Birthday Express

Everything was perfect but I did order…

Everything was perfect but I did order monster jam small wall decals but they sent me the race car decals. I emailed them and it’s been a week and haven’t heard anything back.

Shopping for party supplies is a breeze

Shopping for party supplies is easy and fun. I ordered and quickly received my confirmation. Delivery was actually faster than expected!!

Broken Item

The item came completely broken and unusable. The item was already opened when I opened the package, which was a bummer. I'm certain the item was crushed through postage because it was in big bag when it should have been in a box to protect it.

Don’t Email NO CUSTOMER SERVICE

Don’t bother emailing for customer service, no one ever responds. And make sure everything in your cart is on your actual confirmation list as I had things drop from my cart THAT WERE STILL AVAILABLE !! And the fact that you have to pay additional shipping every time EVEN WHEN THIS KINDA THING happens. 🙄

Buyer beware. No means of contacting.

Ive reached out twice now via email about missing items in my order and have not received a response. I tried calling the number multiple times and it doesn’t work. Just hangs up.

Great products!

Everything arrived in a timely manner and was exactly as pictured. To be honest I wasn't sure if the quality would be great, but it was. I highly recommend using for your party needs!

Order came quickly and everything was…

Order came quickly and everything was there. The pinata looks great.

Missing items never got a response…

Missing items never got a response after send 2 messages. Tried calling.

Customer service terrible

I ordered a giant El Toro Loco wall decal for my son's 4th birthday and recieved giant owl wall decals. Emailed over and over without any response.

Monster Truck boxes

I received my item in a timely manner and my items look great. My son will be so excited for his party

It arrived super fast and I loved…

It arrived super fast and I loved everything.

Never received the item I paid for.

I didn’t receive my full package, and have received no help!

I didn’t receive my full package. There were items missing from my order. I tried getting in contact with customer help 5 different times, with still no response … despite the website saying emails would be responded to in less than 24 hours. Now I don’t have my items and am also out the money.

Very cheap quality

Pleased with the products and quick…

Pleased with the products and quick delivery!

Amazing prices and service

Amazing prices and service, super quick delivery. Will order again!

I was missing items from the order

I was missing items from the order. There is no phone number listed for customer service. I emailed a while ago and nobody has answered me yet!

Purely Dissatisfied

Missing several items from my package and some of my foil balloons are already fading in color. Reached out via email 2 days ago, but no response as of yet. Also made multiple attempts to call, but it continues to disconnect prior to speaking with someone. Instead, I'm receiving excessive marketing emails. Irritated and disappointed. They will not get any additional business from my family!

Did not receive what I ordered

I would love to give more stars. I order little monsters party favors which consisted of 12 stuffed monsters. I received 1. I sent a message to birthday express through their site and have not received any response. I cannot find a phone number to call and am frustrated. I can't even return as I did not get the other 11 items. I would love to get the remaining 11 or get a refund.

Your product was exactly what I wanted…

Your product was exactly what I wanted and was delivered on time