您的 AI 支持需要改进
您的人工智能支持需要改进,但真正的人类代理做得很好。
Hello, Thank you for the feedback and the kind review. Charlotte Customer Advocate at Bluehost
Bluehost(www.bluehost.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 205 条用户评价,属于电子与科技分类,口碑良好。79% 的评价为 4 星及以上,18% 为 1 星;商家回复了 77% 的差评。数据最后更新于 2026-08-10。
您的人工智能支持需要改进,但真正的人类代理做得很好。
Hello, Thank you for the feedback and the kind review. Charlotte Customer Advocate at Bluehost
创建帐户的网站经验丰富,但某些选项有限,因此他们可以向您追加销售。例如:我购买了一个允许 10 个网站的企业帐户,但仅附带 2 个电子邮件帐户。如果您想要更多,则需支付额外的月费。
Hi Larry, Thank you for taking the time to share your experience. We would be happy to walk through your hosting plan with you to ensure you have a clear understanding of what's included and answer any questions you may have. You can also review our hosting plans here: https://www.bluehost.com/web-hosting. We've asked our Escalations Team to take a closer look at your account and assist however we can. A member of our team will be reaching out to you directly to discuss your concerns. Charlotte Customer Advocate at Bluehost
支持团队帮助我正确指向我的外部博客域,以便可以在线找到该网站。早些时候,当我们从另一个注册商转移博客网站时,由于域名问题,我们常常会收到 404 错误。我还发现 Bluehost 提供非常实惠的 Wordpress 托管计划。这是我将 WP 网站转移到 Bluehost 的一个重要原因。
Hi Sanjay, Amazing to hear! Thank you for taking the time to share your experience and for the superb review. Charlotte Customer Advocate at Bluehost
绝对可怕的经历。即使我没有开启自动续订,他们还是以高得多的价格自动为我签约了 3 年。所以我又注册了一个月,这样我就可以将我的网站迁移到一家新的托管公司。这位女士完全删除了我的 cpanel、网站和托管计划,然后客户服务人员表示,只有我注册新计划,他们才能获得我的备份。我忍受他们太久了。我强烈建议您使用除 bluehost 之外的任何其他人。他们的客户服务是迄今为止最糟糕的,并且主动破坏了我的网站,所以现在客户只能在主页上看到我的帐户已被暂停,而我无法更改它。
Hi Jay, Thank you for taking the time to share your experience. It's unfortunate to hear that you ran into issues related to billing, account status and support. I wanted to let you know that we reached out to you requesting a bit more information so we can locate your account and take a closer look at what's been happening. Once we have those details, we will ask our Escalations team to take a closer look at your account and assist however we can. Thank you for bringing this to our attention. We appreciate your time and look forward to hearing from you. Charlotte Customer Advocate at Bluehost ________________________________________________ Update 7/31/2026 Hi Jay, Thank you for providing the additional information needed to help us locate your account. We've asked our Escalations team to take a closer look at your account and assist however we can. A member of our team will be reaching out to you directly to discuss this matter further. Kind regards, Charlotte Customer Advocate at Bluehost
我已经使用蓝色主机很多年(十多年了),他们曾经是最好的主机之一,但多年来他们的服务和业务实践已经严重退化。从将技术支持从美国转移到海外,到更改我原来的合同(我注册了无限存储网络托管,现在只有 50GB 的空间,包括电子邮件),再到每年在不告诉我的情况下增加该计划的成本。这样的例子不胜枚举。这些人现在很糟糕,一百万年后也不会和他们做生意。
Hi Jose, Thank you for taking the time to share this review! It's unfortunate to hear about your experience with us. We've asked our Escalations team to take a closer look at your experience and assist however we can. A member of our team will be reaching out to you directly to discuss this further. Thank you for bringing this to our attention. Charlotte Customer Advocate at Bluehost
约翰·约翰(亲爱的约翰)做了一件了不起的工作。有礼貌、受过良好教育且易于交谈。我超级开心
Hi Alex, I am glad John was able to assist you. Thank you for the thoughtful review! Charlotte Customer Advocate at Bluehost
非常感谢您一次性解决了所有问题。我真的很感谢你的帮助!
Hi Joyce, Great to hear! Thank you for the superb review! Charlotte Customer Advocate at Bluehost
客服很负责,很有耐心。他们非常专业地解决我的问题。非常感谢
Hello, Thank you for the wonderful review! Charlotte Customer Advocate at Bluehost
卡思提供快速而有礼貌的帮助。感谢您帮助取消一些域名并提供有关迁移域名/网站的建议。
Hello, Great to hear! Thank you for taking the time to share your experience and for the superb review. Charlotte Customer Advocate at Bluehost
Hi Winston, Thank you for the kind review! Charlotte Customer Advocate at Bluehost
我曾经拥有过的最好的技术聊天体验。 让·雷·克拉罗 (Jean Rey Claro) 使这一切成为可能,并且是一位值得合作的摇滚明星。如果您发现自己需要与 BlueHost 支持或销售人员交谈,请务必询问 让·雷伊·克拉罗的名字。毫无疑问,您将获得我今天所经历的同样令人惊叹的知识和支持
Hi Joseph, Great to hear Jean Rey Claro was able to assist you! Thank you for taking the time to share your experience and for the thoughtful review. Charlotte Customer Advocate at Bluehost
非常有帮助的聊天顾问可以帮助解决所有疑问。
Hi Hayley, Thank you for the wonderful review! Charlotte Customer Advocate at Bluehost
Hi Sheila, Thank you for the kind review! Charlotte Customer Advocate at Bluehost
我在 GoDaddy 工作了 25 年。 我希望我早点知道 Bluehost。出色的销售团队和客户支持。 他们实际上很关心并花时间解释事情。
Hi Wayne, Amazing to hear! Thank you for the wonderful review. Charlotte Customer Advocate at Bluehost
Shrithika,给了我很好的帮助。
Hi Jim, Great to hear! Thank you for the kind review. Charlotte Customer Advocate at Bluehost
我在 Bluehost 工作的时间可能不超过 10 年,也许 15 年。他们总是超越我。即使这不是他们的工作,请帮助我完成我要求他们帮助我的事情。他们经常会帮助我摆脱小困境。几周前,我的网站被黑了,他们帮助我恢复并帮助我解决了很多非常复杂的技术问题。偶尔你会遇到一个不想提供帮助的技术人员,但总的来说,我想说 90% 的情况下,每个人都非常乐于助人,非常友善,并且对我来说已经超出了预期。我强烈推荐他们。
Hi Edna, Great to hear! Thank you for taking the time to share your experience and for the thoughtful review. Charlotte Customer Advocate at Bluehost
Preema D 是我在 Bluehost 支持下遇到过的最好的!!
Hello, Glad to hear! Thank you for the kind review. Charlotte Customer Advocate at Bluehost
好的......
Hello, Thank you for the great review! Charlotte Customer Advocate at Bluehost
Hi John, Thank you for the delightful review! Charlotte Customer Advocate at Bluehost
约翰在计费方面非常棒! 他很有耐心、专业、乐于助人。他解决了我的服务问题。总的来说,我对 Bluehost 很满意。但是,我对他们销售团队的一些成员感到非常失望和不满意。当我过去打电话时,他们知识渊博且乐于助人。当我最近与 Angel 交谈以更新我的恶意软件和安全包时。她直言不讳地说不再支持、无用、不再起作用!然后她要我支付原来的费用加上额外的费用,超过两倍!什么?所以,我的网站一直以来都很脆弱,而且我已经为无用的服务付费了,而你却想让我续订它并为此支付更多费用!荒谬的!啊!这就是我给 4 星而不是 5 星的原因。值得庆幸的是,约翰能够纠正她试图追加销售时造成的混乱。
Hello, Thank you for taking the time to share your experience and for the thoughtful review. It's great to hear John was able to assist, provide the support you needed and help get things resolved. It's unfortunate to hear about your previous experience with the sales team. We appreciate you bringing this to our attention, as your feedback helps us improve. Charlotte Customer Advocate at Bluehost
共 205 条符合条件的评价