123Greetings.Com (www.123greetings.com) has a 3.2 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 40% give 1 star; The business has replied to 93% of negative reviews; 49 of them were added in the last 12 months. Last updated 2026-08-10.
123 greetings charged me a fee of $69.95 without authorisation from me or without me providing my credit card details so how did they manage to scam those and charge me. The card sending is great but now people beware!!! I have sent an email asking for an explanation and a refund but no reply. DO NOT TRUST THIS SITE!!
A large choice of cards, Quick service I recommand 123greetings
I love 123Greeting ecards, I always find the right card for any occasion. And best of all they are totally free. They are the only on line ecard company I use, I've been using them for many-many years, and hope to continue. Thank you!
Answered questions promptly and courteously
I was having such difficulty signing in to my old email address and the team were so very helpful in helping me sort it out. They were kind and patient and have now explained it all to me and it is all working admirably. they also told me how to 'fix' the situation if it occurs again. Thank you so much 123 Tech Team
Although I was in error about a perceived problem that was never their mistake, they were understanding and professional in helping to direct me to the actual source of the mistake. Would very highly recommend them for the best source for online greetings!
Your replies to my questions were timely and your advice was easy to follow.
I have been wtih 123 Greetings for many many years and always happy with the site. Sometimes glitches happen but you always connect and reply to my help when needed. As a Senior of 87 it sure feels good to have that kind of Customer Service. Thank You Frank D in Toronto
I have used 123 greetings for years and trust its accuracy of sending and receiving , even when I make an error in address , I am informed that it did not make it to that address and for me to double check .?
continuous content improvement: attractive card graphics; customizable messages; vast selection; card popularity rankings; suggestions for a multitude of occasions; very helpful and effective customer service
Dear Customer, Thank you so much for your wonderful and detailed review – it truly made our day! We're delighted to hear that you appreciate the continuous content improvements we've been making. Our team works hard to bring you: Attractive card graphics – fresh, beautiful designs for every mood and occasion Customizable messages – so every card feels personal and heartfelt Vast selection – something for everyone, every time Card popularity rankings – helping you choose what's loved by many Suggestions for a multitude of occasions – because we never want you to miss a special moment Helpful and effective customer service – we're always here when you need us Knowing that you value these features means the world to us. We'll keep striving to make your experience even better. For an even smoother experience, we also invite you to try our optional ad-free Pro mobile app (iOS/Android) for just $5.99/year – zero ads, zero interruptions, just beautiful cards. Thank you for being a part of the 123greetings family. We look forward to serving you for many more years! Warmest regards, 123greetings Customer Support Team
Had questions Got feedback helpful response within 24 hours
Dear Customer, Thank you for your review! We're glad to hear that your questions were answered and that you found our feedback helpful – all within 24 hours. That's the response time we strive for, and it's wonderful to know we met your expectations. If you ever need anything else, please don't hesitate to reach out. We're always here to help. Best regards, 123greetings Customer Support Team
I was unable to send two Fathers Day cards. I would like a refund.
Dear Customer, Thank you for your feedback – and I am sorry to hear that you were unable to send your Father's Day cards. Please allow me to clarify: 123greetings is a completely free service. We do not charge for sending any standard ecards. There is no cost to send a card, and therefore there is nothing to refund. If you were asked to pay, you may have encountered: A fraudulent clone website mimicking our brand Our optional ad-free Pro mobile app ($5.99/year), which is clearly marked as a paid upgrade For the free service, you can send unlimited cards at no cost. If you experienced a technical issue preventing delivery, we would be happy to help troubleshoot so you can successfully send your future cards. Please reply to this email or contact us directly at [email protected] with more details, and we will assist you in sending your cards successfully. We apologize for any confusion and hope you give us another chance. Sincerely, 123greetings Customer Support Team
Hi. I send ecards and I don’t know if they have been delivered. Previously I would receive a notification when the card was opened. Now I don’t know. How do I find out if the card has been delivered. The old program was so much better. I love being able to send ecards to people.
I appreciate so much the customer service through the email regarding the struggle I had. I just read another review with the same struggle. We both used 1 2 3 cards instead of 123 greetings. The cards website charges between $49 and $53 for sending out a card, while the greetings website is free. Otherwise I have used 123 greetings many times and thought that's what I was on last week. Beware of the similarity and be careful when you are on the internet Thank you 1 2 3 greetings. Janet Woods
Dear John and Janet, Thank you for your kind words and for taking the time to share your experience. We truly appreciate your appreciation for our customer service team – it means a lot to us that we could assist you during the confusion. You are absolutely right to warn others about the similarity between 123greetings.com and 123cards.com. They are completely separate companies, and we understand how easy it is to mistake one for the other. To clarify for anyone reading: 123greetings.com is completely free for sending standard ecards. We never charge $49 or $53 – or any amount – for sending a card. The other site, 123cards, operates differently with trial memberships and charges. Thank you for being a long-time user of the real 123greetings, and we're glad you're back with us. We look forward to serving you again! Warm regards, 123greetings Customer Support Team
I sent feedback yesterday and you acknowledged receipt!
Hi Anne, Thank you for your feedback. We would like to clarify that 123Greetings is a completely free platform and does not charge our users any fees. We had already responded to your email regarding this and explained that the charge you came across probably came from a different company. We want to assure you that 123Greetings has never charged any user without authorization, and we remain committed to providing a free and trustworthy platform for sending and receiving greeting cards. Your trust means a great deal to us, and we take any concerns regarding charges very seriously. We hope this clarifies the situation, and we would be happy to assist further if you have any other questions. Best regards, Customer Success | 123Greetings
Wonderful customer service. An error I’d made quickly and seamlessly rectified.
Trusted company
Uninstalling the app is a big waste of time. They say you have to pay under €7 and you come to checkout and are billed more than €40. Thank God the bank is reliable enough.
Hi Anne, Thank you for your feedback. We would like to clarify that 123Greetings is a completely free platform and does not charge our users any fees. We had already responded to your email regarding this and explained that the charge you came across probably came from a different company. We want to assure you that 123Greetings has never charged any user without authorization, and we remain committed to providing a free and trustworthy platform for sending and receiving greeting cards. Your trust means a great deal to us, and we take any concerns regarding charges very seriously. We hope this clarifies the situation, and we would be happy to assist further if you have any other questions. Best regards, Customer Success | 123Greetings
VERY IMPRESSIVE CUSTOMER SERVICE..even though I had not placed my order with 123Greetings ...so, BE CAREFUL. THERE IS A DIFFERENT SITE with almost same name - 123Cards.. I sent a free e card on that site which was not delivered and somehow triggered a trial membership and got charged $53 .. I mistakenly thought it was 123greetings- they followed up with me even though I didnt even place the order with them.. Rare these days to get personal, helpful service. Looking forward to ordering on 123Greetings.com footnote: the other site 123.cards did respond and agreed to refund my charge
Dear Mimi, Thank you for your thoughtful review – and we truly appreciate you taking the time to share your experience. We're so glad to hear that our customer service team was able to assist you, even though you hadn't placed an order with us. That's the level of care we strive for, and it means a lot to know it was noticed. You are absolutely right to point out the confusion between 123greetings.com and 123cards.com – they are completely separate companies, and we understand how easy it is to mistake one for the other. We're pleased to hear that the other site did respond and agree to refund your charge. We look forward to welcoming you to the real 123greetings.com – where all standard ecards are completely free, with no hidden charges or trial memberships. If you ever need any assistance, we're always here to help. Best regards, 123greetings Customer Support Team
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