Angara Jewelry

Hi Tim, Thank you for your feedback. We’re glad to know our service met your expectations.

Hi Logan, Your feedback means a lot to us It’s wonderful to know Deeksha could help you feel confident in your choice—she’s amazing at what she does. We hope the final piece brings a big smile to you and your wife.

Hello Loza, We appreciate your feedback. It’s wonderful to know our team could assist you efficiently and help you find the perfect piece.

Hello Daniel, thank you for your review! We’re glad to hear the process has been smooth so far. We hope you love the jewelry once you receive it!

Hello Saleh, Thank you for choosing us, and we hope your jewelry keeps shining right along with you!

Hello Stephanie, We appreciate your review. It’s great to know Chloe provided quick and helpful support. Your feedback means a lot to us.

Thank you for sharing your experience, Richard. We’re delighted to hear that our team could make the process smooth and professional for you. It’s wonderful to know your fiancé loves the ring—moments like these mean a lot to us. We truly appreciate your trust in Angara.

Hi Rory, Thank you so much for your wonderful review! We’re so glad to hear that your experience exceeded your expectations, especially for something as personal as your ring. It means a lot to know you found it just as beautiful as shown, and that you loved the aquamarine. We’re also happy that our customer service could support you throughout the process. Your recommendation truly means a lot to us—thank you for trusting Angara!

Hi there, Thank you for your feedback, and we’re sorry for your experience. We’re unable to locate your order without the details, so please share your order number so we can look into this and provide an update. We understand your frustration, and this is not the experience we want you to have. Thank you for your patience—we’d really like to help and make this right.

Hi Tina, Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a great experience designing your ring exactly the way you wanted. It means a lot to us that you felt supported and informed throughout the entire journey. We’re also glad you enjoyed the gift—it’s our little way of saying thank you We truly appreciate your kind words and look forward to serving you again!

Hi Melody, Thank you so much! Glad you found our website easy to use 😊

Hi Robert, Thank you for your wonderful feedback! We’re so glad to hear you found exactly what you were looking for at a fair price—and even happier that your wife loved the earrings. That’s exactly the kind of moment we love being a part of :)

Hi Claire, Thank you for your lovely feedback! We’re so glad to hear you loved the garnet silver ring and had a smooth ordering experience. It’s great to know the delivery, packaging, and little surprise gift made it even more special. We appreciate your recommendation.

Hello Yurii, We responded quickly after you notified us of a problem with the ring. We were glad your wife liked the other item purchased with the ring. Your wife said the pendant and gemstones were lovely. In relation to the ring, we offered to remake the ring or, a different design, or issue a refund. I should add that we also increased the discount on your purchase. You decided that you wanted a ring with a different design. I placed the order for the new ring but you were not charged for it. Procedure required that we had to place a new order even for zero cents in order to begin production. We hoped you liked the new ring you selected and we were going to send an expensive chain as an apology gift. You decided you wanted a full refund. We sent you free return shipping labels to return everything. I emailed you multiple times daily stating that you would receive a 100% full refund in Canadian dollars after we received all the items in your order. You have every right to a refund. We have given you a 100% full refund. Best Regards, Barbara Stein, Senior Manager

Hi Benjamin, Thank you for your feedback! We’re glad to hear you had a fast and easy checkout experience. We appreciate you choosing us!

Hello Sean, Thank you for your feedback. We are sorry to hear about your experience. We have requested the order number and a few additional details. Please share them with us so we can look into it and do our best to assist you.

Hi Paul, Thank you for your review! We're glad you found it easy to buy presents with us.

Hi Josh, Thank you so much for the 5-star review! We're delighted to hear you enjoyed the website experience, found the ordering process easy, and appreciated the product transparency. We work hard to make shopping simple and clear for our customers, so your feedback truly means a lot. We hope to serve you again soon!

Hello Ted, None of our handmade jewelry comes from China. A large protruding pearl set in a silver ring must be treated with TLC. Fine jewelry needs to be treated with love. We have given you exceptional customer service by replacing your pearl free of charge after the return period. You selected a softer metal and a large more delicate gemstone. We always hope our customers will research their potential selections prior to purchasing. Also, prior to making a purchase we are always glad to answer customers questions. Yesterday, we extended another courtesy and offered to remake the ring FREE of charge, one last time. Although you are long past the return period policy listed on the website, if you insist upon a refund you can send the ring back to us. In accordance with our posted policies there will be a 20% restocking fee. We have provided options. You are responsible to mail the ring back to us. However, as our last over the top courtesy we will email you a free return shipping label. Then you must decide if you want us to make you a new ring, or you want a partial refund with a 20% restocking fee. The policy for returns is posted on our website. Best Regards, Barbara Stein, Senior Manager

Hi Michael, Thank you for the wonderful 5-star review! We're so glad our team was able to answer your questions and help make your purchase decision more comfortable. Providing helpful and supportive guidance is very important to us. We truly appreciate your feedback and look forward to assisting you again in the future!