Blackhawk Network（www.blackhawknetwork.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 100 条用户评价，属于活动与娱乐分类，口碑优秀。88% 的评价为 4 星及以上，10% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
一切都很快而且无忧无虑！客户服务非常好！
Hello Laura, Thank you for taking the time to share your experience! We're delighted to know that everything was fast, worry-free, and that our customer service team provided excellent support. We truly appreciate your 5-star review and your kind words. Thank you for choosing Blackhawk Network, and we look forward to assisting you again in the future! Regards, Maurice V. Blackhawknetwork.com
Hello Marc, Thank you for your 5-star review! We truly appreciate your kind words about the service you received. Providing polite, professional, and helpful support is very important to us, and it's wonderful to know that your experience reflected that. Thank you for choosing Blackhawk Network, and we look forward to assisting you again in the future. Regards, Maurice V. Blackhawknetwork.com
Hello Barry, Thank you for sharing your feedback. We appreciate you taking the time to let us know that you have seen improvements in our company. We'd still like the opportunity to learn more about your experience and assist further if needed. Please check your email for a message from [email protected], as we have reached out to gather some additional information and better support you. Regards, Maurice V. Blackhawknetwork.com **UPDATE FROM BLACKHAWKNETWORK.COM 07/28/2026** We're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (469) 312-0084; our team will help you. Maurice V. Blackhawknetwork.com
女客服代表是专业人士，她双重确保每一条信息都是正确的，并且一丝不苟地发现了以前询问没有发现的问题，她是公司的资产，应该得到晋升，这也是我这样做的原因。
Hi there, Thank you for taking the time to share this wonderful feedback. We are delighted to know that our customer service representative provided such professional and thorough assistance, taking the time to carefully review every detail and identify the issue that had previously gone unresolved. Your kind words mean a great deal to us, and we will be sure to pass along your recognition to the team member involved. We truly appreciate your support and are grateful for the opportunity to assist you. Thank you for choosing Blackhawk Network! Regards, Maurice V. Blackhawknetwork.com
良好的沟通
Hello Jimmy, Thank you for your 5-star review! We're delighted to know that you had a great experience with our service and communication. Providing excellent support and keeping our customers informed are very important to us, and it's wonderful to see that reflected in your feedback. We appreciate you taking the time to share your experience and thank you for choosing Blackhawk Network! Regards, Maurice V. Blackhawknetwork.com
更新 – 2026 年 7 月 22 日 尽管 Blackhawk Network 公开回应称我的案件正在积极处理中，并且我很快就会收到更新，但我仍然没有收到任何有意义的解决方案。 相反，我被要求重新提交我几周前已经提供的相同文件，包括与我的争议相关的文件。这只会造成进一步的延误，而不是推动我的案件向前发展。 此外，我仍在等待两笔合法商户退款被存入两张单独的 Joker 万事达卡礼品卡。这些退款已于 9 日和 10 日处理，我有 ARN 参考号，确认退款已发放。几周过去了，资金仍然没有退回到我的卡上。 此时，我对我的担忧得到适当处理失去了信心。反复要求提供相同的文件、缺乏沟通以及我的争议和退款的持续延误都是不可接受的。 由于我已经有了官方商家退款参考号，这笔钱由发卡机构（人民信托）保管，他们非法扣留我的资金。 根据我的经验，我打算向负责处理涉及 Joker Mastercard/Blackhawk Network 的拟议加拿大集体诉讼的律师事务所提供我的文件和信件，以便他们了解我的经历。我希望这件事最终得到解决，但客户不应该为了收回自己的钱而经历数周的延误和反复要求相同的信息。 更新：2026/07/30 我刚刚审阅了您日期为 2026 年 7 月 29 日的电子邮件，我认为我的案件犯了严重错误。 已提出的争议与我报告的问题无关。 您的电子邮件表明以下交易已启动退款： 2026 年 7 月 9 日 – 126.58 加元 2026 年 7 月 9 日 – 298.08 加元 这些是我收到的合法购买商品。我没有要求对这些交易进行退款。 我联系 Blackhawk Network 的问题完全不同。 我试图确定为什么两次合法的商家退款从未退回到两张单独的 Joker 万事达卡礼品卡中。我对最初的购买没有异议。 我所说的退款是： 退款 #1 退款金额：157.22 加元 退款发放日期：2026 年 7 月 9 日 ARN: 12305016190000016981055 退款 #2 退款金额：157.02 加元 退款发放日期：2026 年 7 月 10 日 ARN: 12305016191000015413083 这些退款现在已经大约三周了，但仍未记入我的礼品卡。 请立即审查我的案例并提出建议： 为什么我从未提出异议的合法购买会遭到退款？ 这些不正确的纠纷能否在对商家产生负面影响之前被制止？ 请调查上面列出的两个缺失的商家退款，因为这是我一直试图解决的问题。 在这一点上，我非常担心来自不同案件的信息被混合在一起。我希望有人仔细审查我的文件并确认正在调查正确的交易。
Hello there, Thank you for sharing your feedback. We sincerely apologize for the frustration and delays you have experienced regarding your dispute case and pending refunds. Our goal is to assist you as quickly as possible, and we would like the opportunity to review your concerns further. Please check for an email from [email protected] and reply with the requested information so our team can gather the necessary details and continue working toward a resolution. We appreciate your patience and look forward to assisting you further. Regards, Maurice V. Blackhawknetwork.com **UPDATE FROM BLACKHAWKNETWORK.COM 07/28/2026** We're sorry we couldn't contact you. We sent you an email from [email protected] asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (469) 312-0084; our team will help you. Maurice V. Blackhawknetwork.com
客户服务代理非常乐于助人，能够很快解决我的问题。
Dear Navin, Thank you for taking the time to share your experience. We greatly appreciate your 5-star review and are pleased to read that our customer service agent was helpful and able to resolve your issue quickly. Providing efficient and effective support is very important to us, and it is rewarding to know that we were able to assist you. Thank you for choosing Blackhawk Network, and we appreciate your feedback. Warm regards, Josh R. Blackhawknetwork.com
威力”来完成它。 消息灵通且乐于助人
Dear Larry, Thank you for your review. We truly appreciate your kind words and are pleased to read that our team's willingness to get the issue resolved made a positive impression. It is especially rewarding to know that you found our support informed and helpful throughout the process. We value your feedback and thank you for choosing Blackhawk Network. Warm regards, Josh R. Blackhawknetwork.com
这是一项很棒的服务，谢谢你们让我拿回了我的钱。
Dear Verena, Thank you for your kind review. We are delighted to read that you were satisfied with the service you received and the resolution of your case. Providing effective support and assisting customers through the resolution process is very important to us. We appreciate your feedback and thank you for choosing Blackhawk Network. Warm regards, Josh R. Blackhawknetwork.com
客户服务是无价的。 工作人员非常脚踏实地热情友好。
Dear Dvita, Thank you for taking the time to share your experience. We are delighted to read that you found our customer service invaluable and that our team came across as warm, friendly, and approachable. Creating a positive and supportive experience for our customers is very important to us, and we greatly appreciate your recognition of our staff's efforts. Thank you for your feedback and support. Warm regards, Josh R. Blackhawknetwork.com
Hello Kristina, Thank you for taking the time to leave us a 5-star review! We're thrilled to know you had a fast and efficient experience with our service. Providing seamless support is our goal, and your feedback means a lot to our team. We appreciate your support and look forward to assisting you again whenever needed. Regards, Maurice V. Blackhawknetwork.com
Hello Jerry, Thank you for taking the time to leave us a 5-star review! We’re delighted to know that you had a positive experience and found our replies prompt and helpful. Providing timely support is very important to us, and we truly appreciate your feedback and recognition. Thank you for choosing Blackhawk Network, and we look forward to assisting you again whenever needed. Regards, Maurice V. Blackhawknetwork.com
客户服务非常有帮助并纠正了我的情况。我很感激你的帮助！
Dear Rob, Thank you for taking the time to share your experience. We are pleased to read that our Customer Service team was able to assist you and help resolve your situation. Providing helpful and effective support is always our goal, and we truly appreciate your kind words and recognition of our efforts. Thank you for choosing Blackhawk Network. Warm regards, Josh R. Blackhawknetwork.com
友好、乐于助人、知识渊博、富有同情心的员工真诚地想要提供帮助，并为获得最佳结果提供了可能。谢谢。
Hello Simon, Thank you for your kind words and for taking the time to share your experience. We are thrilled to know that our team was friendly, helpful, knowledgeable, and compassionate while assisting you. Providing the best possible support and helping our customers achieve positive results is always our goal. We truly appreciate your feedback and your trust in us. Thank you for choosing Blackhawk Network, and we look forward to assisting you again in the future! Regards, Maurice V. Blackhawknetwork.com
优质的客户服务，协助满足客户需求
Hello Thomas, Thank you for taking the time to share your feedback and for the 5-star review! We’re delighted to know that our team was able to assist with your needs and provide you with a great customer service experience. Your kind words mean a lot to us and motivate us to continue delivering the best support possible. We appreciate your trust in Blackhawk Network and look forward to serving you again in the future. Regards, Maurice V. Blackhawknetwork.com
与聪明人做生意总是令人感到不安。 翻译很勤奋，讨论过程中我信心十足。 做得非常好。
Hello, Thank you for your thoughtful review. We are delighted to read that you felt comfortable and confident throughout your interaction with our team. It is especially rewarding to know that the translator's diligence and professionalism contributed positively to your experience. We greatly appreciate your kind feedback and look forward to continuing to provide excellent service. Warm regards, Josh R. Blackhawknetwork.com
服务很好，他们实际上在帮助我。尽管我的猫正在被使用
Dear William, Thank you for sharing your experience. We are pleased to read that you found our service helpful and that our team is assisting you with your concerns. We know how important it is to receive support during challenging situations, and we appreciate your recognition of our efforts. Thank you for your feedback. Warm regards, Josh R. Blackhawknetwork.com
Dear Jerome, Thank you for your review. We are pleased to know that you were satisfied with the timeliness of our response. Providing prompt assistance is important to us, and we appreciate you taking the time to recognize our efforts. Thank you for your support. Warm regards, Josh R. Blackhawknetwork.com
令人惊叹的客户服务并且非常可靠。
Dear Marlene, Thank you for your positive feedback. We are thrilled to read that you found our customer service amazing and our support reliable. Delivering dependable assistance and a great customer experience is always our goal. We sincerely appreciate your kind words and support. Warm regards, Josh R. Blackhawknetwork.com
非常好的沟通。而且整个过程非常容易理解
Dear Whittany, Thank you for your feedback. We are pleased to know that our communication was clear and that the process was easy to understand. We strive to provide transparent guidance and straightforward support, and we appreciate your recognition of these efforts. Thank you for sharing your experience. Warm regards, Josh R. Blackhawknetwork.com
共 100 条符合条件的评价