Thank you for the amazing review, Tammy! We take great pride in our customer service, including our lightning-fast live chat response time of under 30 seconds, with friendly agents always ready to help in any way they can.
Y
YOUJIN LEE · 写过 1 条评价 · 已认证 · 体验于 2025-07-21 ·
★★★★★
伊利亚的优质服务
今天,我从一位名叫 Ilia 的工作人员那里得到了令人难以置信的高质量服务。我的网站有很多恶意软件,以及多个插件冲突和各种其他问题。在两个多小时的时间里,伊利亚解决了每一个问题,并亲切地回答了我所有的问题,没有一丝沮丧。
WPX 的顶级支持给我留下了深刻的印象,并强烈推荐给任何认为 WordPress 具有挑战性的网站所有者。这只是我重返 WPX 网络业务的第一个月,但知道如果出现任何问题,我们都会提供坚实的支持,让我真正安心。
WPX 回复2025-07-28
Thank you for the epic review, Lee! Ilia is one of our standout legends — always ready to roll up his sleeves and work his magic, no matter how tricky the challenge. Also huge thanks for the recommendation you've got the WPX crew in your corner anytime. 💪⚡
Hi Mark,
We’d like to clarify the situation for the benefit of others reading this review.
Your service with WPX was terminated due to repeated and severe breaches of our Terms of Service, specifically regarding abusive behavior towards our staff. Before taking this step, we reached out and asked you to maintain a respectful and civil tone, making it clear that we were happy to assist with your issues.
When the abusive language and threats continued, we issued a full refund of your most recent invoice, even though there were only 5 days remaining on your current plan, and informed you that your websites would need to be migrated away within 24 hours.
Despite the 24-hour deadline (set for the 24th of this month), we extended access for an additional 3 days, until the 28th, to give you more time to move all your websites and mailboxes. During that time, we provided you with full backups of your websites and mailboxes.
Unfortunately, the abusive behavior did not stop during this period. You referred to our team with derogatory terms, including “clown,” “baby who sleeps with warm milk,” and “piece of trash,” among others. You also demanded the personal addresses of staff members, which we cannot and will not provide under any circumstances.
We stand by our team and our values. We are committed to transparency and are happy to provide screenshots of all communications via chat and email, should anyone wish to review the facts for themselves.
Two years and going strong—love hearing that Katie! We’re all about speed, reliability, and support that’s got your back. Thanks for trusting our team to keep your site running smoothly!
N
Nathan Gordon · 写过 1 条评价 · 体验于 2025-07-13 ·
★★★★★
我已经使用 WPX 7 年了
我已经使用 WPX 7 年了,它的支持是无与伦比的。感谢伊万今天帮助我。
WPX 回复2025-07-14
Unparalleled—now that’s a motto we can get behind! Thanks for being with us, Nathan. Stay awesome!
It’s awesome to hear you've had such a solid experience with our support team! We’re all about making things easy, fast, and stress-free. Thanks for being part of the WPX family!
T
Tom Johnson · 写过 10 条评价 · 体验于 2025-06-27 ·
★★★★★
他们在……中拥有最好的支持。
他们拥有业内最好的支持。他们总是快速而专业。
WPX 回复2025-07-14
Thanks for the fantastic review, Tom! High standards are what we’re all about.
B
Bryon · 写过 7 条评价 · 体验于 2025-06-10 ·
★★★★★
最好的服务——差得远
WPX 团队已经非常优秀了。他们提供的服务水平远远超出了他们的水平,与其他供应商(任何行业)相比,这确实令人大开眼界。到目前为止,我们已经成为客户大约一年了,无法想象做出改变。这就像随时待命的 IT 顾问一样。为什么要切换?如果您不使用 WPX,您应该再次阅读此评论。
WPX 回复2025-06-16
We love what you wrote so much that we even red it again and again! Thank you for the awesome review Bryon! Stay awesome!
Thank you for the review Matt! Our goal will always be to provide the best support and service for everyone! And thank you Velislav for being the one this time to assist! Stay awesome!
Okay… this just made our whole day Paul (and honestly, maybe our whole year)!
Since 2018?! We’re so grateful you’ve stuck with us all these years.
We’re so happy our support team’s been there for you — fast, friendly, and always ready, no matter the hour. Spotting and fixing things before they cause a fuss? Just part of the WPX magic.
And yes — https://everydogmatters.org/ . 🐶 We are a huge part of the foundation and that’s a huge part of our heart. Every site hosted with us helps support rescue pups in need. As fellow dog lovers, it means the world that this matters to you too. We’re not just about fast hosting — we’re about doing good, together. 💜🐾
Thank you for being such an incredible part of the WPX family — we’re lucky to have you! 🚀
K
Keith · 写过 1 条评价 · 体验于 2025-06-01 ·
★★★★★
干得好约阿娜
Yoana 帮助解决了我网站上的一个问题。他们过去也曾多次提供帮助。 我强烈推荐?
WPX 回复2025-06-16
Yoana for the win — once again! 🙌
We love hearing that she’s been a reliable helping hand time after time. Thanks so much for the recommendation — it truly means the world to us 💜
Always here when you need us Keith — just a chat away!
t
tariq saleem · 写过 38 条评价 · 体验于 2025-05-26 ·
★★★★★
哇这些人就是生意
哇,这些人就是生意。我不得不请求大量的支持,他们几乎在请求离开我的电脑之前就已经回复了!
WPX 回复2025-06-16
Haha, we like to think of it as support with superpowers — answering your questions before you even finish typing 😄 Thank you for the great review and stay awesome!
This is what it’s all about! 🙌
We totally get that not everyone’s a tech wizard — that’s exactly why our team is here, ready to help every step of the way. So glad we could get everything sorted and set you up for success with your website team!
Nearly 5 years with us? That means the world. Thank YOU for being part of WPX — we’ve always got your back 💪💜
Thank you for the great review Ann! Big shoutout to Ivan for getting your new site up and running smoothly — and for going the extra mile with helpful guidance 💡
A
Al Wadleigh · 写过 4 条评价 · 体验于 2025-05-15 ·
★★★★★
W3 总缓存问题
我在使用 W3 Total Cache 插件时遇到了一个大问题。伊万很快就解决了这个问题。我很感动也很感激。
WPX 回复2025-06-16
We’re so glad he could jump in and get things sorted fast Al. Thanks a ton for your kind words — we’re seriously grateful for awesome clients like you
Wow — 10 years with us Michael?! That’s legendary status right there! 🎉
From everyone here — THANK YOU for being part of the WPX family.
Huge kudos to Nikola for being one step ahead and delivering that trademark WPX support magic! Here’s to another decade of blazing-fast help, five-star service, and high fives all around!⭐