ALLPCB offers one-stop services for electronic manufacturing, including PCB fabrication, components sourcing, SMT, and assembly.ALLPCB is a contemporary high-tech enterprise that integrates research and development, production, and sales seamlessly. Since its inception, ALLPCB has been unwavering in its dedication to delivering top-speed PCB manufacturing services for makers, electronic engineers, and all electronic users. To facilitate our customers in reducing product development timelines and enhancing market competitiveness, ALLPCB has independently developed an advanced PCB online ordering system and CRM management system. This enables customers to obtain quotes, place orders, make payments, monitor production progress, and track logistics information—all conveniently online.Simultaneously, ALLPCB has made substantial investments in acquiring cutting-edge production and testing equipment and software from renowned global sources such as the United States, Japan, and Germany. Coupled with our self-developed online system and collaborative production facilities, ALLPCB significantly enhances production efficiency and reduces costs. Notably, our lead time can be as swift as 24 hours for standard double-sided PCBs.
I had a very poor experience with this PCB manufacturer. I placed an order consisting of three PCBAs and prepared a very clear and simple test guide to be followed after production. However, they could not even carry out this basic test guide properly.
The service they provided during post-production testing was extremely disappointing. Frankly, the quality of their support was unbelievably poor.
When an issue appeared on the board, I sent them another guide with very clear step-by-step instructions on what they needed to check and follow. They simply replied that they had done it and that it still did not work, and then shipped the boards back.
The task they were supposed to perform was only to remove four resistors and test the board again. However, when I received the boards, it was very clear that the resistors I had explicitly instructed them to remove had not even been touched.
This was an absolutely terrible service experience.
After several years working with Allpcb without problems I have decided no work anymore with this company, I had huge problems with the delivery of last orders, something has changed internally and is getting worst
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Ordering the boards was easy using the on-line form. I simply attached a zip file containing the Gerber files and associated information. Communication was excellent, I was informed about the progress of the order and shipping. The boards were shipped through DHL, and I was able to follow the package as it travelled across the globe. The boards arrived a day earlier than originally expected. They arrived in a small box containing the PCBs, which had been put inside a sealed bubblewrap bag containing a dessicant bag and a humidity indictor; very professional. The boards themselves looked perfect; beautiful in fact. Close examination of the boards showed that they were superb in constuction and finish. From me, ALLPCB are highly recommended!
ALLPCB has provided fast service with great workmanship in the PCBs. Their customer service people are wonderful. I have used them for several years and would recommend them to anyone looking for an inexpensive way to create professional PCBs.
I wanted to delete my account. There is no option to do so in the settings, so I went through customer service live chat, and it took an incredible amount of time saying "I would like to delete my account" and them responding, let me have you talk to my sales rep, before eventually saying "Confirmed, we will now proceed with the account deletion." Slow to respond, didn't answer to my immediate concern, and walked it around the bush several times.
ALLPCB 回复2025-07-12
Hi Noah,
We're truly sorry for the frustration you experienced during the account deletion process—it sounds like it was far from the smooth experience we aim to provide.
To address your feedback directly: We're actively working on adding a self-service account deletion option in our settings, and we hope to roll it out soon to make things easier for everyone.
Additionally, we understand the delay felt excessive, and we apologize for that. Our team takes time in these conversations because we genuinely want to learn how we can help or improve our services before proceeding with deletion, ensuring we're addressing any underlying issues. That said, we completely get why this added to your frustration, and we're committed to streamlining our support to better serve our customers moving forward.
Thank you for sharing your experience—it helps us get better. If there's anything else we can assist with in the meantime, please don't hesitate to reach out.
Warm Regards,
ALLPCB Team
Great experience with that company almost 10 years and 100's of pcb made with them. They always take care of our design, our request , customer service is really good . PCB assembly service is also good ,perfect communication.
We've been using Allpcb since 2018 for pcb sourcing, purchasing for about 30 000 USD yearly. The quality is great, better than other suppliers we've used. Service is very nice, I recommend Moby, hes very easy to work with.
Very good communication and relative short delivery times
We've been in business with AllPCB for about 3 years now. We order a lot of bare PCB's to make PCBA's for our customers, SMT and THT, and so far we have no complaints or whatsoever. The service is good. Price is good. And the communication is even better! Avarage lead/delivery time is somewhere around 1 to 4 weeks (it depends on the quantities that you order).
To sum it up, a very nice company to work with! :)
This PCB manufacturer is by far the best available.
Great prices, excellent professional service and really quick turn around time. I have had excellent service from my account manager Roy who solves any problem I have quickly and with great suggestions he is clearly very knowledgeable and skilled. I will always use this company for my PCB needs and recommend that you use it too!
Got charged $15 for their mistake + now Security Concens
I can't comment on 'everyday' PCBs, but I tried to get a 3.2mm PCB made and I was quoted a very reasonable price.
As soon as I placed the order and paid, I received an email telling me that being a special PCB they needed to revise the price. They came back the next day telling me that I needed to pay the same amount again to cover the total cost. I cancelled the order and after 2 days I got some of my money back. That's right - I lost almost $15 (in bank transactions, apparently) and 2 days into my project because of these incompetents.
[Update - April 2025]
Disturbingly, shortly after posting, I started to get hit with phishing attempts and a breach of my PayPal account.
The email targeted was my company’s address - one I rarely share, and only with suppliers or when absolutely necessary. In the six years prior to dealing with ALLPCB, I never experienced anything like this.
I can’t prove a direct link to ALLPCB, but the timing and nature of the attack raise serious concerns about how they handle customer information.
I strongly advise caution when dealing with this company.
ALLPCB 回复2024-07-20
Hi Giovanni,
We sincerely apologize for the inconvenience and frustration you experienced with your recent order on ALLPCB. Your feedback is valuable, and we want to address your concerns directly.
We regret that your experience with our service, particularly regarding the revised pricing for your 2-layer 3.2mm thickness PCB order, did not meet your expectations. The additional charge was due to specific PCB requirements, we acknowledge that this should have been communicated more transparently. We are updating our website to improve customer experience and working on our quote system to minimize price changes.
Regarding the partial refund and the associated bank transaction fees, we understand your frustration in losing nearly $15 and the delay this caused. We promise to cover all extra transaction costs in the refund process caused by our price change. You can contact [email protected] with transaction details to get reimbursement. We are also reviewing our refund process to minimize such issues in the future.
We also want to apologize for the late response; we recently retrieved our business account on Trustpilot. If you have any further concerns or questions, please do not hesitate to contact us directly.
Best regards,
ALLPCB Team
A heigh quality pcb producer in the world , it gave me what I was looking for and the first order I received in jus 0 $ so ya best service , I give 5 star, thanks allpcb and to all its team
ot only did my PCBA take months but when i received them 80% of the VIAs where not correctly manufactured. Consequently the PCBs were not properly ground plated and therefor useless. Another PCB batch also had the same issues and we had to start again with another manufacturer. After initially being promised that they would satisfactorily sort out my problem, their senior service person then refused to reply to any of messages. Do yourself a favour and avoid ALLPCB.
ALLPCB 回复2024-07-30
Hi Wolpjon,
We sincerely apologize for the delay in responding to your inquiry and any resulting unpleasant experience. We have recently reinstated our business account on Trustpilot to ensure we can promptly address feedback and inquiries like yours.
It is our utmost priority to respond to and resolve customer issues efficiently, and we regret that this incident has caused you to question our service commitment. We are truly sorry for any inconvenience this has caused.
To address your concerns effectively, could you please send your order information to our central support team at [email protected]? We will conduct a thorough investigation into the matter and provide you with a prompt and effective solution.
Warm regards,
ALLPCB Team
Last month I ordered $300 worth of PCBs. I asked them to ship it via standard mail, but they shipped it via DHL instead. DHL tried to charge additional $300 to deliver the parcel, so I decided to let them return it to ALLPCB. After that, ALLPCB tried to charge $600 to have my parcel reshipped. That's a terrible way to do business. A reliable company would never ever risk their reputation doing that kind of thing. I don't even know if the PCB quality is good or bad. So, I strongly recommend against this company. Stay away.
ALLPCB 回复2024-07-30
Hi LeBon,
We sincerely apologize for the inconvenience caused by the duties and the delay in our response. We have recently reinstated our business account on Trustpilot to ensure we can promptly address feedback and inquiries like yours.
We understand that your country's import policies are stringent, and we regret that the standard postal restrictions and our sales representative's lack of familiarity with the tariff policies led to this unexpected inconvenience and high return costs.
Furthermore, we acknowledge that the subsequent $600 charge to reship your package after it was returned was not handled in a manner consistent with our service standards. We are truly sorry that this situation has caused you to question our reliability, as it is not indicative of how we conduct our business.
To resolve this matter, please email your order details to [email protected]. We will review the order thoroughly and provide you with a fair and satisfactory resolution.
Warm regards,
ALLPCB Team
AllPCB has been manufacturing and assembling all our PCB's for the last 18 months and the quality has always been excellent.
- Communication with them is easy as we always talk to the same person who interfaces with engineers and factory.
- All our designs are checked by their engineers and they come back to us with questions or suggestions.
- There has been some delays due to component sourcing so now we let them source all the "standard" components and we supply everything else (or get it drop shipped to their factory)