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Blackhawk Network

100 条评价

4.5100 条评价
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关于 Blackhawk Network

数据更新
网站
www.blackhawknetwork.com
分类
活动与娱乐
所在地
United States · Pleasanton
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(10/10 条)
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Blackhawk Network靠谱吗?

Blackhawk Network(www.blackhawknetwork.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 100 条用户评价,属于活动与娱乐分类,口碑优秀。88% 的评价为 4 星及以上,10% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Margaret Lin-Robinette · 写过 1 条评价 · 体验于 2026-05-16 ·

优质的服务和响应

太棒了 真正有帮助和快速的服务。代表们真的很理解。

Blackhawk Network 回复2026-06-26

Hello Margaret, Thank you so much for your kind words and for taking the time to share your experience with us! We’re truly glad to hear that you found our service helpful and quick, and that our representatives were able to provide understanding support. It means a lot to our team to know their efforts are making a positive impact. If you ever need assistance again, please don’t hesitate to reach out, we’re always here to help! Regards, Maurice V. Blackhawknetwork.com

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David Bower · 写过 2 条评价 · 体验于 2026-06-22 ·

客户服务代表非常有帮助。

客户服务代表能够纠正我遇到的问题。 非常感谢他们的帮助。谢谢你!重新发行了两张借记卡。

Blackhawk Network 回复2026-06-26

Hello David, Thank you so much for your kind words and for taking the time to share your experience with us! We’re delighted to hear that our customer service representative was able to resolve the issue and assist with reissuing your debit cards. Your satisfaction is very important to us, and it’s great to know we were able to support you when you needed it. If there’s ever anything else we can help you with, please don’t hesitate to reach out. Regards, Maurice V. Blackhawknetwork.com

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Mansa Melvin · 写过 1 条评价 · 体验于 2026-06-24 ·

我的卡被锁定了,而不是……

我的卡被锁定了,您没有等几天才收到新卡,而是给了我一张数字卡。

Blackhawk Network 回复2026-06-26

Hello Mansa, Thank you so much for your kind words and 5-star review! We’re really glad to hear that we could quickly support you by providing a digital card when your original one was locked—getting you back up and running without delays is exactly what we aim for. If you ever need anything else, please don’t hesitate to reach out, we’re always here to help! Regards, Maurice V. Blackhawknetwork.com

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MB · 写过 1 条评价 · 体验于 2026-06-24 ·

快速而良好的服务

Blackhawk Network 回复2026-06-27

Hello there, Thank you so much for your kind words and 5-star rating! We’re glad to hear you had a quick and positive experience with our service, as providing fast and reliable support is always our goal. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your feedback and your support! Regards, Maurice V. Blackhawknetwork.com

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Niki Bech · 写过 4 条评价 · 体验于 2026-06-16 ·

一流的客户服务!

优质的客户服务和易于使用的礼品卡!干得好!

Blackhawk Network 回复2026-06-26

Hello Niki, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you found our customer service to be superb and that using your gift card was easy and enjoyable. Providing a smooth and positive experience is what we strive for, and feedback like yours truly means a lot to our team. If you ever need any assistance in the future, please don’t hesitate to reach out. We’ll be more than happy to help! Regards, Maurice V. Blackhawknetwork.com

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Francisco · 写过 1 条评价 · 体验于 2026-05-29 ·

这是一次很好的经历

这是一次很好的经历。他花时间解释并解决我的问题。

Blackhawk Network 回复2026-06-27

Hello Francisco, Thank you so much for your kind feedback! We are really glad to hear that you had a good experience and that our representative took the time to clearly explain everything and resolve your issue. Providing thorough and helpful support is very important to us, and it means a lot to know we met your expectations. If you ever need assistance again, please do not hesitate to reach out, we will be happy to help! Regards, Maurice V. Blackhawknetwork.com

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Iesha Walker · 写过 1 条评价 · 体验于 2026-06-10 ·

客户服务

Blackhawk Network 回复2026-06-27

Hello Iesha, Thank you so much for your 5-star review! We truly appreciate you taking the time to share your positive experience. We're glad to hear that our customer service made a good impression, as providing helpful and supportive assistance is very important to us. If you ever need anything in the future, please don't hesitate to reach out, we will be happy to help! Regards, Maurice V. Blackhawknetwork.com

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Martin Steffen · 写过 1 条评价 · 体验于 2026-06-18 ·

该代表了解我的...

该代表了解我的情况并在她引用我的话的 24 小时内解决了问题。她很有礼貌,和我一起工作没有任何问题。

Blackhawk Network 回复2026-06-26

Hello Martin, Thank you so much for your kind feedback! We’re delighted to hear that your experience was a positive one and that our representative was able to understand your situation, provide a clear timeline, and resolve everything within the promised 24 hours. Delivering helpful, timely, and respectful service is very important to us, and it’s great to know we met your expectations. We appreciate you taking the time to share your experience, and please don’t hesitate to reach out if you ever need assistance again. Regards, Maurice V. Blackhawknetwork.com

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Mindy Dugger · 写过 1 条评价 · 体验于 2026-06-22 ·

沟通和知识丰富的服务……

沟通和知识渊博的服务人员使提起争议变得容易,并且他们在整个过程中始终保持知情。

Blackhawk Network 回复2026-06-25

Hello Mindy, Thank you so much for your 5-star review and for sharing your experience with us! We’re thrilled to hear that our team’s communication and expertise made the dispute process easy and that you felt well-informed every step of the way. Providing clear guidance and keeping our customers updated is very important to us, so it’s great to know we met your expectations. If you ever need any further assistance, please don’t hesitate to reach out, we’re always here to help! Regards, Maurice V. Blackhawknetwork.com

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RW · 写过 1 条评价 · 体验于 2026-06-15 ·

问题很快就解决了!

他们迅速帮助我解决了我的问题,并愿意重新发行我的卡,免收管理费。

Blackhawk Network 回复2026-06-26

Hi there, Thank you so much for your kind feedback! We are glad to hear that your issue was resolved quickly and that our team could assist you promptly, including reissuing your card and waiving the admin fee. Providing fast and helpful support is always our priority, and it is great to know we met your expectations. If you ever need assistance again, please do not hesitate to reach out, we will be happy to help. Regards, Maurice V. Blackhawknetwork.com

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Bernard Cardenas · 写过 1 条评价 · 体验于 2026-06-22 ·

服务很棒

Blackhawk Network 回复2026-06-23

Hello Bernard, Thank you for your feedback! We truly appreciate you taking the time to share your experience, and we’re very glad to hear that you found our service to be great. If there’s ever anything more we can do to support you or make your experience even better, please don’t hesitate to reach out we’re always here to help. Regards, Maurice V. Blackhawknetwork.com

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Susan Dornan-Boulé · 写过 1 条评价 · 体验于 2026-06-14 ·

很容易使用我的预付费数字……

我的预付费数字卡很容易使用。当我遇到卡过期的问题时,客户服务人员更换了卡,并更新了到期日期,以便可以使用。

Blackhawk Network 回复2026-06-23

Hello Susan, Thank you so much for your kind feedback! We’re thrilled to hear that you found your prepaid digital card easy to use and that our customer service team was able to quickly resolve the issue with your expired card. Providing a smooth experience and timely support is very important to us, and it’s great to know we met your expectations. If you ever need assistance in the future, please don’t hesitate to reach out, we’re always here to help! Regards, Maurice V. Blackhawknetwork.com

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Wendy · 写过 1 条评价 · 体验于 2025-12-19 ·

不让我用卡!骗局!

收到礼物,一开始就被阻止了。请求新卡,但在他们发送之前该卡已过期。又发了一封,又从一开始就被屏蔽了。再次打电话,他们想要我提供的地址验证。我提供了相关第三张卡的原始收据和副本。还没有收到回复。自圣诞节以来一直是一个问题。不要从他们那里购买。 26 年 6 月 30 日更新 他们回复了我,但我还没有收到。我已经完成了来回。我多次提供了相同的信息,但没有解决。不要购买

Blackhawk Network 回复2026-06-22

Dear Wendy, We have read your review and truly regret to know about the repeated issues you have experienced with multiple replacement cards, including cards being blocked or expired upon arrival, as well as the delays after you provided verification details, receipts, and documentation. We understand how frustrating it must be to deal with this situation for such an extended period since Christmas, and this is certainly not the experience we aim to provide. We would appreciate the opportunity to review your case further and work toward a resolution. Please check your email, including your spam or junk folder, for a message from [email protected], as we have reached out requesting additional information needed to assist you. Regards, Josh R. Blackhawknetwork.com **UPDATE FROM BLACKHAWKNETWORK.COM 06/23/2026:** Hello Wendy, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Warm regards, Josh R. Blackhawknetwork.com

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Mindy R Dugger · 写过 2 条评价 · 体验于 2026-06-10 ·

企业社会责任很有帮助,知识渊博,而且……

CSR 知识渊博,乐于助人,帮助我快速解决了问题。

Blackhawk Network 回复2026-06-20

Hello Mindy, Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that our customer service representative was helpful, knowledgeable, and able to resolve your issue quickly. Providing efficient and supportive service is very important to us, and your feedback truly means a lot. If you ever need assistance again, please don’t hesitate to reach out. We’re always here and happy to help. Regards, Maurice V. Blackhawknetwork.com

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Greg Sands · 写过 4 条评价 · 体验于 2026-06-19 ·

为未成年人在学校买了一张卡...

为未成年人学校旅行购买了一张卡。一笔交易后,他们锁定了卡,使收款人在很长一段时间内没有钱。永远不会再购买他们的产品

Blackhawk Network 回复2026-06-20

Hi Greg, We’re sorry to hear about your experience, and we understand how concerning it must have been for the cardholder, especially during a school trip. We’d like the opportunity to look into what happened and help get this resolved as quickly as possible. Please check your email for a message from [email protected], as it contains instructions on how to securely provide us with the details we need to assist further. We appreciate you bringing this to our attention and are here to help. Regards, Maurice V. Blackhawknetwork.com

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IB · 写过 1 条评价 · 体验于 2026-06-11 ·

很棒的互动

让我的体验很棒的是我的问题得到了快速有效的处理。该公司在客户支持方面做得非常出色,因为我的问题在第一次互动时就立即得到了解决,并且完全不需要后续行动。如此无缝的服务很少见!

Blackhawk Network 回复2026-06-19

Hi there, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that your issue was resolved quickly and seamlessly on the first interaction, as providing efficient and reliable support is always our goal. It’s especially rewarding to know that our team delivered the level of service we strive for every day. We truly appreciate your feedback and your 5-star rating, and we’re always here if you ever need assistance again! Regards, Maurice V. Blackhawknetwork.com

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Olivia · 写过 3 条评价 · 体验于 2026-06-14 ·

我与 Blackhawk 的经历确实……

没有团队,只有客户。 我在 Blackhawk 的经历确实是一次令人惊奇的经历,尤其是最近遇到的争议问题,我在几天之内就收到了回复,我很惊讶,一切都很顺利,我喜欢如此顺利的客户服务,我得到了退款,因为这是未经授权的交易。 我实际上得到了一张补卡,退款。 非常感谢,这是我第一次使用 Blackhawk,他们是最好的!

Blackhawk Network 回复2026-06-19

Hello Olivia, Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that your dispute was handled smoothly and that our team was able to respond quickly and support you through the process. It’s great to know everything was resolved to your satisfaction, including your refund and replacement card. We truly appreciate your kind words and your trust in Blackhawk, especially on your first experience with us. If you ever need anything in the future, please don’t hesitate to reach out, we’re always here to help! Regards, Maurice V. Blackhawknetwork.com

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ToriRente Adams Queen Love · 写过 2 条评价 · 体验于 2026-06-18 ·

他们帮我解决了我的问题⁉️

Blackhawk Network 回复2026-06-19

Hi Tori, Thank you for your 5-star review! We’re glad to hear that our team was able to help you with your question and provide the support you needed. We truly appreciate you taking the time to share your positive experience, and we’re always here if you need any further assistance in the future! Regards, Maurice V. Blackhawknetwork.com

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Chasity Jones · 写过 3 条评价 · 体验于 2026-06-18 ·

他们很容易对付

他们很容易对付 他们处理事情很棒 我的卡更换为零问题,也没有等待很长时间

Blackhawk Network 回复2026-06-19

Hello Chasity, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that the process was smooth and that your replacement card was handled quickly and without any issues. Providing an easy and efficient experience is exactly what we strive for, and it’s great to know we met your expectations. If you ever need assistance in the future, we’re always here and happy to help! Regards, Maurice V. Blackhawknetwork.com

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Victor · 写过 1 条评价 · 体验于 2026-06-13 ·

模范客户服务经验

该代表知识渊博,倾听了我的疑虑,并向我提供了反馈。由于无法立即找到解决方案,该代表联系了他们的主管以寻求解决方案。在整个通话过程中,该代表始终保持冷静和镇定,努力解决我的问题。我发现这次经历非常有帮助,而且一点也不令人沮丧。

Blackhawk Network 回复2026-06-19

Hello Victor, Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that our representative was able to provide you with attentive, knowledgeable, and calm support while working toward a resolution. Delivering helpful and stress-free service is incredibly important to us, and it’s wonderful to know we met that goal in your interaction. We truly appreciate your feedback and will be sure to share your recognition with our team. If you ever need assistance again, please don’t hesitate to reach out, we’re always here to help! Regards, Maurice V. Blackhawknetwork.com