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Woodartdeal Furniture

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188 条评价

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关于 Woodartdeal Furniture

数据更新
网站
woodartdeal.com
分类
家居与园艺
所在地
中国
状态
待认证
近 12 个月
102 条评价
差评回复率
32%(42/133 条)
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商家自述

Woodartdeal is an online furniture store focused on wood-centered furniture and home pieces for everyday living. We have served over ten thousand customers to date.Inspired by warm American-style home design and practical craftsmanship, our products are developed with experienced factories and workshops, with attention to material selection, structure, finish, and everyday usability.We are committed to balancing style, function, and accessible value. Through stable production partnerships, rigorous product reviews, and active customer feedback, we continuously work to improve our offerings. Our goal is to provide furniture that is practical, attractive, and suitable for real homes.Good furniture should be supported by clear service, careful packaging, and responsive after-sale support. If you have any questions, feel free to contact us.

以上内容由商家自行提供,未经平台核实。

Woodartdeal Furniture 靠谱吗?

Woodartdeal Furniture (woodartdeal.com)在 OK.one 的综合评分为 2.1 分(满分 5 分),基于本站收录的 188 条用户评价,属于家居与园艺分类,口碑较差。64% 的评价为 1 星,差评比例偏高;商家回复了 32% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。

评价综述

AI 生成

Most reviewers were unhappy with their experience overall. People frequently experienced extremely long delivery delays, with many packages taking several weeks or months to arrive from overseas without clear tracking information. Customers also pointed out that the products often arrived damaged, manufactured with cheap materials, and equipped with incorrect mounting hardware that did not work properly. Some reviewers were happy with their purchases, noting that certain items looked beautiful, arrived meticulously packaged, and fit nicely into their living spaces. Others appreciated the polite customer support team and found the wooden furniture surprisingly easy to assemble once it was finally delivered.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

DO NOT BUY, DEFECTIVE. YOU PAY RETURN SHIPPING

Purchased live edge behind the couch table on September 21st, didn't receive the item until November 13th. This company is based out of China. DO NOT purchase from this website. I can confirm there are visible sand marks on the table top. Additionally the pilot holes where the legs are supposed to be screwed into where drilled too far apart so the crossbar did not fit making the item not VERY wobbly. Seller offered another crossbar but it would take 30 plus days to be shipped and I am not confident the new one would even fit. All communication was done at 1130am CST via email. The company is a scam company. Do not purchase with PayPal because PayPal does not do anything. I am now being forced to pay for SHIPPING to China to return the item, which is $275. So I am out this amount for a defective item. DONT BUY FROM THIS VENDOR. YOU HAVE BEEN WARNED.

Floating shelves.

I ordered floating shelves. Product took over a month to get. Shelves came in looking way darker than website image. One side of shelf unfinished. Mounting holes in shelves were drilled larger than mounting hardware resulting in shelves sagging on the wall. I needed to order new mounting hardware from Amazon to finish the job. Not impressed with this company at all. To be fair, I never gave them a chance to correct the problem.

Listen to the other low rated reviews

Listen to the other low rated reviews. Woodartdeal is a scam company based out of China that is pretending to sell homemade pieces made in the US. Not only does the delivery take long but you will either not receive your purchase or you will receive something that does not match the quality and image of what is advertised on their site. Communicating with them is a pain as any request to return the item will be met with low ball offers of $10 or $20 refunds and a lousy promise to give feedback to their team for the error. Save yourself the headache and use a reputable seller.

These are nothing but Chinese scammers

These are nothing but Chinese scammers. We received our table after waiting over two months. on opening the packaging, we discovered excessive damage and this is not a live edge walnut table. It looks like some sort of composite with a painted on wood grain. This is not a US based company. Beware they will sell you junk and it will take you forever to get your money back the table you receive if you receive anything won’t even look like what they have pictured on their website, save yourself a headache and find somebody else to buy from.

Disappointed- doesn't look natural

I ordered a console table from this company because of the positive reviews on another site and had the dimensions I needed. Took a while to be shipped to me. It is sturdy and the dimensions were correct. Those are the only positives. The wood doesn't look natural and has been painted. There's a very strong odor. Doesn't look like the photos on the website. Disappointed.

5 STAR FAKE REVIEWS. CHINESE SCAMMERS!!!

All the 5 star reviews may say they are verified but they are all fake. Not a signal one is real. The 1 stars reviews however are. The company is China based not US as the site leads you to believe. As stated by the handful of people that actually received something which is rare despite China being the world’s leader in walnuts they received warped slabs of pine. I myself fell for this before digging deeper and discovering. PayPal time to dispute ran out as they delay everything past the point. There is no return process if you do receive something which won’t be what you ordered as nothing is made of solid walnut just a heads up you’ve been warned. Hope you save yourself the headache.

If I could rate this company less than…

If I could rate this company less than one star, I would. We received something completely different than what was pictured (a pair of "bourbon barrell" shelves.) They were pieces of stained wood and clearly not from a bourbon barrell. Nothing at all like what was pictured. The response for a refund or replacement has been pathetic and we get responses like "please accept $10 so I don't get fired... I have a family to feed and can't loose my job". We're still going in circles over a month after contacting the company. Do not buy from this company.

Still waiting

We ordered our table on August 14th; it’s now October 8th. I’ve emailed them several times and they just keep saying it’s on its way. I had gotten a tracking in the first email, but it’s no longer there. I’ve emailed again and they aren’t replying. I’ve asked for a refund.. nothing. UPDATE: on October 13th I got an email my packaged was delivered. As I click on the picture that post in the email, it was not my house. And the address said Norman. I live in Blanchard which is a 30 minute drive from my house. I’ve reached out to fedex and I just keep getting that it’s being looked into. When I try to reach out to Woodard, I get no reply. I believe this company is a scam!! So disappointed!!

I am so happy with this purchase

I am so happy with this purchase! The bar cart arrived quickly and it's even more beautiful in person.

Woodartdeal Furniture 回复2024-10-17

Hello Elsa, Thank you for sharing your feedback with us! We are delighted to hear that you are so happy with your purchase. Ensuring a seamless and efficient shopping experience for our customers is a top priority for us, and we are thrilled that the bar cart arrived promptly and met your expectations. Your satisfaction with the purchase is truly valued. If you have any more feedback to share or if there is anything else we can assist you with, please feel free to reach out. We are grateful for your support and thrilled that the bar cart has brought you joy. Kind regards, Woodart Team

Comfortable and Chic

This side table is so sleek and modern! It's sturdy for being so lightweight and it was a great price too! It would be nice if it had a drawer for a little bit of extra storage.

Woodartdeal Furniture 回复2024-10-17

Hello Elizabeth, It's fantastic to know that you appreciate the sturdiness of the table despite its lightweight build. Ensuring that our products are durable and well-made is important to us, and we are pleased that the table meets your expectations in this regard. Your feedback about the desire for a drawer for extra storage is noted. We appreciate your suggestion as it helps us understand how we can further enhance our products to better meet your needs. Your satisfaction with the side table is truly valued. If you have any more feedback to share or if there is anything else we can assist you with, please feel free to reach out. We are grateful for your support and thrilled that you are enjoying the comfort and style of the side table. Kind regards, Woodart Team

It's been 45 days since we ordered

It's been 45 days since we ordered (August 10th). Customer Service has given us numerous excuses (lies) as to why our items are not here yet, my favorite being "It is coming by sea". We spent close to $800, and they have not provided a refund as promised, and they have now ghosted us and stopped responding all together. DO NOT ORDER FROM THIS COMPANY!!!! THEY ARE CLEARLY A SCAM!!!

Woodartdeal.com is a scam

Placed an order on 8/8/24 for a live edge table. To this day I have no table and no tracking information. Have contacted the company several times keep getting excuses on why potentially there could be delays but no resolution finally had to file a dispute with my credit card company because it is obvious this company is a scam and is not actually sending anything. I would avoid this company like the Black plague. Upon during research online after getting the runaround I found this company is Chinese based and only registered their website within the last few months so it is definitely a scam avoid it all cost. Update: as of 09/28/24 requested a refund over two weeks ago and have had no reply from company.

FALSE ADVERTISEMENT / SCAM

This is not handmade quality furniture. IKEA is better quality. For the price my aunt paid for a dresser ($500) we received a flimsy dresser with two drawers that were broken, and damaged corners from the shipping (from china). They make their website look as if you are receiving high-quality pieces when in reality you are getting flimsy low quality furniture. Now they are going back and forth on the return process even though their website says "easy-returns", trying to compensate a fraction of the cost of the piece. DO NOT BUY FROM HERE!

Very poor quality, a scam

After more than 8 weeks took delivery on very poor quality behind sofa bench for $560 table is badly warped and very poor quality Finish initiated a return they have not followed through with the return and there is no satisfaction guarantee this place is a scam. It comes from asis and is very poor quality.

This is update to previous post

This is update to previous post. Desk finally arrived. To say the least, not at all as advertised. The wood is not walnut but some sort of cheap pine. The finish was rough and uneven. You can see the sander swirls on the desk. There were no assembly instructions given. When I reached out to company they suggested screwing the legs in 5 inches from edge. It stands to reason that this step should have been taken by the manufacturer. Tried to stop payment on credit card, but unfortunately did not accept the dispute. Will try to return, but expect his also will be a futile endeavor. My hope is to prevent others from ordering this company’s garbage

Happy with Purchase

Assembly was a breeze, though there was a slight scratch on the finish. Still love the chair though!

Woodartdeal Furniture 回复2024-09-05

Hi Niamh, Thank you for sharing your feedback with us! We are delighted to hear that the assembly process of our product was hassle-free for you. Ensuring easy assembly is a key focus for us to enhance the overall customer experience. We apologize for the slight scratch on the finish of the chair. Our aim is to provide products of the highest quality, and we regret any inconvenience this may have caused. Your feedback is valuable to us, and we will use it to improve our quality control processes. If there is anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. Thank you for choosing our product, and we hope to continue providing you with excellent service in the future. Best regards, Woodartdeal Team

Don’t order from this company.

Woodartdeal Furniture 回复2024-08-28

Hi Matt, We sincerely apologize for the inconvenience or discomfort that you may have experienced. Ensuring our customers' satisfaction is paramount to us, and we're dedicated to swiftly and efficiently rectify any issues that arise. We have received your feedback via email, and our customer service team has found a solution for you.Your feedback is valuable to us as we continuously strive to improve our services. Should you need further assistance, or have any more concerns, please do not hesitate to contact us. We are always ready to assist. We value your understanding and patience in this situation. Kind regards, Woodartdeal Team

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