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Wuffes

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201 条评价

4.0201 条评价
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关于 Wuffes

数据更新
网站
wuffes.com
分类
动物与宠物
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
95%(41/43 条)
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商家自述

We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.

以上内容由商家自行提供,未经平台核实。

Wuffes靠谱吗?

Wuffes(wuffes.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 201 条用户评价,属于动物与宠物分类,口碑良好。71% 的评价为 4 星及以上,16% 为 1 星;商家回复了 95% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-09-07。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the effective joint supplements for significantly improving their senior dogs' mobility, energy levels, and daily happiness. People also highlight the exceptional customer service and welcoming staff who readily assist with questions and provide kind support. Some people were dissatisfied with automatic subscription renewals, noting unexpected charges and rigid return policies that made obtaining refunds difficult. Consumers additionally mentioned that a few animals completely refused to eat the supplements or experienced mild digestive upset during the first days. Others also pointed out instances where the products failed to produce noticeable improvements for their pets' conditions.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

优质的产品,优质的客户服务

通过订阅获得了一个月的供应量。我意识到我很早就用完了,当时他已经 5 天没有在等待订阅的到来了。我联系了 Wuffes,他们立即回复并提出纠正问题。我可以告诉你的一件事是他们绝对有效!在服用这些之前,他总是不愿意走下甲板楼梯,并且他已经停止使用他的高架床,因为他无法登上它。到第一个月月底,他毫不费力地做这些事情,我没有意识到它有多有效,直到我用完,他又开始挣扎。

Wuffes 回复2026-07-27

Tracy, this review just gave us chills 💚 You didn't even realize how well it was working until he stopped getting it and started struggling again, that is honestly the most powerful proof there is. We are so glad our team was able to step in quickly and make things right for you. Give your boy all the love from us, he is clearly thriving and we are so grateful you trusted Wuffes with his journey.

还没有看到任何改善...

目前还没有看到瘙痒有任何改善。才过去一周左右,我仍然抱有希望!

Wuffes 回复2026-07-27

Karen, just one week in is still very early! The allergy chews can take 30 to 90 days to really kick in so just keep going. We are rooting for your pup and we are always here if you need any support!

我取消了订阅

我取消了订阅,但即使我的狗去世后,您仍然向我发送产品。 你觉得我感觉如何?

Wuffes 回复2026-07-24

We are deeply sorry for your loss, and we are heartbroken that this added more pain at such a difficult time. It was clearly our mistake — your cancellation should have been processed immediately, and we never should have sent another shipment after your dog passed away. This was completely wrong and we truly apologize. Please email us at [email protected] so we can make this fully right for you right away. We will refund the charge immediately, and you do not even need to return the package if you do not wish to.

必备品

这些补充剂有效。他们就是这么做的。我们有一只 14 岁雌性 AKC 认证杏色可卡犬:20 磅。她早上几乎无法动弹,也无法自己站立。我们做了研究并来到了Wuffes。我们看到她的活动能力、精力水平和整体幸福水平有了令人难以置信的改善。甚至邻居也注意到了差异。自从我们成为 Wuffes 用户以来,我们已经向两位新客户推荐了 Wuffes,因为我们非常喜欢它。如果没有这些补充剂,我们的小狗就无法过上高质量的老年生活。谢谢

Wuffes 回复2026-07-23

Judith, from barely being able to move in the mornings to neighbors noticing the difference, that is just the most incredible transformation 💚 A 14 year old cockapoo living her best quality senior life and you are already sending new families our way, that means the absolute world to us. Please give your precious girl all the love from our whole team.

到目前为止,抗过敏咀嚼片正在发挥作用……

到目前为止,抗过敏咀嚼片正在发挥作用,我的两只狗正在服用的益生菌似乎也对它们有帮助。

Wuffes 回复2026-07-23

Beth, two dogs both responding well to the Allergy chews and Probiotics, that is the best kind of update 💚 We are so happy both your babies are feeling better! Please keep us posted on their progress and thank you so much for trusting Wuffes with both of them.

主动与被动

在我决定把我现在 7 岁的雌性比利时马雷诺犬放进去之前,我读了很多关于你们产品的信息。她是一名救援人员,我决定采取积极主动的态度,而不是被动反应,并在她 7 岁之前开始让她参加 Wuffes。Stellaluna 的速度和敏捷程度令人难以置信,我希望看到她尽可能长时间地保持这种状态! 她真是太棒了!感谢这么棒的产品!

Wuffes 回复2026-07-21

Donna, sweet Stellaluna 💚 A Belgian Malinois rescue who is fast, agile and absolutely incredible to watch, she sounds like the most magnificent girl. And the fact that you chose to be proactive rather than waiting for problems to show up is honestly the smartest and most loving thing you could do for her. Thank you so much for trusting Wuffes with her journey, we are so honored to be part of keeping her at her best for as long as possible!

我的狗不会吃这些

我的狗不会吃这些。她不喜欢这个味道。我已经想尽一切办法让她接受它们。当我联系客服询问 90 天保修时,我被告知只有连续 90 天尝试过才有保修,而且如果你的狗不喜欢这个味道,它不包括费用。废话!!!!这不是一个保证。我怎么知道我的狗是否喜欢这个味道?当我花费 56.xx 美元时,我收到了 16.xx 美元的退款。这应该如何让我感觉好一些?您应该支持您的产品并退还美元。我什至愿意退回未使用/未开封的产品,但被告知一旦产品被打开/拆封,您就不能接受产品。罐子是密封的,为什么不接受退回的产品呢?我假设(也许是我的错)您知道有些狗不喜欢您产品的味道,因此 90 天保修不涵盖这一点。再说一遍,完全是胡说八道!!!!做得更好。你说你是一家美国公司,所以就照做吧。照顾您的客户并退款 90 天“保证”。或者,根本不称其为“保证”。只要销售产品即可,不要再告诉人们有 90 天的保证。我希望这能传达给公司里合适的人,并且你能做出正确的决定。我什至会满意地退款 2 个完整罐子(同样,我会将未开封的容器退还给您)。如果这个问题没有得到解决,我打算在社交媒体上对该产品进行负面评论。向我提供微薄的退款并不是答案。做得更好!

Wuffes 回复2026-07-21

We are truly sorry for this experience and we completely understand your frustration 💚 You are absolutely right that the guarantee terms should have been communicated clearly upfront and that did not happen here. That is on us and we sincerely apologize. The fact that your dog simply does not like the taste is not something you could have known before trying and you should not be penalized for that. Please reach out to us directly at [email protected] and reference this review and we will personally make sure this gets resolved properly for you. You deserve better than what you received and we want to make it right.

交货总是准时

交货总是准时。顺序永远是对的

Wuffes 回复2026-07-21

Bonnie, thank you so much for sharing this 💚 Consistent on time deliveries and correct orders every time is exactly the experience we want for every single customer. We truly appreciate your loyalty and your trust in us. Please give your pup all the love from our team!

我在亚马逊上订购了他们的产品......

我在亚马逊上订购了他们的产品,但亚马逊发送了错误尺寸的产品。无法联系亚马逊。 我拨打了他们的官方 CS 号码,他们立即给我寄了一个替代品。很棒的服务。谢谢 。

Wuffes 回复2026-07-20

Richard, thank you so much for sharing this! We know how frustrating it is when things go wrong on the shipping side and we are so glad our team was able to step in and make it right for you immediately 💚 That is exactly the experience every customer deserves. We hope your pup is loving the chews!

我14岁的边境牧羊犬奇迹!

我家14岁的边境牧羊犬Chance,两年前被卡车撞了,双髋骨折。康复后,他的后腿无力,所以我决定不再带他跑步了。 然后我们得到了 Wuffes,几周后我发现他变得更强壮了!渐渐地,他又成为了我的跑步伙伴!谢谢你,沃夫斯!

Wuffes 回复2026-07-20

Judy, sweet Chance 💚 Hit by a truck, broken legs, weak hind legs and now back to being your running partner at 14 years old. That is one of the most incredible comeback stories we have ever heard and we are so incredibly honored to have been part of his journey. Thank you so much for trusting Wuffes and for sharing this, it truly means everything to us. Give Chance all the love from our whole team!

自动运送不准确且缓慢

自动驾驶不准确且缓慢。我的狗已经四天没有咀嚼物了。包裹已经五天没有动了,网站上只写着“24 小时后回来查看”。确保您至少在用完前两周设置自动发货日期 - 在我当前的订单消失之前,我从未收到过替换品。

Wuffes 回复2026-07-16

Liz, we are so sorry your pup has been without their chews for four days, that is absolutely not okay and we completely understand your frustration 💚 You should never have to worry about running out and the lack of tracking updates makes it even more stressful. Please reach out to us at [email protected] right away with your order details and we will look into this personally and get it resolved for you as quickly as possible. Your feedback on the autoship timing is also really valuable and we will make sure it gets to the right team.

米洛回来了!

我想花点时间与 WUFFES 分享一次积极的经历。我知道许多电子邮件可能会关注投诉或产品问题,但我写信是为了感谢您创造了如此出色的髋关节补充剂。 我 16 岁的狗米洛(Milo)开始走路变得僵硬,我们担心随着年龄的增长,他将不得不忍受越来越不舒服的生活。在网上查看了许多不同的选项后,我发现了 WUFFES,我很感激我这么做了。它确实改变了 Milo 的游戏规则。 自从开始使用髋部和关节咀嚼物以来,Milo 的活动更加舒适,并且精力明显增加。老实说,我和丈夫感觉我们有了一只新狗。谢谢你,谢谢你,谢谢你创造了一款产品,为我们老人的生活质量带来了如此有意义的改变。

Wuffes 回复2026-07-14

Milo is back and we are absolutely over the moon reading this 💚 A 16 year old boy moving more comfortably and full of energy again, feeling like a new dog to you and your husband, that is everything we work for every single day. Thank you so much for taking the time to share his story, it truly means the world to us. Please give our sweet old man Milo all the love from our entire team!

强烈推荐

强烈推荐!我 13 岁的多西一瘸一拐,在吃了三个月的华夫饼后,她又和年轻的狗一起跑到外面去了。

Wuffes 回复2026-07-13

A 13 year old doxie back to running outside and keeping up with the younger dogs after three months, that is just the most beautiful thing 💚 Thank you so much for trusting Wuffes and for taking the time to share her story, it truly means everything to us. Please give your girl all the love from our whole team!

我们的金毛猎犬已经 11 又 1/2 了……

我们的金毛猎犬已经 11 又 1/2 岁了,速度真的很慢。 两个月前我们开始使用 Wuffies。 进步是惊人的。 他像一只年轻得多的狗一样奔跑和玩耍。 他的感官甚至得到了改善。 非常感谢您提供了如此出色的产品。

Wuffes 回复2026-07-11

That warms our hearts to hear! It’s wonderful to see your 11½-year-old Golden running and playing like he’s years younger—those are the moments we make Wuffes for. We’re so glad it’s helped him feel more active and alert too. Thank you so much for trusting us and sharing such great news!

世界上最糟糕的公司交易...

世界上最难对付的公司!试图取消,他们说我没有帐户。那你为什么要从我的银行账户里取钱?最后,经过太多的工作,我的订阅被取消了。今天早上醒来,Wuffes 收到了一笔费用。 他们是骗子,省点钱吧

Wuffes 回复2026-07-10

We are truly sorry for the frustration and trouble you have experienced. This is absolutely not how we operate or want to be seen. If charges are still appearing after cancellation, it means there was an error in our system processing your request properly. Please email us right away at [email protected] with your order details and payment information. We will locate your account immediately, reverse any unauthorized charges, and make sure no further payments go through. We take this very seriously and will fix it for you at once. Veronica at Wuffes

到目前为止,一切都很好

到目前为止一切顺利,狗表现得很好,没有副作用,但我每天早上都给它们补充维生素,这只是添加了另一种药片! 哈哈

Wuffes 回复2026-07-10

Great to hear everything is going well! We are so glad your dogs are doing great and having no side effects at all. We know it can feel like adding another item to the daily routine, but it is so worth it to help keep them comfortable and active. Thank you for sharing your update with us. Veronica at Wuffes

客户服务是一流的!

客户服务是一流的! 尚无法评论产品,因为我的小狗只服用补充剂一周

Wuffes 回复2026-07-11

Thank you so much for the kind words about our team! We appreciate you taking the time to share your experience. One week is still early, but many pups start showing small signs of feeling better right around this time—we’re hopeful you’ll notice great progress soon! Feel free to reach out anytime with updates or questions. We’re right here to help!

优质产品

优质的产品。价格昂贵,但对于我患有肘部发育不良的狗来说非常需要

Wuffes 回复2026-07-10

Thank you so much for your feedback. We understand that it is an investment, but we are glad you find it a superior product and that it is helping your dog manage elbow dysplasia. We carefully formulate every ingredient to support joint health, comfort, and mobility so they can stay active and happy. Thank you for trusting us with your dog’s care. Veronica at Wuffes

计划进行自动订阅

计划进行自动订阅。即使您下了 1 次订单。

Wuffes 回复2026-07-10

We appreciate you sharing this feedback. We want to make it clear that while some promotional offers do include an automatic subscription option, we always aim to state this clearly during checkout. If you selected a one-time purchase and were still enrolled in a subscription by mistake, we sincerely apologize for that confusion. You can easily manage or cancel your subscription at any time through your account, or simply email us at [email protected] and we will take care of it right away. Thank you for bringing this to our attention so we can make our process even clearer for everyone. Veronica at Wuffes

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