understand that not everyone is comfortable in social settings where alcohol is present, and we strive to ensure the events we attend are inclusive and respectful of individual boundaries. Networking is a valuable aspect of attending industry events, but attending events in general is not a requirement of most Sales positions at our organization. We encourage open communication to ensure all employees feel supported and empowered in these settings. We recognize that no company is perfect and are constantly reviewing our policies and practices to identify areas for improvement. If you had a negative experience, we regret that we weren’t able to resolve those issues while you were here. We also encourage any current or former team members with concerns to contact our HR team directly so that matters can be investigated thoroughly and confidentially. We’re proud of the many employees who have grown their careers with us and of the positive, supportive culture we continue to build. While this review does not align with the feedback we regularly receive, we will use it as an opportunity for continued reflection and growth. We wish you all the best in your future endeavors. Stephanie Maharjan Operations Director

D
Dr. Kristen Markwith · 写过 2 条评价 · 已认证 · 体验于 2025-05-11 ·

这里的客户服务非常棒

这里的客户服务非常棒。每个人都竭尽全力确保我们的体验是积极的并解决任何问题。

WellReceived 回复2025-05-23

Thank you for the wonderful feedback, Dr. Markwith! We're thrilled to hear that our team has made a positive impact and is meeting your expectations. We're always here to help!

J
Jeff Weisberger · 写过 1 条评价 · 已认证 · 体验于 2025-04-03 ·

乔蒂花时间确保我们……

乔蒂花时间确保我们的一切设置正确。 很棒的服务。

WellReceived 回复2025-05-23

Jeff, thank you for the great review! We're glad to hear Joty made sure everything was set up properly. We're always here to provide top-notch service!

N
NC · 写过 2 条评价 · 体验于 2025-03-28 ·

哈桑讲得非常详细……

哈桑非常详细和专业。他从始至终都很出色。自从第一次打电话以来,他就提供了很多信息,非常聪明,处理一切都很小心。超越一切!

WellReceived 回复2025-03-30

Thank you so much for taking the time to share your outstanding experience!

C
Chris Jenson · 写过 1 条评价 · 体验于 2025-03-13 ·

与哈桑合作非常愉快

与哈桑合作非常愉快。 我们非常高兴开始使用这个平台,看看它将如何增强我们的业务。

WellReceived 回复2025-03-20

Chris, we’re delighted you had a great sales experience! Our team is always here to provide excellent service.

D
David Flowers · 写过 2 条评价 · 体验于 2025-03-14 ·

哈桑回答了我所有的问题

哈桑回答了我所有的问题。他知道他的事。他系统地引导我完成了入职流程,并清晰简洁地解释了一切。

WellReceived 回复2025-03-20

We appreciate your feedback, David! Providing a great sales experience is our priority, and we're glad we could meet your expectations!

R
Ron L · 写过 2 条评价 · 体验于 2025-03-10 ·

哈桑·卡瓦贾 (Hassan Khawaja) 的工作很愉快……

哈桑·卡瓦贾 (Hassan Khawaja) 很高兴在整个入职过程中与他合作。他把事情说得非常简单,让我感觉到公司非常注重客户服务。 谢谢卡瓦贾先生。

WellReceived 回复2025-03-20

Thank you for your feedback, Ron. We strive to delight our clients and truly appreciate your support!

R
Ryne Laxton · 写过 1 条评价 · 体验于 2025-03-11 ·

与哈桑合作非常愉快,并且做出了……

哈桑的合作非常愉快,并确保我们获得了我们所需的确切服务。他思路清晰、勤奋且耐心,同时帮助我们找到精确的解决方案,使我们的实践更好、更适应客户和员工。 谢谢你!

WellReceived 回复2025-03-20

Thank you, Ryne! We're thrilled you had a great sales experience. Our team is always here to make the process smooth and enjoyable!

K
Kush Desai · 写过 2 条评价 · 已认证 · 体验于 2025-03-05 ·

WellReceived 是医疗和治疗实践领域的有力竞争者

WellReceived 专门从事医疗电话接听,它表明了这一点!在入职期间,他们提出了尖锐的问题并提出了脚本建议,以显示他们对医疗环境需求的了解。从注册到入职再到制作完全定制的脚本,一切都很顺利。我很高兴遇到他们。

WellReceived 回复2025-03-20

Kush, we genuinely appreciate you sharing your onboarding experience!

K
KHarris · 写过 1 条评价 · 已认证 · 体验于 2025-02-18 ·

反应灵敏

我很欣赏及时解决问题的反应和紧迫感。

WellReceived 回复2025-03-20

We appreciate you taking the time to complete a review!

K
Kari Bakke · 写过 1 条评价 · 已认证 · 体验于 2025-02-11 ·

简单又快捷!

与我合作的专家知识渊博,能够完全理解我的要求!一切顺利又简单,我们没有遇到任何问题。

WellReceived 回复2025-03-20

Thanks, Kari! Our goal is to make things as effortless as possible for our clients!

E
Esther Hudson · 写过 1 条评价 · 已认证 · 体验于 2025-01-31 ·

伟大的

WellReceived 反应灵敏且易于使用。他们的接听电话也做得很好。

WellReceived 回复2025-02-02

Esther, thank you for taking the time to share your experience with us!

S
Sarah · 写过 4 条评价 · 体验于 2024-12-23 ·

Subhojit Bhowmick 提供了很棒的……

Subhojit Bhowmick 提供了出色的客户服务

WellReceived 回复2024-12-29

Thank you Sarah! We love getting feedback from our clients!

J
Jonathan Shrewsbury · 写过 1 条评价 · 体验于 2024-12-20 ·

哈桑·K 太棒了!

Hassan K 在我们的整个过程中表现出色,完美地解释了选项和时间表。良好的沟通和对请求的快速周转。

WellReceived 回复2024-12-29

Jonathan, we truly appreciate you taking the time to submit this review!

J
Jenny S · 写过 1 条评价 · 体验于 2024-12-16 ·

Hassan K 很好地解释了……

Hassan K 出色地解释了各种计划,以找到最有效的计划。他非常专业并且立即回复了我。哈桑的客户服务堪称典范。

WellReceived 回复2024-12-29

Jenny, thank you for sharing your excellent experience!

G
Guerda · 写过 3 条评价 · 体验于 2024-11-25 ·

专业服务

WellReceived 非常专业,对任何问题或疑虑都非常敏感。我喜欢这个应用程序,它能够看到和听到呼叫者和 WellReceived 工作人员之间的对话,这使一切都保持透明。我尝试过很多接听服务,它们是迄今为止最好的。

WellReceived 回复2024-12-29

Thank you Guerda for your high praise!

K
Karl Yousef · 写过 1 条评价 · 体验于 2024-11-08 ·

达拉尼达兰非常善于沟通且细心。

达拉尼达兰非常有帮助。我最喜欢的是清晰的沟通。持续的跟进和快速执行任务的能力。我强烈推荐这项服务!

WellReceived 回复2024-11-11

Karl, thank you for taking the time to submit a review! We appreciate your feedback and are honored with your recommendation!

T
Tom Connor · 写过 1 条评价 · 体验于 2024-09-16 ·

立即回复我有关确认...

立即回复我确认更改

WellReceived 回复2024-09-19

We love feedback like this! Thanks for taking the time to share this 5-star review!