Carolina Herrera

Dear Nirma, Thank you for taking the time to leave us such a lovely review about your received order. Your personal mentioning of our Bruno is also very much appreciated, he will be truly thrilled to read about your wonderful review. Your compliments reinforce us in our daily effort to offer the best to our customers and hope to welcome you back to Carolina Herrera soon. Our team wishes you a great day! Your Carolina Herrera Team

Dear Kinder, It is with great pleasure that we have read your positive feedback about the service you have received with your return at Carolina Herrera. Compliments such as yours reinforce us in our daily effort to offer the best to our customers and we hope to welcome you back to Carolina Herrera soon. Our team wishes you a great day! Your Carolina Herrera Team

Dear Michelle, Thank you for taking the time to leave us such a wonderful review about how Andrea has assisted you throughout the holiday season of 2025 here at Carolina Herrera. She will be so pleased to read about your kind words, and they truly mean so much to us. Your feedback reinforces us in our daily effort to offer the best to our customers and hope to welcome you back to Carolina Herrera soon. Our team wishes you a wonderful day! Your Carolina Herrera Team

Dear Monica, It is with great pleasure that we have read your positive feedback about the service you have received with your recent order. We would like to thank you for taking the time to tell us about your satisfaction with our Nicoletta she will be truly thrilled about your wonderful review and the personal mentioning of her. Compliments such as yours reinforce us in our daily effort to offer the best to our customers and hope to welcome you back to Carolina Herrera soon. Our team wishes you a great day! Your Carolina Herrera Team

Dear Julianna, Thank you for taking the time to share your experience. We are truly sorry to hear about the difficulties you have faced with your bag. We would like to clarify that our team handles customer service for Carolina Herrera, which is separate from CH Carolina Herrera. As such, we unfortunately do not have access to orders or internal processes related to CH Carolina Herrera boutiques, including the CH store in Dallas you have mentioned.  To ensure your concerns are addressed by the appropriate team, we kindly ask you to reach out directly to CH Carolina Herrera's customer service using the contact details below: Email: [email protected] and Toll-Free Number: +1 844 547 2912 Additionally, please find here their Trustpilot profile: https://uk.trustpilot.com/review/chcarolinaherrera.com. They will be best positioned to assist you with the matter and offer the appropriate resolution. Thank you for understanding! Kind regards, Your Carolina Herrera Team

Dear Luis, , Thank you for your kind review! We appreciate you taking the time to leave this review. We’re delighted to hear that you’re happy with the service we have provided. We will certainly pass your comments onto Bruna.  Customer satisfaction is at the heart of what we do, and your feedback motivates us to keep delivering great experiences. We hope to continue welcoming you at Carolina Herrera in the future. Kind regards, Your Carolina Herrera team.

Dear Tracey, It is with great pleasure that we have read your positive feedback about the service you have received. We would like to thank you for taking the time to tell us about your satisfaction with our Mariangela, she will be truly thrilled about your wonderful review. Your compliments reinforce us in our daily effort to offer the best to our customers and hope to welcome you back to Carolina Herrera soon. Our team wishes you a great day! Your Carolina Herrera Team

Dear Matthew, It is with great pleasure that we have read your positive feedback about the service you have received. We would like to thank you for taking the time to tell us about your satisfaction with our Bintou, she will be truly thrilled about your wonderful review. Compliments such as yours reinforce us in our daily effort to offer the best to our customers and hope to welcome you back to Jean Paul Gaultier soon. Our team wishes you a great day! Your Carolina Herrera Team

Dear Emma, Thank you for sharing your positive experience with us, we are glad that we could assist you this time.  We also wish to sincerely thank you for leaving us such a kind review about our Teresa, she will be thrilled seeing your lovely feedback. Our team wishes you a great day and we hope to welcome you back to Carolina Herrera soon! Your Carolina Herrera Team

Dear Otille, Thank you for sharing your experience with us. We are truly sorry to hear about the frustration and disappointment caused by our recent website promotion. We wish to reconfirm that promotions are not cumulative unless stated otherwise on our website, and we are truly sorry for the disappointment caused on this occasion. We hope to have the opportunity to restore your confidence in Carolina Herrera and to welcome you back in the future. Your Carolina Herrera Team

Dear Teresa, It is with great pleasure that we have read your positive feedback about the service you have received. We would like to thank you for taking the time to tell us about your satisfaction with our Nicoletta, she will be truly thrilled about your wonderful review. Your compliments reinforce us in our daily effort to offer the best to our customers and hope to welcome you back to Carolina Herrera soon. Our team wishes you a great day! Your Carolina Herrera Team

Dear Shaunette, We wish to thank you for taking the time to leave us such a wonderful review about our Afful, she will be truly delighted about your kind review. We work hard to offer the very best service to our customers, your compliments reinforce us in our daily effort to we sincerely hope to welcome you back to  Carolina Herrera soon. Our team wishes you a great day! Your Carolina Herrera Team

Dear Jorge, It is with great pleasure that we have read your positive feedback about the service you have received. We would like to thank you for taking the time to tell us about your satisfaction with Carolina Herrera.  Compliments such as yours reinforce us in our daily effort to offer the best to our customers and hope to welcome you back to Carolina Herrera soon. Our team wishes you a great day! Your Carolina Herrera Team

Bonjour Todi, Merci beaucoup pour votre retour. Nous sommes ravis d’apprendre que notre ambassadrice de marque Audrey a su vous accueillir chaleureusement et vous accompagner avec des conseils pertinents lors de votre achat de produits Carolina Herrera. Nous sommes heureux que votre expérience ait été agréable et que les informations fournies vous aient été utiles. Votre satisfaction est notre priorité, et vos gentils mots seront transmis à Audrey, qui sera ravie de les recevoir. Nous avons hâte de vous assister à nouveau pour vos futurs achats Carolina Herrera et de rendre chaque expérience aussi agréable que celle-ci. Votre Équipe Carolina Herrera

Dear Grisely, It is with great pleasure that we have read your positive feedback about the service you have received. We would like to thank you for taking the time to tell us about your satisfaction with our Madeleine she will be truly thrilled about your wonderful review. Your compliments reinforce us in our daily effort to offer the best to our customers and hope to welcome you back to Jean Paul Gaultier soon. Our team wishes you a great day! Your Carolina Herrera Team

Dear Katie, , Thank you for your kind review! We appreciate you taking the time to leave this review. We’re delighted to hear that you’re happy with the service we have provided. We will certainly pass your comments onto Bintou. We are happy that everything was resolved for you. Customer satisfaction is at the heart of what we do, and your feedback motivates us to keep delivering great experiences. We hope to continue welcoming you at Carolina Herrera in the future. Kind regards, Your Carolina Herrera team.

Dear Edelyn, We greatly appreciate your kind words, Teresa will be thrilled to read your comments. By taking the time to share your enthusiasm with us in this wonderful review you truly reinforce us in our daily effort to offer the very best to our customers. We hope to welcome you back to Carolina Herrera soon and wish you a wonderful day! Your Carolina Herrera Team

Dear Henderson, Thank you for taking the time to share your enthusiasm with this wonderful review. We greatly appreciate your kind words about Patrick and hope to continue providing an online experience that exceeds your expectations. We hope to welcome you back to Carolina Herrera soon and wish you a wonderful day! Your Carolina Herrera Team

Dear Julia, Thank you for taking the time to share your experience. We are happy to hear that our Carolina Herrera Brand Ambassador was able to assist you with such ease and professionalism. Your satisfaction is incredibly important to us, and knowing that your interaction met your expectations truly means a lot. Thank you again for your trust. We look forward to assisting you again in the future. Your Carolina Herrera team.

Dear Ricardo,  Thank you for taking the time to share your feedback with us. We are sorry to hear about the inconvenience you experienced with your delivery. Our team did investigate your case and reached out regarding this matter. We understand how frustrating this can be, and we truly appreciate your comments. We will make sure to forward this feedback to the relevant department. Thank you again for bringing this to our attention. Your Carolina Herrera Team