Dear Customer,
Thank you for your wonderful review! We're glad to know that our Tour Director made your experience memorable. We will pass on your compliments to them.
Best regards,
The Worldstrides Team
Dear Katie.
We're so glad you enjoyed the content and world strides Tour Directo! We appreciate your feedback regarding the meal rotation and the need for air conditioning in hotels. We are always looking for ways to improve our offerings.
Best Regards,
The WorldStrides Team.
Dear Patrick.
We understand your frustration and sincerely regret that the weather conditions and food-related aspects of the program negatively affected your experience. We can confirm that your concerns were escalated, and actions were taken as soon as we were notified to help mitigate the impact. While heat waves and other weather-related conditions are beyond WorldStrides’ control, we recognize that there are always opportunities to improve the measures we take to enhance participant comfort and support. We apologize that these circumstances affected your trip and hope that the assistance provided by our World Assist team helped make your stay more manageable. Your feedback is greatly appreciated and will help us improve the experience for future travelers.
Best Regards,
The WorldStrides Team.
Dear Customer,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our services. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service.
Best regards,
The Worldstrides Team
Dear Austin,
We appreciate your feedback regarding the first day in Paris. We understand that a late return can be tiring, and we are reviewing our itinerary to ensure a more comfortable schedule for future tours. Your comfort is important to us.
Best Regards,
The WorldStrides Team.
Dear Customer,
Thank you for taking the time to share your positive feedback! We are delighted to hear that your journey through New Zealand and Hawaii was so memorable and that our local guides and drivers provided such friendly, knowledgeable service.
Thank you as well for your thoughtful note regarding extra downtime in Hawaii—insights from our travelers are invaluable as we shape future programs. We truly appreciate your support and look forward to hosting you on another trip soon!
Best Regards,
The WorldStrides Team
P
Pedro Leon Leonardo · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
糟糕的经历。
WorldStrides 回复2026-07-22
Dear Pedro,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Customer satisfaction is very important to us, and we regret any frustration or inconvenience you may have encountered.
We would appreciate the opportunity to learn more about your concerns and see how we can assist. Please contact our Customer Service team with your account or trip details at [email protected] so that we can review your experience further.
Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to restore your confidence in WorldStrides.
Best regards,
The WorldStrides Tean.
Dear Ashley,
Thank you for taking the time to share your feedback. We are sorry to hear that aspects of your experience did not meet your expectations.
We understand how important it is for students to have a well-balanced itinerary that is both engaging and educational. While our programs are designed to provide meaningful cultural immersion and align with the group's educational objectives, we regret that the activities and dining options did not offer the variety you were hoping for.
We are pleased to hear that you found the hotels to be clean and comfortable, and we appreciate your candid comments regarding the itinerary and meal experiences. Feedback like yours is valuable and helps us continue improving our programs for future travelers.
Thank you again for sharing your experience. We hope to have the opportunity to provide a more enjoyable and memorable travel experience in the future.
Best regards,
The WorldStrides Team.
J
John Bragg · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
八年级最佳旅行
导游很棒。
WorldStrides 回复2026-07-22
Dear John
We're so glad to hear that our tour director made your experience excellent. We appreciate your kind words!
Best Regards,
The WorldStrides Team.
Dear Customer,
Thank you for bringing this to our attention. We apologize unreservedly for the lack of communication regarding your flight seat request and, above all, for the failure to register your food allergies in your travel details.
Properly documenting traveler allergies and providing responsive customer support are basic standards that we failed to meet in your case. We take this feedback very seriously and are conducting an internal review with our customer service and flight operations teams to address these communication breakdowns and prevent them from happening again.
Best Regards,
The WorldStrides Team
J
JMC · 写过 2 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
女儿实现了她的梦想之旅!
WorldStrides 回复2026-07-23
Dear JMC,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our services. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service.
Best regards,
The Worldstrides Team
S
Stacy Jerrett · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·
★★★★★
一切都井井有条
一切顺利
WorldStrides 回复2026-07-23
Dear Stacy Jerrett,
Thank you for your kind words! We're thrilled to hear that you had an extraordinary experience with our services. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service.
Best regards,
The Worldstrides Team
我和我的同事带着 12 名旅行者参加了前往希腊的 World Strides 之旅。我们度过了一段美好的时光。出发前我们获得了很多有用的信息,在旅途中,我们有一位很棒的导游。行程安排得很好,我们绝对物有所值。我强烈推荐!
WorldStrides 回复2026-07-23
Dear Kaitlyn Sanchez
Thank you for your wonderful review! We're thrilled to hear that you and your coworker had such an amazing time on your trip to Greece with your travelers. It's great to know that the pre-trip information and your tour director made the experience so positive and that you felt the itinerary was well-planned. We appreciate your high recommendation!
Best regards,
The WorldStrideTeams
Hi Cynthia,
Thank you for taking the time to share your feedback. We're glad you had the opportunity to experience Ireland and London, but we're sorry to hear that the amount of travel time impacted your overall enjoyment of the trip.
We understand your concerns regarding the lengthy bus rides, hotel locations, and the time spent commuting between destinations. We also appreciate your comments about the pace of the London portion of the tour and your desire for more time to fully experience the sites you visited.
While we're pleased to hear that your tour guide was knowledgeable, we're sorry to learn that their communication style did not meet your expectations when working with the group.
Your feedback is valuable and will be shared with the appropriate teams for review as we continue evaluating our itineraries and traveler experiences. Thank you for providing such thoughtful comments and for sharing your perspective.
Dear Isabella,
We appreciate you taking the time to share such detailed feedback regarding your recent tour to Italy. We are truly sorry to learn that the experience fell short of your expectations, especially given the importance of this trip for your students.
We are glad to hear that our Tour Director, Elton, was knowledgeable and kind, and that the cooking experiences were a highlight for your students. We also value your positive comments about the beautiful destinations.
We regret that the demanding itinerary, excessive walking in extreme heat, and issues with accommodations impacted the well-being of your students. We understand how crucial proper air conditioning and comfortable resting opportunities are, particularly during summer travel. The concerns you raised about the meal experiences, including the lack of choice and suitability for high school students, are also very important to us.
Your feedback regarding the balance between activities and student comfort is invaluable. We are committed to providing enriching and enjoyable educational travel experiences, and it's clear we missed the mark in several areas on this occasion. We are actively reviewing our tour planning processes, particularly for summer itineraries, to ensure more realistic schedules, appropriate accommodations, and flexible meal options are prioritized. We are dedicated to making necessary improvements to prevent similar issues in the future.
Regards,
The WorldStrides Team
Dear Veronica,
Thank you for taking the time to share your review. We acknowledge your concerns and understand your disappointment. While we may not be able to change the outcome, we’re committed to learning from this experience.
Best regards,
The Worldstrides Team
C
Chelsea Shu · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·
★★★★★
很棒的计划和旅行
很棒的计划和旅行。唯一的建议是让孩子们为蚊虫叮咬做好准备
WorldStrides 回复2026-07-24
Dear Customer,
Thank you for sharing your feedback with us! We are delighted that you had a great plan and overall wonderful travel experience.
Thank you as well for the valuable heads-up regarding mosquito preparation. Helpful tips from our travelers allow us to refine our pre-departure checklists and keep future groups comfortable on the ground. We hope to welcome you on another adventure soon!
Best Regards,
The WorldStrides Team
Dear Pamela Shrader,
We truly appreciate you sharing your detailed feedback about your recent trip to Italy. We're delighted to hear that you enjoyed the wonderful meal at the vineyard and found our guide knowledgeable and the bus driver great. We understand your concerns regarding the extreme heat and the pace of the itinerary, especially with several members of your group becoming ill. We are actively reviewing our tour pacing, particularly during warmer seasons, to ensure the comfort and safety of all our guests. We also acknowledge your feedback about the clarity of our itineraries regarding site visits versus walk-bys, and we are working to make these distinctions clearer for future travelers. Your insights are invaluable as we continuously strive to enhance our travel experiences.
Best regards,
The WorldStrideTeams
S
Saket Dhakad · 写过 1 条评价 · 体验于 2026-07-21 ·
★★★★★
有点慢,但除此之外都很好
WorldStrides 回复2026-07-23
Dear Saket,
We appreciate your feedback and are glad you generally had a good experience. Your comments help us to improve our service.
Best Regards,
The WorldStrides Team.
Dear Donna,
Thank you for your wonderful review! We're glad to know that our Tour Director and Course leaders made your experience memorable. We will pass on your compliments to them.
Best regards,
The Worldstrides Team