17TRACK

Hi, Sorry to hear that.  17TRACK is a free package tracking platform to view shipping info. You should contact your shipping courier to get the package. But we are happy to provide our help or suggestions. Please contact us via [email protected] with your tracking number so we can help you find the exact courier.

Dear Customer, We’re very sorry to hear about the trouble with your packages and we understand how frustrating it is to feel caught between the seller and the courier with no resolution. Please allow us to clarify: 17TRACK is an independent package tracking platform. We are not the courier, and we are not the seller or shipper. Our service is designed to show you the tracking information that is provided to us by the actual delivery carriers. If a package is marked as “delivered” but you didn’t receive it, we understand how serious that is. In such cases, the best course of action is to: 1. Confirm the delivery address and time with the local delivery carrier (we can help identify who handled the delivery). 2. If not resolved, continue following up with the seller, as they are ultimately responsible for the delivery or issuing a refund under most platforms’ buyer protection policies. 🔍 To Assist You Properly To look into the tracking history for you, identify the carrier involved, and advise on the next steps, please share your package details with us through our support form. Click the link below to submit: Your tracking number(s) Any other relevant details about your case 👉 Submit your information for assistance: https://forms.gle/xE7EdQp5wbKrYvwt6 Again, we truly regret the inconvenience you’ve faced and will do our best to help point you in the right direction. Sincerely, The 17TRACK Support Team

Hello, We’re truly sorry to hear about your experience, and we completely understand your concerns and frustration. Please allow us to clarify: 17TRACK is not a shipping carrier, seller, or scam operation. We are an independent and neutral global package tracking platform. Our system simply gathers and displays tracking information from over 2,000 different logistics providers worldwide—such as UPS, FedEx, USPS, DHL, China Post, etc.—so users can view all their tracking in one place. We understand your confusion, especially if you were unaware of 17TRACK before your recent online purchases. Some online sellers (including those operating on platforms like Instagram) may provide tracking numbers from unfamiliar or lesser-known couriers. In such cases, people often use 17TRACK because it can decode and display tracking information from obscure or international carriers that may not have user-friendly sites. To clarify further: We do not create tracking numbers. We do not send or handle packages. We do not sell any products. Our app and website simply display the data provided by couriers. 📦 How We Can Help You Investigate: If you would like help reviewing the tracking information for your order, the quickest way for us to assist is for you to submit the details through our dedicated support form. Please click the link below to provide your tracking number and contact email. This allows our team to efficiently look into your case and help interpret the updates or identify the actual shipping carrier involved. 👉 Submit your tracking details for investigation: https://forms.gle/xE7EdQp5wbKrYvwt6 We deeply regret that dishonest sellers have used tracking numbers or third-party tools in a way that has caused confusion. If you believe you’ve been scammed, we also encourage you to: Report the sellers directly to the platform you purchased from (such as Instagram or PayPal). Dispute the transactions with your bank or payment provider. Thank you again for bringing this to our attention. We’re committed to being transparent and helping where we can. Sincerely, The 17TRACK Team

Dear Customer, Thank you very much for your kind feedback! We are delighted to hear that you are satisfied with our prompt and helpful support. Please remember that 17TRACK is an independent parcel tracking platform. We gather and display shipment information provided by the carriers and logistics companies worldwide. While we strive to provide accurate and timely tracking updates, we are not the carrier or the delivery service ourselves, and we do not manage the physical handling or delivery of parcels. Our mission is to make tracking easier and more transparent for customers by consolidating data from multiple carriers into one platform. If you have any further questions or need assistance, please don’t hesitate to contact us. If u can help us Complete this questionnaire would be higly appreciate: https://forms.gle/xE7EdQp5wbKrYvwt6 Best regards, 17TRACK Customer Service Team

Dear Customer, We’re very sorry to hear about the trouble with your packages and we understand how frustrating it is to feel caught between the seller and the courier with no resolution. Please allow us to clarify: 17TRACK is an independent package tracking platform. We are not the courier, and we are not the seller or shipper. Our service is designed to show you the tracking information that is provided to us by the actual delivery carriers. If a package is marked as “delivered” but you didn’t receive it, we understand how serious that is. In such cases, the best course of action is to: 1. Confirm the delivery address and time with the local delivery carrier (we can help identify who handled the delivery). 2. If not resolved, continue following up with the seller, as they are ultimately responsible for the delivery or issuing a refund under most platforms’ buyer protection policies. 🔍 To Assist You Properly To look into the tracking history for you, identify the carrier involved, and advise on the next steps, please share your package details with us through our support form. Click the link below to submit: Your tracking number(s) Any other relevant details about your case 👉 Submit your information for assistance: https://forms.gle/xE7EdQp5wbKrYvwt6 Again, we truly regret the inconvenience you’ve faced and will do our best to help point you in the right direction. Sincerely, The 17TRACK Support Team

Hi, Sorry to hear that.  17TRACK is a free package tracking platform to view shipping info. You should contact your shipping courier to get the package. But we are happy to provide our help or suggestions. Please contact us via [email protected] with your tracking number so we can help you find the exact courier.

Hi, Sorry to hear that.  17TRACK is a free package tracking platform to view shipping info. You should contact your shipping courier to get the package. But we are happy to provide our help or suggestions. Please contact us via [email protected] with your tracking number so we can help you find the exact courier.

Hi, Sorry to hear that.  17TRACK is a free package tracking platform to view shipping info. You should contact your shipping courier to get the package. But we are happy to provide our help or suggestions. Please contact us via [email protected] with your tracking number so we can help you find the exact courier.

Hi, Sorry to hear that.  17TRACK is a free package tracking platform to view shipping info. You should contact your shipping courier to get the package. But we are happy to provide our help or suggestions. Please contact us via [email protected] with your tracking number so we can help you find the exact courier.

Hi, Sorry to hear that.  17TRACK is a free package tracking platform to view shipping info. You should contact your shipping courier to get the package. But we are happy to provide our help or suggestions. Please contact us via [email protected] with your tracking number so we can help you find the exact courier.

Hi, Sorry to hear that.  17TRACK is a free package tracking platform to view shipping info. You should contact your shipping courier to get the package. But we are happy to provide our help or suggestions. Please contact us via [email protected] with your tracking number so we can help you find the exact courier.

Hi, Sorry to hear that.  17TRACK is a free package tracking platform to view shipping info. You should contact your shipping courier to get the package. But we are happy to provide our help or suggestions. Please contact us via [email protected] with your tracking number so we can help you find the exact courier.

Hi, Sorry to hear that.  17TRACK is a free package tracking platform to view shipping info. You should contact your shipping courier to get the package. But we are happy to provide our help or suggestions. Please contact us via [email protected] with your tracking number so we can help you find the exact courier.

Hi! Thank you so much for your 5-star review! We’re glad to hear you’re happy with our tracking service. Just a quick note: 17TRACK is a platform that shows tracking info provided by the courier companies themselves — we don’t handle shipping or deliveries directly. But we’re always here to help you keep an eye on your parcels! If u can help us Complete this questionnaire would be higly appreciate: https://forms.gle/xE7EdQp5wbKrYvwt6 Thanks again for your support! — 17TRACK Team

Hello, This is the 17TRACK service team, thanks for reaching out. We are sorry for the trouble we have caused you. If you have any problems using our service, we suggest you can contact us with more details via [email protected] and we will try our best to help you solve the problem. Best wishes, 17TRACK

Hi! Thank you so much for your 5-star review! We’re glad to hear you’re happy with our tracking service. Just a quick note: 17TRACK is a platform that shows tracking info provided by the courier companies themselves — we don’t handle shipping or deliveries directly. But we’re always here to help you keep an eye on your parcels! If u can help us Complete this questionnaire would be higly appreciate: https://forms.gle/xE7EdQp5wbKrYvwt6 Thanks again for your support! — 17TRACK Team

Hello, This is the 17TRACK service team, thanks for reaching out. We are sorry for the trouble we have caused you. If you have any problems using our service, we suggest you can contact us with more details via [email protected] and we will try our best to help you solve the problem. Best wishes, 17TRACK

Hello, This is the 17TRACK service team, thanks for reaching out. We are sorry for the trouble we have caused you. If you have any problems using our service, we suggest you can contact us with more details via [email protected] and we will try our best to help you solve the problem. Best wishes, 17TRACK

Hello, This is the 17TRACK service team, thanks for reaching out. We are sorry for the trouble we have caused you. If you have any problems using our service, we suggest you can contact us with more details via [email protected] and we will try our best to help you solve the problem. Best wishes, 17TRACK

Hello, This is the 17TRACK service team, thanks for reaching out. We are sorry for the trouble we have caused you. If you have any problems using our service, we suggest you can contact us with more details via [email protected] and we will try our best to help you solve the problem. Best wishes, 17TRACK