Woodartdeal is an online furniture store focused on wood-centered furniture and home pieces for everyday living. We have served over ten thousand customers to date.Inspired by warm American-style home design and practical craftsmanship, our products are developed with experienced factories and workshops, with attention to material selection, structure, finish, and everyday usability.We are committed to balancing style, function, and accessible value. Through stable production partnerships, rigorous product reviews, and active customer feedback, we continuously work to improve our offerings. Our goal is to provide furniture that is practical, attractive, and suitable for real homes.Good furniture should be supported by clear service, careful packaging, and responsive after-sale support. If you have any questions, feel free to contact us.
Written by the business, not verified by us.Woodartdeal Furniture (woodartdeal.com) has a 2.1 out of 5 rating on OK.one, based on 188 user reviews collected here. It is listed under Home & Garden and its reputation is poor. 64% of reviews are 1 star, a relatively high share; The business has replied to 32% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
Most reviewers were unhappy with their experience overall. People frequently experienced extremely long delivery delays, with many packages taking several weeks or months to arrive from overseas without clear tracking information. Customers also pointed out that the products often arrived damaged, manufactured with cheap materials, and equipped with incorrect mounting hardware that did not work properly. Some reviewers were happy with their purchases, noting that certain items looked beautiful, arrived meticulously packaged, and fit nicely into their living spaces. Others appreciated the polite customer support team and found the wooden furniture surprisingly easy to assemble once it was finally delivered.
Auto-generated from all reviews of this business. For reference only.Not only do I love my table, but I was very pleased that there was such good communication regarding delivery and answers to my questions about maintenance to keep my table at its best. I live in a very dry environment and I was worried about cracking. The response to my questions was very fast. The quality of the table is outstanding. I'm a happy customer!
its been about a month since we ordered a shoe rack. never got it. I dont remember the exact date but I gave them some grace. I am going to wait a few more days and start a dispute for missing item. No excuse for the price I paid. Should have better shipping and tracking info
Cheap materials. Flimsy, bare wood. Very disappointed. I do NOT recommend buying from this company.
Wrong color shelf shipped, standing desk arrived damaged. Contacted woodartdeal customer service. Never offered to send the right color shelf, or return / exchange the desk. Instead was offered a 15% discount. When I declined the discount and asked for return / exchange options, never heard from their customer service again. I'm currently disputing this charge with my credit card company.
I would not purchase from this site again. First package lost. Second package came with missing hardware. The hardware that was included was cheap and not usable per our professional installer. When I asked for the missing prior to installation for the missing hardware to be replaced, they need the measurements of the holes because they don't consistently use the same hardware. A total nightmare of an experience.
Beware. Absolute crap of a business. It takes months to get what is ordered. My bookcase arrived with no instructions so they sent me a homemade video of some guy assembling the shelves and explained nothing. Hardware to attach to the wall makes no sense and is probably not correct for affixing to drywall. The shelf doesn’t even line up with the wall correctly because the 2 top pieces are different sizes by 2-3 inches in length. Save your time and money and move on from Wood art deal. What a scam!
Chloe did a great job helping resolve my issue!
DO NOT BUY!!! Company refuses to issue a refund unless I leave a positive review. They sent me someone else’s package when i asked them to cancel and refund my money. Customer service is horrendous!! PayPal wouldn’t help and having to get AmEx involved unfortunately. Cant stress enough that this is one of the worst companies I've ever dealt with.
I ordered a wooden shelf online from Woodartdeal, a company apparently operating out of China but listing an address in Chino, California. I paid for the shelf but never received it. After numerous email exchanges with the company, I was repeatedly promised that my order would arrive. The company provided an order number and a FedEx tracking number, neither of which proved to be valid. Despite these assurances, the merchandise never arrived.
Misleading shipping times on website. It took 2 months to receive the product. The quality is poor and the live edge is not a real live edge but rather a piece of wood (pine possibly) cut to look uneven on one edge. The box arrived severely damaged with one of the brackets missing. I guess it fell out of the large hole in the box. The “oak” finish is yellow, not a natural looking oak finish. It looks cheap. Don’t waste your money
I ordered a nice looking wood table as a surprise for my son's family. But, I was the one who got surprised. A few days after ordering through woodartdeal.com ,I found out that my son had gotten a wood table. Woodartdeal.com quickly refunded the full purchase price after I explained what had happened Thank you woodartdeal
While the final product looks great and met my needs, and Chloe was great in keeping me updated and providing a small refund due to late arrival, the estimated time to ship was WAY OFF, arriving weeks after the first expected dates. Because it comes from China, the updates online are vague and then wrong. The only updates I could get were from emailing Chloe. Again, Chloe was GREAT, but I had to pull the information and the estimates were always rosier than actuality. Don't use this company.
Delivery took a very long time. Item was shipped from overseas after weeks of frustrating waiting without receiving clear shipping information. False advertisement as the item did not match online description. The item was made with extremely cheap materials. Its actually sad. I can't believe I paid for this garbage. I am very unhappy with the product and the service. DO NOT BUY ANYTHING FROM THIS WEBSITE.
I ended up having to cancel my order but the customer service was easy to work with and helped me solve the issue quickly.
My table and bench are beautiful. Everything was very meticulously packaged. Chloe, the customer service person, was quick to respond to my emails, tracked the packages for me, and gave me the 10% discount I had missed seeing when I ordered!
After waiting 6 weeks for my bar and barstools they were not as pictured. The “Live Edge” is not natural. They took a rectangle board and sanded one curve out of it. Looks really bad and the finish looks like pine. The barstool seats are not the color in the picture either. This was a bad purchase. I added this after their reply, which is totally BS. They know exactly what they sent me and there’s no way to fix it. Junk is junk.
Hi， Thank you for your feedback. Regarding the difference between the product and the images you mentioned, we would like to assign a dedicated representative to follow up on your case. To help us locate your order, please send your order number to [email protected], and our dedicated support team will retrieve the relevant information and get in touch with you. Best regards, Woodartdeal Team
I ordered a product from this company in error and reached out to them to cancel even though the transaction had already been processed. I reached out to them by email, explained my circumstances and they were very accepting of my explanation and immediately refunded the amount without delay. Based on my experience, I trust that their customer is exemplary should I have an opportunity to do business with them going forward.
Almost one full month, nothing has arrived. Do NOT order from here unless you are willing to wait one maybe two months. Delivery straight from China. Tracking often has item sitting somewhere for days. When I purchased, tracking said 8-10 days.
Hi， Thank you for your feedback. Regarding the shipping progress of your order, we would like to assign a dedicated representative to follow up and confirm the current status of your package. To help us locate your order, please send your order number to [email protected], and our logistics team will look into it and get in touch with you as soon as possible. Best regards, Woodartdeal Team
We love the size, shape and style of the onegrain bar table. But, there are questions about the quality and customer support is non-existent. When the table arrived, a number of the adjustable feet were damaged. When we contacted customer support, no response. Then over time, the lamination on the surface started to crack and peel off. I sent an email to customer support. No response.
We are SO PLEASED with the wooden shelf we ordered and received from Wood Artdeal. I wish I could include pictures. The shelf if a gorgeous piece of wood that has a gorgeous curve on the front. It's far more beautiful than we could have ever expected. The directions for mounting the shelf were very easy and it went perfectly for us! We now have a gorgeous wooden shelf under our tv outside that now holds our soundbar. I could NOT BE HAPPIER!!!!
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