123Greetings.Com

Dear Jan, Thank you for your wonderful review – we truly appreciate it! We're delighted to hear that you enjoy personalizing your cards, especially the option to create your own and add photos. It's always great to know that our staff have been helpful and polite in assisting you. Thank you for loving 123 Greetings Cards. We look forward to serving you for many more occasions! Warmest regards, 123greetings Customer Support Team

Dear Allan, Thank you for your kind review – we truly appreciate it. We're glad to hear that you had an excellent experience with us. We look forward to serving you again in the future. Best regards, 123greetings Customer Support Team

Dear Customer, Thank you for your feedback – and I'm sorry for the confusion. There are a couple of reasons why your greeting card may have been returned while your regular email went through: The recipient's inbox may have been full at the time of delivery – our system attempts delivery, but if the inbox is full, it bounces back. A separate email may have arrived later after space was freed up. Different sending servers – our ecards are sent from automated notification servers, which can sometimes be treated differently by email providers than a standard email from your personal address. Best regards, 123greetings Customer Support Team

Dear David, Thank you so much for your wonderful review and for giving us five stars! We are truly delighted to hear that our team was able to locate your eCard and help you send it to your loved ones. Your appreciation means a great deal to us, and we will be sure to share your kind words with our support team. Thank you for trusting 123Greetings. We look forward to helping you spread joy on many more occasions. Best regards, Customer Success | 123Greetings

Dear Sally, Thank you for your feedback. We want to let you know that the text messaging option is available again in the latest version of our mobile app. The Text icon is now located between the Favourite and Share icons on the card selection screen. Please update your 123Greetings app to the latest version from the App Store (for iPhone) or Google Play Store (for Android). Once updated, you will be able to send eCards via text message as before. We appreciate your patience and hope you continue to enjoy our service. Best regards, Customer Success | 123Greetings

Dear Pamela, Thank you so much for your kind review and for taking the time to share your experience. We are very glad that we could help resolve the issue with your friend’s birthday card and that it reached her successfully. It means a lot to us that you appreciated our support. We look forward to helping you spread joy on many more occasions. Best regards, Customer Success | 123Greetings

Dear Bernice, Thank you for your review. We're glad to hear that once the initial issue was resolved, you found our site easy to navigate. We appreciate your patience and are always here if you need any further assistance. Best regards, 123greetings Customer Support Team

Dear Ana, Thank you for your feedback and for sharing your experience with us. We understand your concern about the text messaging option after the upgrade. In the latest version of our mobile app, the text icon is now located between the Favourite and Share icons on the card selection screen. You can tap the Text icon to send the eCard link directly via your default messaging app (SMS). If you do not see the Text icon, please ensure you have updated the 123Greetings app to the latest version from the App Store (for iPhone) or Google Play Store (for Android). We apologize for any confusion caused during the upgrade transition and truly appreciate your patience. Best regards, Customer Success | 123Greetings

Dear Customer, Thank you for your feedback and for sharing your experience with us. We understand your concern about the text messaging option. In the latest version of our mobile app, the text option is now located between the Favourite and Share icons on the card selection screen. You can tap the Text icon to send the eCard link directly via your default messaging app. We apologize for any confusion caused during the upgrade transition. The text feature is fully available in the latest version of the app. Please update your app to the latest version from the App Store or Google Play Store to access it. We truly appreciate your patience and your continued support. Thank you for helping us improve. Best regards, Customer Success | 123Greetings

Hi Timy, Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you love sending cards for every occasion using our website. Your appreciation means a lot to us. Thank you again for being part of the 123Greetings community. We look forward to helping you spread joy on many more occasions. Best regards, Customer Success | 123Greetings

Dear Pam, Thank you for your kind review and for sharing your experience. We are glad to hear that our team was able to assist you promptly and get you back to sending eCards without delay. Your satisfaction means a lot to us. We look forward to continuing to serve you for many more occasions. Best regards, Customer Success | 123Greetings

Hi Avril, Thank you for reaching out, and we sincerely apologize for the frustration and heartache this has caused you. We have reviewed our records. During the month of May, we were performing a system upgrade that caused some email addresses to be temporarily placed in our bounce database. This may have affected your ability to send eCards to your recipient during that period. The issue has now been resolved. Any recipient email address that was previously affected has been restored, and you should be able to send cards successfully. Please send your eCard again. If you continue to experience trouble, kindly reply to this email. We appreciate your patience and understanding. Best regards, Customer Success | 123Greetings

Hi Charlie, Thank you for reaching out. You can send an eCard via text message instead of email using the Share feature on our platform. Below are the steps to help you get started. From the Mobile Website (m.123greetings.com) 1. Open m.123greetings.com in your mobile browser. 2. Select the eCard you wish to send. 3. Just below the eCard (above the Sender Details section), you will see a row of icons. Tap the text message icon. 4. Your phone will open your default messaging app with the card link ready to send to any contact. From the 123Greetings Mobile App 1. Open the 123Greetings app on your phone. 2. Select the eCard you wish to send. 3. Tap the Share icon located next to the Favourites icon. 4. Choose your preferred messaging app (Messages, WhatsApp, or others) and send the link to your recipient. If you are using an iPhone or iPad and do not see the iMessage option, it may be due to your device settings. The following tutorial video can help you enable iMessage: https://www.youtube.com/watch?v=y9T3R9Ei0Wc We hope this helps. If you need further assistance, feel free to reach out. Best regards, Customer Success | 123Greetings

Dear Customer, Thank you so much for your kind review – and thank you for being a valued user of 123greetings! 💌 We're truly glad to hear that you had a great experience with our customer care team. Being responsive and following up until a matter is resolved is exactly what we aim for, and it means a lot to know that you rely on our reminders. We also appreciate your patience while we worked through the email delivery issue on our end. It's wonderful to know that everything is now working well for you again. If you ever need anything else, please don't hesitate to reach out. We're always here to help. Warmest regards, 123greetings Customer Support Team

Dear Maria, Thank you for your feedback – and I'm sorry you feel this way. I want to be very clear: 123greetings.com is completely free to send ecards. We do not charge for standard cards, nor do we ask for credit card information. If you were asked to pay, you may have landed on a fraudulent clone website that mimics our brand – or you may have seen our optional ad‑free Pro mobile app ($5.99/year), which is entirely optional and clearly marked. We do not lie. We have been providing free ecards for over 20 years. If you were charged by a site claiming to be us, please email us at [email protected] with the details, and we will help you identify whether it was a clone site. You should also contact your bank to dispute the charge. We invite you to try the real 123greetings at www.123greetings.com – no payment, no hidden fees, just beautiful free cards. Sincerely, 123greetings Customer Support Team