WorldStrides

Dear Mary, Thank you for your wonderful review! We're glad to know that our course leaders-tour directors and bus drivers made your experience memorable. We will pass on your compliments to them. We appreciate your gratitude and are pleased to hear that our customer service team met your expectations. We are delighted to hear that you enjoyed the learning opportunity our program offers. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service Best regards, The WorldStrides Team

Dear Richard, Thank you for your wonderful review! We're glad to know that our Tour Director made your experience memorable. We will pass on your compliments to them. Best regards, The Worldstrides Team

Dear Parent, Thank you for sharing your heart and feedback with us. We are sincerely sorry for the hardship, heat discomfort, and anxiety your son faced. Creating safe, positive memories is why we do what we do, and it is painful to hear that your son's experience fell so far short. The safety and well-being of our students is always our highest priority. We are glad all participants made it home safely, but we take all of your concerns, including missing belongings and missed program highlights, extremely seriously. WorldStrides is actively working to locate and return all lost items. To ensure your family's situation is reviewed and addressed by our team, please send your details, including your name, your student's name, a description of any missing items, and which coach the items were last in your possession, to [email protected]. We will relay your information directly to the appropriate management team for follow-up. Best Regards, The WorldStrides Team

Dear German Teacher We appreciate you taking the time to share such detailed feedback about your recent tour. We sincerely regret that several aspects of your experience, particularly regarding communication, initial logistics, and the tour director's proactivity, did not meet your expectations. We understand how frustrating it must have been to have unanswered questions and unfulfilled call appointments, especially as the main chaperone. We are also concerned to hear about the delays on the first day, the rooming mix-ups, and the challenges with your return trip, including the unexpected hotel change. Your insights into the itinerary, such as the limited time at the Louvre and the desire for more activities in Innsbruck or extended stay in the mountains, are invaluable. We are glad to know that the Neuschwanstein area and the Munich city tour, with its engaging guide, were highlights for your group. We are actively reviewing your comments with our teams to identify areas for improvement in our communication protocols, tour director training, and logistical planning to ensure a smoother and more consistent experience for future travelers. Best regards, The WorldStrideTeams

Hi Ariana, Thank you for sharing your feedback. We're glad to hear that you enjoyed the experience and the amazing sights along the way. We also appreciate your comments about the pace of the trip. We understand that when there is so much to see and do, the schedule can sometimes feel rushed. Your feedback is valuable and will be shared with the appropriate teams as we continue to evaluate our itineraries and traveler experiences. Thank you for traveling with WorldStrides and for taking the time to share your thoughts. We're happy to hear that, overall, you had a positive experience.

Dear Customer, We appreciate you sharing your detailed feedback regarding your adults-only trip. We understand your concerns about the planning process and the differences in expectations between adult and teen travelers. We are actively reviewing our processes to ensure all requests are met and that our adult programs consistently deliver the quality experiences our travelers expect. Your insights are invaluable as we work to improve. Best regards, The WorldStrideTeams

Hi Mary Lou, Thank you for taking the time to share your thoughtful feedback and for traveling with WorldStrides on multiple occasions. We truly value your experience and perspective. While we're pleased to hear that you took the opportunity to extend your travels and enjoy additional time in Hawaii, we're sorry to learn that the time spent in Australia and New Zealand felt too limited for such remarkable destinations. We understand your concern that, given the distance traveled, more time in each location may have provided a more fulfilling experience. Educational travel itineraries are designed with a variety of factors in mind, including destination highlights, travel logistics, educational objectives, group goals, and overall trip length. However, we recognize that every traveler's perspective on how much time should be spent in a destination can differ, particularly in locations with so much to see and experience. We appreciate your feedback regarding itinerary planning and destination pacing, and we will share your comments with the appropriate teams for review. Thank you for your candid observations and for helping us evaluate how we can continue improving our travel experiences.

Dear Elizabeht, Thank you for your wonderful review! We're glad to know that our course leaders-tour directors made your experience memorable. We will pass on your compliments to them. Your positive feedback is invaluable to us and encourages us to keep improving. Best regards, The WorldStrides Team

Dear Julianna, We are truly sorry to hear that your experience was negatively impacted by another large group on your tour. We understand how disruptive and frustrating it must have been to deal with crowded hotels and the behavior of others. We are reviewing our tour scheduling to prevent such occurrences in the future. Best regards, The WorldStrides Team

Dear Customer, Thank you for your wonderful review! We're glad to know that our Tour Directors made your experience memorable. We will pass on your compliments to them. Best regards, The Worldstrides Team

Dear Customer, Thank you for your wonderful review! We're glad to know that our Tour Directors made your experience memorable. We will pass on your compliments to them. Best regards, The Worldstrides Team

Dear Customer, Thank you for your wonderful review! We're glad to know that our Tour Directors made your experience memorable. We will pass on your compliments to them. Best regards, The Worldstrides Team

Dear Customer, Thank you for your wonderful review! We're glad to know that our Tour Directors made your experience memorable. We will pass on your compliments to them. Best regards, The Worldstrides Team

Dear Customer, Thank you for your wonderful review! We're glad to know that our Tour Directors made your experience memorable. We will pass on your compliments to them. Best regards, The Worldstrides Team

Dear Customer, Thank you for your positive feedback! We're happy to hear that you had a great experience with our program. Your compliments are a great encouragement to our team. Best regards, The Worldstrides Team

Dear Customer, Thank you for your kind words! We're thrilled to hear that you had a great experience with our services. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best regards, The Worldstrides Team

Dear Customer, Thank you for sharing your feedback. While we are glad that parts of your trip were amazing, we are deeply concerned to hear about the heat exhaustion and falls experienced by members of your group. The safety, well-being, and proper pacing of our travelers are absolute top priorities for us. It is unacceptable that your Tour Director showed a lack of concern for injured travelers or failed to adjust the pace to account for dangerous temperatures. We are sharing your report directly with our Tour Director management and safety operations teams to thoroughly review this staff member’s performance and ensure proper heat-mitigation protocols are strictly enforced on all summer itineraries. Best Regards, The WorldStrides Team

Hi Lillee, Thank you for your 5-star review! We're delighted to hear that one of the highlights of your trip was the opportunity to meet and travel with such wonderful people. The friendships and connections made during travel often become some of the most memorable parts of the experience, and we're so glad your journey provided those meaningful moments. Thank you for traveling with WorldStrides and for taking the time to share your feedback. We hope the memories you made along the way stay with you for years to come!

Dear Customer, Thank you for taking the time to share your positive review. We are delighted that your tour delivered great value, great hotel locations, and exceptional field support from your knowledgeable Tour Director and driver. We are especially glad our assist team responded quickly during the tropical storm reroute to keep your group safe and informed. Your feedback means a lot to us, and we hope to welcome you on another program in the future! Best Regards, The WorldStrides Team

Dear Customer, Thank you for taking the time to post your review. We appreciate your positive note on the incredible sites you visited, but we sincerely regret that the flight routing and itinerary structure created unnecessary stress during your trip. We fully acknowledge your frustration regarding flight logistics when pairing groups, as well as the importance of clear, structured guidance during downtime. Meeting points should feel convenient and well-supported, not confusing. Please rest assured that your comments regarding transit times and navigation during free time are being actively reviewed by our operations and program development teams to improve how we coordinate flights and guide groups on site. Thank you again for your candid feedback, as it helps us raise the standard for future travelers. Best Regards, The WorldStrides Team