BookRenter

We apologize for the confusion. The shipping methods listed on our website (https://www.bookrenter.com/shipping) are as follows: Standard Shipping takes up to 9 business days (3-7 business days + 2 business days processing) Express Shipping takes up to 4 business days (1-2 business days + 2 business days processing) Express Plus Shipping takes up to 3 business days (1 business day + 2 business days processing) Orders placed Monday-Friday before 10 a.m. Pacific Time have the current and next business day to process and ship. Orders placed after 10 a.m. Pacific Time will process and ship over the next two business days. Our published shipping timeframes are good faith estimates only based on our standard shipping methods. Although we desire to meet our published timelines, we can’t guarantee what day/date you will actually receive your order. If you need further assistance, please give us a call at 877-642-9313 or send us an email: https://bookrenter.zendesk.com/hc/en-us/requests/new Regards, BookRenter Customer Success Team

We apologize for the confusion. Keep in mind that orders placed with standard shipping require 1-2 business days to process and 3-7 additional business days for delivery, but we do have faster shipping methods available (see www.bookrenter.com/shipping). Our records indicate that your order was delivered. If you need further assistance, please give us a call at 877-642-9313 or send us an email: https://bookrenter.zendesk.com/hc/en-us/requests/new Regards, BookRenter Customer Success Team