AOMEI provides reliable Windows backup & restore software, easy iPhone backup & data transfer tool, safe hard disk partition manager for personal and business of all sizes.
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional support team, noting that staff members resolve issues promptly and handle requests with great professionalism. People deeply appreciate the reliable software products and the exceptionally quick response times when seeking assistance for technical challenges.
Some reviewers were not happy with the technical support, mentioning that communication stalled and repetitive troubleshooting steps were requested without success. A few consumers also experienced frustrating delays, unresolved issues regarding license reinstatements, and difficulties getting timely responses from the team. Others noted that certain product features did not perform as advertised, leaving them disappointed with their overall purchase.
Fake "FREE" program, It says it should allow for free to clean disk with zero sectors but once you start the process It actually asks you to buy the premium versione to keep going even if this feature Is listed as a Free One.. nice scammers!
AOMEI Technology 回复2024-10-15
Thank you for your feedback. We value your suggestions. Did you download the Demo version? The Demo version is for demonstration only and cannot be used directly. We apologize for the inconvenience.
lies about being a freeware. You can't partition a disk for free.
AOMEI Technology 回复2024-10-09
Sorry for the bad experience you have. Our product is divided into free version and upgraded version. Most functions including disk partition are free to use, and some advanced functions require payment. Thank you so much for your feedback.
A first class 5 star comprehensive backup/restore solution
It is a no thrill yet complete solution to backup and restore any system. On top of all it is free. I have a PRO paid version on my main laptop, and the free version on laptops like the one I have just been restoring. It is fast, very reliable, and has all the functions I might think of
Software free to download but you must pay for use it. Bad message it's a ONLY pay software
AOMEI Technology 回复2024-08-20
Thank you for your feedback. AOMEI products are generally divided into different versions. Most of the functions can be used in the free version, and some advanced functions require payment. Sorry for the misunderstanding.
I have been using Aomei for about 3 years and I can assure their products are great.
All of them have a user-friendly interface, very straight forward and are as good as any other of their competitors.
I paid for an AOMEI back upper edition and never received a "license code", making the product impossible to register. They sent a "registration code" which does nothing. Then support fell off the face of the earth, including a request to return my payment.
AOMEI Technology 回复2024-02-20
We deeply apologize for the inconvenience you experienced while using our product. Did you not receive the registration code? After purchasing, the registration code will be sent to the corresponding purchase email address immediately. Can you check whether it is in the spam mailbox? We have contacted you and are waiting for your reply.
While the product worked okay, they continued to charge my credit card even though I cancelled my subscription and had verification of said cancellation. I had to cancel my credit card to stop these charges.
AOMEI Technology 回复2024-02-20
We're sorry for the problem you encountered while canceling your subscription. Have you reached the "Cancelation Confirmation" interface? Seeing this interface indicates that the cancellation is successful. If you cancel your subscription, the payment platform will never charge you any more. Thank you again for your recognition of our products.
I bought this app to extend a space on a partition on one VHD to another VHD. Like Microsoft's free Disk Management app, this software can only extend/shrink partitions on the same disk. They say they are replacing Partition Magic, which could have handled this task. Instead, this app is merely a dressed-up form of Disk Management.
Whenever I need help in the backup process and cloning process, AOMEI Backupper has been my greatest support. Even the free version of its, is really helpful. Since the first ever time concerning the backup and restore thing, this was the one and only one software I rely one. There were other software also appearing randomly as the suggestions. But when time comes in which I'm on the other Pc(s) in which the software isn't installed, I just remember to download this software first.
They don't want to honor their own 90 day guarantee
Trying to move my data from my laptop to a new pc. I followed the instructions on AOMEI's site, but it not only didn't work, it caused issues with the new pc that required me reinstalling windows to resolve. As it was within the 90 day refund grace I sent an email asking for a refund. Instead I've gotten replies that just repeat what the instructions on the site said and imply I should just try again. I've just sent a third request stating I don't trust the product enough to try a 2nd time. I should not have to ask for a refund 3 times. If I'm not given a refund after this I will call my credit card company to try and resolve the issue through them.
AOMEI Technology 回复2023-10-24
I'm very sorry for the trouble this has caused you.
Thank you very much for choosing AOMEI. Our multiple inquiries are just to try our best to help you solve your problem, but unfortunately we have not satisfied you. Please rest assured that we will strictly fulfill our refund commitment and provide you with a refund as soon as possible. Thank you again for your trust and understanding!
So i had a breakdown on my pc and i had to restore it from scratch...
That is to say ..... install all my programs again.
I lost all my software keys wich were stupidly saved on my system drive.
One email to AOMEI and they replied with two reset keys.
There software rocks! It's simply easy to use, and not expensive.
I have both "baclupper" and "Partition assistent
Thank you
AOMEI
Presents like freeware but only upon installation is it apparent that the free version only supports 30 files per day. AFTER installation. Cunning, but not smart.
AOMEI Technology 回复2023-10-13
Sorry for the trouble, FoneTool has different plans for the different needs of users. The FoneTool free version supports transferring 30 files per day, which means that the limit is refreshed every day, and 30 files per day can meet the needs of more users. Thank you again for choosing FoneTool.
Amazing software, works perfectly and honestly it's pretty good for home users, 1 star because the advertising is a scam, there is no "limited edition sale ending soon", there is always a sale, I'm giving this 1 star because I needed this software urgently for a project and I needed money at the time, instead I spent it on this because I thought it's a limited edition sale. I will change this to 5 stars IF this company stops using this method of advertising
AOMEI Technology 回复2023-09-08
Thank you for your suggestion!
Thank you very much for choosing and recognizing AOMEI. We usually provide users with "limited-time discounts". After the countdown ends, there will still be discounts, but the discounts will be lower. At the same time, thank you for your suggestions. We will continue to optimize and provide users with a better experience. Thanks again!