Blackhawk Network

Dear Sergio, Thank you for your thoughtful review. We are grateful to read that you had an excellent experience with our Cardholder Services Customer Support team. It is wonderful to know that our representative provided professional, patient, and helpful assistance while clearly explaining the process and resolving your issue in a timely manner. We truly appreciate your recognition of our team's dedication and thank you for your support. Warm regards, Josh R. Blackhawknetwork.com

Hello Vitalie, Thank you for taking the time to share your experience and for your 5-star review! We’re delighted to know that your first interaction with our Cardholder Services team was such a positive one. Providing friendly, patient, and easy-to-understand support is very important to us, and we’re glad our representative was able to answer all your questions and make the process simple. We truly appreciate your kind words and thank you for choosing Blackhawk Network. We look forward to assisting you again whenever you need us! Regards, Maurice V. Blackhawknetwork.com

Dear Ryan, Thank you for your kind review. We are delighted to know that our agent went above and beyond to assist you. Providing exceptional customer support is something we value greatly, and your appreciation means a lot to our team. Thank you for taking the time to share your experience. Warm regards, Josh R. Blackhawknetwork.com

Dear Maya, Thank you for sharing your experience. We are very pleased to read that our team was able to respond quickly and assist with replacing your lost graduation gift card. We know how meaningful a gift like that can be, and we are glad we could help provide a positive outcome. Your recommendation and kind words about our customer service are truly appreciated. Thank you for choosing Blackhawk Network. Warm regards, Josh R. Blackhawknetwork.com

Hello Jose, Thank you for taking the time to share your experience! We're delighted to know our team was able to quickly assist you with your virtual card and get everything resolved smoothly. Providing fast, efficient support is always our goal, and we're glad we could exceed your expectations. We truly appreciate your kind words and your 5-star review. Thank you for choosing Blackhawk Network, and we’re always here to help whenever you need us! Regards, Maurice V. Blackhawknetwork.com

Hello Owen, Thank you for taking the time to share your experience! We're delighted to know that our team was able to assist you quickly, address the issues you were experiencing, and provide the support you needed. Your kind words and 5-star review mean a lot to us. If you ever need assistance again, we're always here to help. Thank you for choosing Blackhawk Network! Regards, Maurice V. Blackhawknetwork.com

Hello Abe, Thank you for bringing this matter to our attention. We’re sorry for the frustration and inconvenience this situation has caused. We want to help and investigate your concerns further. Please check your inbox for an email from [email protected], as we have sent a request for additional information needed to review your case and assist you further. We appreciate the opportunity to look into this for you and look forward to working toward a resolution. Regards, Maurice V. Blackhawknetwork.com **UPDATE FROM BLACKHAWKNETWORK.COM 07/15/2026** Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service. Maurice V. Blackhawknetwork.com

Hello Lisa, Thank you for your 5-star review! We're delighted to know your experience was easy and smooth. Providing a simple and seamless experience is what we strive for, and we truly appreciate you taking the time to share your feedback. Thank you for choosing Blackhawk Network, and we look forward to serving you again in the future. Regards, Maurice V. Blackhawknetwork.com

Dear Dev, Thank you for your 4-star review. We appreciate you taking the time to share your experience and are glad the issue was ultimately explained. We know it took some effort to communicate the concern, and we truly value your patience throughout the process. Your feedback is important to us as we continue working to make every customer experience as smooth and straightforward as possible. Thank you for choosing Blackhawk Network. Warm regards, Josh R. Blackhawknetwork.com

Dear Jose, We have read your review and truly appreciate you taking the time to share your experience. We are delighted to know that our customer service team was able to assist you quickly, resolve your issue on the spot, and help you start using your card right away. Providing timely and effective support is important to us, and it is wonderful to know we were able to deliver the experience you deserved. Thank you for your kind words and for your 5-star rating. Warm regards, Josh R. Blackhawknetwork.com

Dear Shaketha, Thank you for your review. We understand your concern and appreciate you taking the time to share your feedback. We know that when you have a lot going on throughout the day, it can be unclear how the review process works, and we appreciate your comments regarding the Trustpilot experience. To help us better understand your situation and assist further, please check for an email from [email protected] and reply with the requested information. We look forward to hearing from you and working toward a resolution. Warm regards, Josh R. Blackhawknetwork.com **UPDATE FROM BLACKHAWKNETWORK.COM 07/23/2026:** Hello Shaketha, we're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you. Warm regards, Josh R. Blackhawknetwork.com

Dear Michael, We have read your review and appreciate you taking the time to share your feedback. We understand your frustration with the phone tree options and know how important it is to be able to reach the right support channel quickly and efficiently. We would like the opportunity to learn more about your experience and see how we can assist. Please check for an email from [email protected], as we have contacted you through Trustpilot and will need some additional information to further assist. Warm regards, Josh R. Blackhawknetwork.com **UPDATE FROM BLACKHAWKNETWORK.COM 07/19/2026:** Hello Michael, we're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you. Warm regards, Josh R. Blackhawknetwork.com

Hello Annette Thank you for taking the time to share your experience. We’re pleased to know that your concerns were reviewed carefully and taken seriously, and that we were able to help achieve a positive outcome. Providing a smooth and seamless experience for our customers is very important to us, and we're glad we could meet your expectations. Thank you for your feedback and for choosing Blackhawk Network. We truly appreciate your support. Regards, Maurice V. Blackhawknetwork.com

Hello Shanee, Thank you for taking the time to share your feedback! We're delighted to know that you had a great experience and that our team was able to assist you every step of the way to ensure your issue was fully resolved and your expectations were met. Your satisfaction is very important to us, and we truly appreciate your kind words. Thank you for choosing Blackhawk Network, and we look forward to assisting you again whenever needed! Regards, Maurice V. Blackhawknetwork.com

Hello Anthony, Thank you for your kind words and for taking the time to share your experience. We are delighted to know that our team was able to provide accurate information, timely assistance, and clear communication throughout the process. Delivering excellent customer service is our top priority, and your feedback means a great deal to us. We truly appreciate your support and thank you for choosing Blackhawk Network. Regards, Maurice V. Blackhawknetwork.com

Hello Brittani, Thank you for your 5-star review! We’re delighted to know you had a great experience with us. Your feedback means a lot to our team, and we appreciate you taking the time to share it. Thank you for choosing Blackhawk Network, and we look forward to serving you again in the future. Regards, Maurice V. Blackhawknetwork.com

Dear Elizabeth, We have read your review and greatly appreciate you taking the time to share your experience. We are delighted to know that Andy provided such exceptional service and made a positive impression during your interaction. It is especially meaningful to know that you felt compelled to share your feedback with her supervisor as well. We will be sure to recognize your kind words, and we sincerely thank you for choosing to share this wonderful feedback with us. Warm regards, Josh R. Blackhawknetwork.com

Hello Burton, Thank you so much for your kind words and for being a valued customer! We're delighted that you've been pleased with the level of customer service and support provided by our BHN team. Your feedback means a great deal to us, and we're grateful for the trust you've placed in us. We look forward to continuing to serve you and provide the excellent experience you deserve for many years to come! Regards, Maurice V. Blackhawknetwork.com

Hello Karina, Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to know that our team’s help and understanding made a positive difference in your experience. Your feedback means a lot to us, and we look forward to continuing to assist you whenever you need us. Thank you for choosing Blackhawk Network! Regards, Maurice V. Blackhawknetwork.com

Hello Allie, Thank you for your 5-star review! We're delighted to know that our customer service team was able to provide helpful support and that you found our employees kind throughout your experience. We truly appreciate you taking the time to share your feedback, and we’ll be sure to pass along your kind words to the team. Thank you for choosing Blackhawk Network, and we look forward to assisting you again in the future! Regards, Maurice V. Blackhawknetwork.com