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Wuffes

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201 条评价

4.0201 条评价
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关于 Wuffes

数据更新
网站
wuffes.com
分类
动物与宠物
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
95%(41/43 条)
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商家自述

We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.

以上内容由商家自行提供,未经平台核实。

Wuffes靠谱吗?

Wuffes(wuffes.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 201 条用户评价,属于动物与宠物分类,口碑良好。71% 的评价为 4 星及以上,16% 为 1 星;商家回复了 95% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-09-07。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the effective joint supplements for significantly improving their senior dogs' mobility, energy levels, and daily happiness. People also highlight the exceptional customer service and welcoming staff who readily assist with questions and provide kind support. Some people were dissatisfied with automatic subscription renewals, noting unexpected charges and rigid return policies that made obtaining refunds difficult. Consumers additionally mentioned that a few animals completely refused to eat the supplements or experienced mild digestive upset during the first days. Others also pointed out instances where the products failed to produce noticeable improvements for their pets' conditions.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Responsive and excellent service

When you find a company that has responsive and excellent customer service and support, and stands behind their products, they deserve a 5 rating. The product I experienced is their allergy product, but based on my experience, I would not hesitate to try other products of theirs.

Wuffes 回复2026-08-30

That is absolutely wonderful to hear! We are so thrilled Abel is moving freely again, running and jumping without holding back. Seeing him full of energy and confidence once more brings us so much joy. Thank you for sharing this amazing update and for trusting Wuffes to help him feel his best! Veronica at Wuffes

Extremely disappointed

Extremely disappointed with this companies customer service. My dog will not eat their supplements and when I let them know I would not like to receive more they didn't care, sent them anyway, refused to refund me even though I now have 3 full unopened containers that are now just going to waste. They literally forced me to buy them, this tells me they cannot get customers who want their product or at least not enough of them. Terrible company model, especially for such an expensive product that we saw no difference with. The product might be good but the people they have in their customer service department ruin the experience and I want to make sure people know what they are getting into.

Wuffes 回复2026-08-30

We are truly and deeply sorry for this disappointing experience and for the frustration and waste this has caused you. It is never our wish to leave a customer feeling unheard or sent product they did not want, and we sincerely apologize that your communication was not properly honored and that the support you received fell so far short of what you deserved. Please email us directly at [email protected] with your order details and the full experience you shared here. We want to personally review your account, acknowledge your request to pause shipments, and make this right for you. We take your feedback very seriously and are working to ensure our service matches the trust placed in us. Veronica at Wuffes

She’s moving again!!!

My female husky could not get up without help. She’s a bit overweight, so that made things more difficult for her. 2-3 weeks into taking Wuffes, she began moving around freely, without help. She is now back to her old self and moving around freely. Thank you for a product that lives up to its promises.

Wuffes 回复2026-08-30

This is exactly the kind of result we love to see! We are so glad your sweet husky is now able to rise and move about freely all on her own, just like her old self again. Thank you for trusting Wuffes and for confirming that our product truly delivers on what we promise — your kind words mean everything to us. Veronica at Wuffes

Not recommended

I bought these chews for my Yorkie from Chewy. Worst mistake. They need not work. My dog has had diarrhea for days. They were suppose to help with his gut problem, but made it so much worse. Would NOT recommend them to no one

Wuffes 回复2026-08-30

We are so terribly sorry these chews upset your Yorkie’s stomach and made his condition worse instead of helping him. This is absolutely not the outcome we ever want to see, and we deeply regret the distress and discomfort this has caused your sweet boy. Every dog is unique and may react differently to new supplements, and we are truly sorry yours was such a difficult experience. Please reach out to us directly at [email protected] with your order details and everything you shared here. We want to make this right for you and ensure you are fully supported. We appreciate you sharing your experience, and we will take your feedback very seriously. Veronica at Wuffes

优质产品

Jake passed away a couple of months ago.I originally bought this for him, but I also have another Australian Shepherd and I’ve started her on it. She is 10. I don’t know if it has made much of a difference yet, but I will keep her on it a bit longer. The ingredients are good so it has to help. This being made in the USA and being 3rd party tested helped my decision to continue with this product.

Wuffes 回复2026-08-30

We are so deeply sorry for the loss of your beloved Jake. It is a beautiful tribute to him that you are now caring for your other Australian Shepherd with the same product, and we are honored to be part of her journey as well. Thank you for trusting our ingredients, our standards, and our commitment to quality as she continues her daily routine. We hope over time you will see the benefits you are hoping for, and we are here to support you as long as you choose to stay with us. Veronica at Wuffes

I’ve been giving these to Charlie for…

I’ve been giving these to Charlie for about a week now, twice a day, and so far I haven’t noticed a significant difference yet. I’ve been patient because I know it may take some time to see results. I’ve read the other reviews and I’m hopeful they will help him. Charlie is only 2 years and 8 months old, so I’m hoping that with continued use I’ll start to see an improvement. So far, I’m giving them a chance and will continue to see how he does.

Wuffes 回复2026-08-25

Maria, sweet Charlie at just 2 years and 8 months, you are being such a proactive and patient dog mom! Just keep going, it can take anywhere from 30 to 90 days to really kick in and you are still early in the journey. We are rooting so hard for Charlie and we hope you start seeing those beautiful changes very soon. Please keep us posted!

Excellent Products

Wuffes has been a part of my dogs' lives for a couple years now. Their joint health has been phenomenal and the itchy paws are starting to improve. I'd recommend these supplements to any dog owner who loves their dog!

Wuffes 回复2026-08-25

Cody, a couple of years in and phenomenal joint health with the itchy paws starting to improve too, that is everything! Thank you so much for trusting Wuffes with your babies for so long and for recommending us to other dog parents. That means the world to us.

The hip and joint supplement is helping…

The hip and joint supplement is helping my senior dog with her hip problems. Nothing else that I've tried helped.

Wuffes 回复2026-08-25

Zoe, after trying everything else and finally finding something that works for your senior girl's hips, that means everything to us! Thank you so much for trusting Wuffes and for sharing this. Please give your girl all the love from us.

I clicked on their ad while playing a…

I clicked on their ad while playing a game. I decided to try it for my 10 year old pit. I paid a little over $26 for a container to see if it worked. I did not sign up for a subscription but someway they charged me for a subscription for $55. They did cancel the current shipment but don’t have my refund. Even if this product helped, which it didn’t, I would never buy it again.

Wuffes 回复2026-08-25

We are truly sorry for this experience and we completely understand your frustration. Being charged for a subscription you never signed up for is absolutely not okay and we sincerely apologize. We want to make sure your refund is processed as quickly as possible. Please reach out to us at [email protected] with your order details and we will personally make sure this gets resolved for you right away. You deserve so much better than this.

It's my dogs that dislike them and I…

It's my dogs that dislike them and I now have 4 unopened containers. Pleas cancel any future deliveries.

Wuffes 回复2026-08-23

We are sorry to hear your dogs do not like the chews and that you have unopened containers. We will make sure your future deliveries are cancelled right away. Please email us at [email protected] with your order details so we can assist you further. Veronica at Wuffes

I placed an order in early August and…

I placed an order in early August and haven't received anything. This is the second time I've had issues. The first time did finally arrive. I have figured out the issue. The delivery picture shown had the items sitting in front of my door. We may have been out that day. I believe someone took it. The driver could have hid it behind the brick column. How else can we resolve this?

Wuffes 回复2026-08-23

We are truly sorry this is the second time you have had delivery issues with us. We understand how frustrating and disappointing it is to wait for an order that never arrives, especially after already facing this problem once before. Please email us at [email protected] with your order number and the email address used to place your early August order so we can look into what happened, locate your package or arrange a replacement, and make sure this does not happen again going forward. Veronica at Wuffes

Too many sent too often

Too many sent too often! My pup takes 2 a day and i have almost 3 in the cupboard. I feel its a money thing to just keep firing them out. If I had time to figure out how to cancel I would!!!

Wuffes 回复2026-08-23

We are so sorry the shipments are arriving too frequently and leaving you with extra product on hand. It is never our intention to overwhelm you or send more than you need. Please email us at [email protected] and we will cancel your subscription immediately, adjust your shipping schedule to match how quickly you use the chews, and help with any remaining supply so you never receive more than you can use. Veronica at Wuffes

I canceled the subscription

I canceled the subscription because my dog is on a low sodium diet for her heart. My vet did not recommend this product. The real problem is that I cancelled before the shipment date but was charged anyway and sent the product.Customer service basically said.” Oh well it’s shipped”. Terrible way to solve the problem. I do t recommend the subscription route.

Wuffes 回复2026-08-23

We are deeply sorry this happened to you, especially after you took the care to cancel in advance and follow your vet's guidance for your dog's health. It was our mistake to ship and charge you after you cancelled, and we understand why you feel let down by the response you received. Please email us at [email protected] with your order details so we can personally review your cancellation request, reverse the charge, and guide you on how to return or donate the product at no cost to you. We want to make this right. Veronica at Wuffes

We've finished the double dose

We've finished the double dose and sorry to say, Trigger hasn't seen much improvement. He's 9 and is still playful, but after chasing a ball 3 or 4 times,he still has quite a limp. We were hoping for more improvement,

Wuffes 回复2026-08-23

We truly appreciate you giving our product a full try through the recommended loading phase, and we are sincerely sorry we have not seen the improvement you hoped for Trigger. Every dog responds differently, and while we wish the results had been better for him, we respect your experience completely. Please email us at [email protected] with your order details so we can assist you under our satisfaction guarantee and discuss how we can help make this right for you. Veronica at Wuffes

Deceptive Sales Technique not appreciated

After checking out Wuffes will indicate to you that a double dose may be needed to see results and offer to sell you a second tub at a discount. This is highly deceptive marketing IMO. They should be offering a most effective dose up front, not trying to sell you on more product as soon as you hit checkout.

Wuffes 回复2026-08-19

Mike, thank you for sharing this feedback and we completely understand why that felt frustrating and misleading. You are absolutely right that the dosing information should be clear and upfront before checkout rather than presented as an upsell after the fact. This is genuinely valuable feedback and we will make sure it gets to the right team. We never want any customer to feel like they are being pushed into spending more than they expected. Please reach out to us at [email protected] if there is anything we can do to make your experience better.

Awesome product!!!!!!

Awesome product!!!!!!! My 12 yr old shelter dog (Aussie) would have been gone at least 2 yrs ago.. wuffes gave him back his quality of life!

Wuffes 回复2026-08-18

Source: Basic Invitation Lee, your 12 year old shelter Aussie still here and thriving at least 2 years longer because of Wuffes, that is one of the most beautiful things we have ever read. You gave him a second chance at life and Wuffes got to be part of keeping him here with you. We are so incredibly grateful for your trust.

We are extremely pleased with the…

We are extremely pleased with the product. It’s helped our dog immensely along with helping the hips and her joints. It’s also made her calm no anxiety whatsoever thank you to you and your team.

Wuffes 回复2026-08-16

That is such wonderful news! We are so glad the product is helping your dog feel more comfortable in her hips and joints, and also bringing her such calm and peace of mind. Seeing her free from discomfort and anxiety is the greatest reward we could ask for. Thank you so much for sharing this beautiful update and for trusting us with her care. Veronica at Wuffes

I placed an order for hip & joint and I…

I placed an order for hip & joint and I haven't heard a word. I sure would like to know when it's shipped. I only have 1 left.

Wuffes 回复2026-08-16

We are so sorry you haven't heard anything yet and are down to your last chew — we understand how important it is to keep your dog supplied without interruption. Please email us right away at [email protected] with your name, order number, and the email address used to place the order. We will check the status immediately, confirm when it shipped or if anything is delayed, and make sure you get tracking information so you know exactly when to expect it. We are here to help and will get this sorted for you quickly. Veronica at Wuffes

Well Wuffes

Well Wuffes; my big-ol Lab,Koco (9yrs old) who's stomach was hanging low. " not anymore! " it is very tight. Her rear legs are still weak, but her steps are a lot better.

Wuffes 回复2026-08-16

Robert, Koco's tummy tightening up and her steps already improving, that is such an encouraging update 💚 We are so rooting for her back legs to keep getting stronger too. Thank you for sharing her progress and please keep us posted, we are genuinely invested in Koco's journey!

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