收到礼物,一开始就被阻止了。请求新卡,但在他们发送之前该卡已过期。又发了一封,又从一开始就被屏蔽了。再次打电话,他们想要我提供的地址验证。我提供了相关第三张卡的原始收据和副本。还没有收到回复。自圣诞节以来一直是一个问题。不要从他们那里购买。
26 年 6 月 30 日更新
他们回复了我,但我还没有收到。我已经完成了来回。我多次提供了相同的信息,但没有解决。不要购买
Blackhawk Network 回复2026-06-22Dear Wendy,
We have read your review and truly regret to know about the repeated issues you have experienced with multiple replacement cards, including cards being blocked or expired upon arrival, as well as the delays after you provided verification details, receipts, and documentation. We understand how frustrating it must be to deal with this situation for such an extended period since Christmas, and this is certainly not the experience we aim to provide. We would appreciate the opportunity to review your case further and work toward a resolution. Please check your email, including your spam or junk folder, for a message from [email protected], as we have reached out requesting additional information needed to assist you.
Regards,
Josh R.
Blackhawknetwork.com
**UPDATE FROM BLACKHAWKNETWORK.COM 06/23/2026:**
Hello Wendy, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Blackhawknetwork.com