birthdayexpress.com also powers the party store on the social planning web service Evite, which, along with birthdayexpress.com's parent company, BuySeasons, Inc.,
Birthday Express (www.birthdayexpress.com) has a 2.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. Opinions are polarized: 43% rate it 4 stars or higher while 43% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-09-07.
I have being sending you guy email since last year December but no respond. I haven’t received my items that I order since December 16,2022 and I have send many email but no respond from your side. I even call the number but it wasn’t going. Can you return my money if the item is not available. Thank you.
I still have yet to receive my entire order!!!
Ordering and shipping were great, product was terrible, plastic backdrop that was so wrinkled and ripped we couldn’t use it
My order was wrong I contacted them about it and gotten no response
They have a large variety of birthday items and hard to find party themes. I have been a customer ever since they were called Celebrate Express... for my daughter's 1st birthday back in '08! Now I'm buying items for her Sweet 16 :)
Delivery was quick and everything arrived in perfect order.
I order 2 packs of 12 each purple round clappers for my granddaughter birthday party. I received 1 pack of 6. I sent an email and you sent me 2 more packs of 6 each which is not enough. I needed 24 each, but have 18 each. Not happy😒
Was honestly a little skeptical based on the low prices and other reviews. However everything came and was shipped really fast!
Fast service, good prices and shipment arrive early than expected. Happy with my order.
I ordered something then my ordered was cancelled due to some things being sold out then I get online and they’re still there. Really needed those items and the money saved
Great prices and the shipping was extremely fast!
I did not receive all my items. Only way to contact was through email and have yet to hear back and it’s been a week. Because of this 1 star for customer service.
We are hosting Christmas and playing some games. My order was full of reasonably priced props and prizes and it arrived very timely.
Great product, quick shipping. Thanks
Shipping took a long time. I received almost everything. I still have not received my piñata and I have emailed and called what number I could find multiple times and still no response. My sons party is tomorrow and I still don’t have an answer on my piñata.
They haven't sent me my track number yet and I don't know anything about my package
Several Items missing from order, tried to contact several times with no response. No way to call company, not a good company to buy from, i was robbed
This is my second time using Birthday Express and had another great experience. The decorations were high quality and at a really great price. Shipping was also faster than expected. Highly recommend!
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