OK.one
企业入驻搜索写评价分类关于
简体中文English
媒体与出版

American Musical Supply

商家已认领

103 条评价

4.7103 条评价
写评价

关于 American Musical Supply

数据更新
网站
www.americanmusical.com
分类
媒体与出版
所在地
美国
状态
待认证
近 12 个月
103 条评价
差评回复率
100%（7/7 条）
是 American Musical Supply 的所有者？ 免费认领此主页，验证后即可回复客户评价。
(800)458-4076[email protected]www.americanmusical.com

商家自述

Shop AmericanMusical.com for Guitars, Bass, Keyboards, Sound Equipment and Musical Gear. Purchasing has never been easier with our Easy No Interest Payment Plans, Free Extended Warranties and Free Shipping! AMS is your Authorized Dealer on Top Brand Musical Instruments!

以上内容由商家自行提供，未经平台核实。

American Musical Supply靠谱吗？

American Musical Supply（www.americanmusical.com）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 103 条用户评价，属于媒体与出版分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 100% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-09-07。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff and friendly sales representatives who patiently guide musicians through purchases with great expertise and dedication. Consumers also love the flexible, zero-interest payment plans, making it much easier to afford quality musical equipment without financial stress. Buyers often highlight the fast delivery times and vast selection of products available on the website. Some reviewers were not happy with customer service communication, noting that representatives occasionally failed to follow up on important emails or provide clear answers. A few people additionally mentioned receiving used or damaged items instead of new gear and experiencing difficulties securing proper refunds.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

Matt Burleigh美国 · 写过 1 条评价 · 体验于 2025-03-02 ·

Ive been using ams for over 10 years…

Ive been using ams for over 10 years and have never been anything but satisfied! They don't always carry everything id like to get my hands on, but without ams, Id not have half the gear I've had through the years! Ams Rocks! -M. BURLEIGH

American Musical Supply 回复2026-03-05

Hi there, thanks for the review!

Ricky Travis美国 · 写过 1 条评价 · 体验于 2026-01-22 ·

Awesome customer service

I have been a customer of American Musical Supply for over twenty years and have always had a great experience with them. From their great customer service to their excellent payment plans they’ve always gone above and beyond to make the customer happy!!Highly recommended!

American Musical Supply 回复2026-02-27

Thanks for your review and for recommending us! We appreciate your business!

Josh Worley美国 · 写过 1 条评价 · 体验于 2026-02-24 ·

Went to order a turntable and speakers…

Went to order a turntable and speakers through payment plan and my order was canceled because they said you had to be a established customer to get the payment plan

American Musical Supply 回复2026-03-17

Hi there, please call our Credit Department directly at (800) 458-4076 for further information on the cancellation of this order.

THOMAS F TOWEY美国 · 写过 5 条评价 · 体验于 2026-02-10 ·

My “Dream Guitar” Experience

I’m going to try and convey just how important this purchase was to me. I’ve been waiting for a number of years to purchase the “Dream” guitar to last the rest of my life. Not an easy decision, but I did finally find it about 2 years ago. I’ve made many instrument purchases online and really couldn’t decide which company to go with for this purchase. After researching the usual 7 online companies and my local music store, I found AMS, they were priced around the same as everyone else, so I called Customer Service. This is usually the make or break moment for me with online companies. More to the point, I needed to finance this purchase, since I am an old guy and retired, financing is usually out of the question. However, AMS offered me an option that was comfortable and within my fixed income. I was not only able to afford the Martin guitar but I also was able to include the amp that is best suited for the Martin. 2 days later I had my “Dream” guitar and amp sitting in my living room, ready to play. Needless to say, this entire experience went off without a hitch or hiccup! The 4 main elements to a perfect online purchase for me include in this order, #1, Customer Service, #2, Product Availability, #3 Price, and #4, Shipping Costs. I can honestly say that AMS achieved a perfect 10 in these 4 categories for me with this sale. As I said before, I have made many online purchases, mainly music instruments and equipment. This level of satisfaction has never happened for me before and because of it, I am only going to shop at AMS in the future. They have gained my trust and earned my loyalty. In the end, I can honestly say that I highly recommend AMS. These people are serious about their company and the satisfaction of their customers. Next time you are researching anything musical, Go to AMS, and do yourself a favor for once. Their world class customer services will impress and delight you.

American Musical Supply 回复2026-02-24

Great to have earned your loyalty, thanks Thomas!

W
Wilfredo Rodriguez美国 · 写过 2 条评价 · 体验于 2026-02-18 ·

American music supply allows musicians…

American music supply allows musicians the ability to buy any gear and make it affordable. their customer service is right on time, and very helpful, I'm very happy with the quality of gear that I've purchase, I would recommend them to anyone wanting to buy gear. Wilfredo Rodriguez (DJ Mac Digital)

American Musical Supply 回复2026-02-20

We appreciate your feedback, thanks for leaving a review!

R
Rich美国 · 写过 1 条评价 · 体验于 2026-01-16 ·

I have been using American Musical Supplies for years!

I have been using American Musical Supply for quite a number of years. They are excellent, prices are competitive, delivery is prompt, returns are hassle free and contacting customer service has always been a pleasant experience. The interest-free payment plan options have been in force for years, way before other vendors had started to introduce them, and doesn't involve financing by taking out an associated credit card. It allowed me to purchase quality instruments that I would not normally have the budget to pay for in full up front. I also appreciated how you could select the exact individual finish variation & weight of expensive model guitars, through referenced photos posted on the website. My most recent purchase has been of the new generation Boss RC-500 looper. Instead of saving up for it, I can instead use the time to record backing tracks on it while making monthly payments, so I will be all ready for Summer gigging! The one thing which could use improvement is the search function (or is it more the cataloging system?) on the AMS website. Sometimes when looking for a specific item, (with the exception of the popular big name brand, familiar musical items everyone carries), it often falls short in searches, leaving you to look through endless multiple pages of listed items. I'm certain I have on occasion in the past given up looking for a certain musical accessory or part, only to find it instantly on another site. Other than that, AMS is an absolutely excellent place to purchase your musical items.

American Musical Supply 回复2026-02-20

Hi Rich, Thanks for the thoughtful review, we appreciate your continued business!

Krayne Murdock美国 · 写过 1 条评价 · 体验于 2026-02-14 ·

American musical supply has helped and…

American musical supply has helped and older man realize a childhood dream. I am thrilled with American musical supply and looking forward to this new journey. The customer service was amazing and everything was done in timely fashion. This is my new go to for anything musical.

American Musical Supply 回复2026-02-20

Very excited for you, keep playing, thanks!

D
Dj'Roger美国 · 写过 1 条评价 · 体验于 2025-10-30 ·

Well I ordered a Mackie all-in-one…

Well I ordered a Mackie all-in-one music system for karaoke during the fall or summer of 2025. I had it for a month and realize I wasn't going to be able to make the next payment and since but never opened it and the job that I bought it for decided they didn't want to have karaoke after all, so I went ahead and shipped backthe unopened Mackie All in one music system back to you at American Musical Supply and I never did receive a refund. Why?

American Musical Supply 回复2026-02-16

Hello! I just sent a request for more information. Can you please provide your order number? I'd like to look in to this for you.

D
Doug A.美国 · 写过 1 条评价 · 体验于 2026-01-15 ·

AMS gave me a very good deal and fast shipping!

AMS gave me a very good deal on a new Gibson and they worked hard to ship it to me very quickly - overnight. They all had the right attitude and were very professional. I had one shipping glitch but it was so complicated that I wouldn't hold it against them. I'll definately do buisness with them in the future!

American Musical Supply 回复2026-02-26

Thanks for reviewing!

Tish Jones美国 · 写过 1 条评价 · 体验于 2025-09-04 ·

American Musical Supply is great!

American Musical Supply is a great store with great products! I love the customer service and the option to pay in installments. This has allows me to build my dj business with the best and up to date equipment! Thank you!!

American Musical Supply 回复2026-02-13

Thanks for shopping with us!

大家还看了

zZounds.comSweetwater4.2Pictory.ai4.6
Guitar Center
Proudpatriotszulaykitchen.comLucen Software4.1
Joybuy