123Greetings.Com

Dear Customer, Thank you so much for your wonderful and detailed review – it truly made our day! We're delighted to hear that you appreciate the continuous content improvements we've been making. Our team works hard to bring you: Attractive card graphics – fresh, beautiful designs for every mood and occasion Customizable messages – so every card feels personal and heartfelt Vast selection – something for everyone, every time Card popularity rankings – helping you choose what's loved by many Suggestions for a multitude of occasions – because we never want you to miss a special moment Helpful and effective customer service – we're always here when you need us Knowing that you value these features means the world to us. We'll keep striving to make your experience even better. For an even smoother experience, we also invite you to try our optional ad-free Pro mobile app (iOS/Android) for just $5.99/year – zero ads, zero interruptions, just beautiful cards. Thank you for being a part of the 123greetings family. We look forward to serving you for many more years! Warmest regards, 123greetings Customer Support Team

Dear Customer, Thank you for your review! We're glad to hear that your questions were answered and that you found our feedback helpful – all within 24 hours. That's the response time we strive for, and it's wonderful to know we met your expectations. If you ever need anything else, please don't hesitate to reach out. We're always here to help. Best regards, 123greetings Customer Support Team

Dear Customer, Thank you for your feedback – and I am sorry to hear that you were unable to send your Father's Day cards. Please allow me to clarify: 123greetings is a completely free service. We do not charge for sending any standard ecards. There is no cost to send a card, and therefore there is nothing to refund. If you were asked to pay, you may have encountered: A fraudulent clone website mimicking our brand Our optional ad-free Pro mobile app ($5.99/year), which is clearly marked as a paid upgrade For the free service, you can send unlimited cards at no cost. If you experienced a technical issue preventing delivery, we would be happy to help troubleshoot so you can successfully send your future cards. Please reply to this email or contact us directly at [email protected] with more details, and we will assist you in sending your cards successfully. We apologize for any confusion and hope you give us another chance. Sincerely, 123greetings Customer Support Team

Dear John and Janet, Thank you for your kind words and for taking the time to share your experience. We truly appreciate your appreciation for our customer service team – it means a lot to us that we could assist you during the confusion. You are absolutely right to warn others about the similarity between 123greetings.com and 123cards.com. They are completely separate companies, and we understand how easy it is to mistake one for the other. To clarify for anyone reading: 123greetings.com is completely free for sending standard ecards. We never charge $49 or $53 – or any amount – for sending a card. The other site, 123cards, operates differently with trial memberships and charges. Thank you for being a long-time user of the real 123greetings, and we're glad you're back with us. We look forward to serving you again! Warm regards, 123greetings Customer Support Team

Hi Anne, Thank you for your feedback. We would like to clarify that 123Greetings is a completely free platform and does not charge our users any fees. We had already responded to your email regarding this and explained that the charge you came across probably came from a different company. We want to assure you that 123Greetings has never charged any user without authorization, and we remain committed to providing a free and trustworthy platform for sending and receiving greeting cards. Your trust means a great deal to us, and we take any concerns regarding charges very seriously. We hope this clarifies the situation, and we would be happy to assist further if you have any other questions. Best regards, Customer Success | 123Greetings

Hi Anne, Thank you for your feedback. We would like to clarify that 123Greetings is a completely free platform and does not charge our users any fees. We had already responded to your email regarding this and explained that the charge you came across probably came from a different company. We want to assure you that 123Greetings has never charged any user without authorization, and we remain committed to providing a free and trustworthy platform for sending and receiving greeting cards. Your trust means a great deal to us, and we take any concerns regarding charges very seriously. We hope this clarifies the situation, and we would be happy to assist further if you have any other questions. Best regards, Customer Success | 123Greetings

Dear Mimi, Thank you for your thoughtful review – and we truly appreciate you taking the time to share your experience. We're so glad to hear that our customer service team was able to assist you, even though you hadn't placed an order with us. That's the level of care we strive for, and it means a lot to know it was noticed. You are absolutely right to point out the confusion between 123greetings.com and 123cards.com – they are completely separate companies, and we understand how easy it is to mistake one for the other. We're pleased to hear that the other site did respond and agree to refund your charge. We look forward to welcoming you to the real 123greetings.com – where all standard ecards are completely free, with no hidden charges or trial memberships. If you ever need any assistance, we're always here to help. Best regards, 123greetings Customer Support Team