Honestly I have had nothing but good things to say about this company. It took me I don’t know how long to find the correct parts based on the shop who installed my kits. I called Brembo they recommend this company and since then it’s been awesome. I’ve been dealing with Adam. The guy does an thorough and in-depth look at making sure I get the right parts. Yes shipping can be delayed due to this new fun world we’re living in but that’s not their fault. If there’s an issue all I do is text or call them and they hunt it down ASAP and try to find the best way to resolve it. In what they can control they do a great job at it. For all the stuff that’s out of their hands, people shouldn’t be bashing on them for it.
Awesome job guys 👍 keep the good customer service going, hard to find a company like that now a days.
Great response team from the texts very fast responding and great help got my order situated within 10 mins @edgar needs a raise he’s a big help -Edgar Esparza sales rep I’d 299
Edgar was the service representative, helped me find replacement product within minutes. Very grateful for the customer service provided and will recommend BuyBrakes business to friends and family! Thanks!
Very few sales agents deliver what they say they will. Edgar promised his products will be delivered on Tuesday December 14th. I am happy to say he was right. This is during Holiday Season. I am impressed. I had been searching for the Brake Calipers and could not believe it when Edgar said he could get the parts.
Excellent Service.
Paid for my order nine days ago. Still no tracking number. From their website. "Shipping Information & Order Status" "Will you provide tracking information?"
"Tracking numbers are sent after your order has processed and shipped. Tracking numbers are not sent during order confirmation. Please check your spam folder if you are expecting a tracking number and haven't received it. Please allow 24-48 hours to receive a tracking number."
24-48 hours from when? It's like a be back in ten minutes sign on a locked up store. Won't be purchasing from this company again.
BuyBrakes.com 回复2021-12-06
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创始人，BuyBrakes.com
John Butler
888-257-7149 分机 459
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