Carpet One By Henry

Thank you Jennifer ~ We love having Travis as part of our team. He is both professional, knowledgeable and trustworthy to help our customers with their flooring needs. Our owner, Henry Scott, started this business over 42 years ago and built it based on his attention to installation and his passion for his customers. Today, it is extremely important to us that we continue that legacy. Reviews like yours, help us know that we are doing the right things. Thank you for your business and enjoy your new floors. The Team at Carpet One By Henry

Thank you Marian ~ We are very fortunate to have people like Jeff on our team. He is knowledgeable, professional, and always willing to go above and beyond what is expected of him. Henry Scott, our owner, started this business over 42 years ago and built the business based on his attention to installation details and his servicing of his customers. Today, we focus on ensuring that we continue to treat our customers with respect and assurance that we will do what we say. We appreciate your business and we hope you enjoy your new floors. The Team at Carpet One By Henry

Angelo ~ Thank you for the 5-star review. We will be sure to pass this along to Tracey. We hope you enjoy your new flooring. The Team at Carpet One By Henry

Good Morning Michael Family ~ Thank you for starting out our Saturday with a 5-star review. We are fortunate to have great people on our team, like Kelly. She has a great eye for design, and we often hear how helpful she is in finding "just the right selection". Our owner, Henry Scott, started this business over 42 years ago and has built the business based on his attention to installation detail and his passion for servicing his customers. Those elements are still extremely important to us today, which is why we invite people to review our company. Your feedback helps us know if we are living up to expectations. Thank you again for your time and your business. We hope you enjoy your new carpet. The Team at Carpet One By Henry

Emily ~ Thank you so much for the 5-star review. We try so very hard to make sure we keep our customers happy. Henry Scott, our owner, built our business on his reputation for a quality install and attention to his customers' requests. Our average installation crew has been with us for over 19 years and we are very comfortable sending them into our customers' homes. Thank you for your business and this stellar review. The Team at Carpet One By Henry

Rita ~ Thank you for the 5-star rating. We try so very hard to live up to our owner, Henry Scott's, expectations. He started this business over 40 years ago and has built our reputation based on quality installation and passion for a high level of customer service. Reviews like this help us know we are on track. Enjoy your new floor The team at Carpet One By Henry

Wanda ~ Thank you for the 5-star review. It means a lot to us to get feedback like yours. Our owner, Henry Scott, started our business over 40 years ago and built the business on his attention to installation detail and high standards for customer service. Reviews like yours, help us know that we are on the right track. Enjoy your new flooring The Team at Carpet One By Henry

Matthew ~ Thank you for the 5-star review. I wished we could take all the credit, however we are very dependent on our suppliers to get products here in a timely manner. We can take credit for making sure that your installation date is set once your materials arrive in our warehouse. We are very focused on our customer's time, and we understand that importance of "on time delivery", which is why our installation scheduler does everything possible to beat those deadlines. We certainly appreciate your feedback and we appreciate your business. Enjoy your new floors. The Team at Carpet One By Henry

Thank you Danielle for the 5-star review. We try really hard to make things easy for our customers. We appreciate the feedback. Our owner, Henry Scott, started our business over 42 years ago and built the business based on his passion for customer service and his attention to installation detail. It is feedback like yours that assures us we are on the right track. Enjoy your new floors The team at Carpet One By Henry

Gail ~ I am really sorry to hear about your experience with our N. Church Street store. This is really not the way that we handle our business. I did reach out to our Account Executive to find out what happened on our end. I was able to determine that our Account Executive was trying to schedule a time that both she and our installation manger could come out together, because she understood that there were multiple layers of flooring at your home that would need to be examined. In cases like this, we do prefer that our Installation & Customer Service manager accompany our Account Executives to the home, as he can help evaluate what we can and can not do. I believe that our Account Executive tried to reach back out to you but had been unable to catch back up with you. I am very sorry to hear about your wife's condition and can certainly understand the urgency of getting a new floor down. Please call me direct if you are willing to give us another opportunity to work with you and I can help coordinate the scheduling of calendars on our end. I can be reached at 336-379-1018. Teresa Ridge Sales & Marketing Manager

Janice ~ Thank you so very much for the 5-stars. Henry Scott, our owner, started this business over 42 years ago and built the business due to his passion for customers and his attention to his installations. Today, we try extremely hard to please all of our customers by offering them great service and doing things that we promise, especially with installation and delivery dates. It is feedback like yours that helps us know we are on track. Enjoy your new rugs. The team at Carpet One By Henry

Carolyn ~ Thank you so very much for the 5-Star review. We try so very hard to uphold our founder's reputation. Henry Scott, started this business over 42 years ago and literally built it based on his attention to installation detail combined with his passion to please his customers. We send our review requests so we know what is going on "after the sale". Thank you so much for taking the time to give us feedback. We appreciate your business and we hope you enjoy your new floor. The team at Carpet One By Henry

Gay ~ Thank you for starting us off with this great 5-star review. We are very fortunate to have Tracey on our staff. She truly has her customers' best interest at heart. We get feedback often about her willingness to help with color suggestions and design. Thank you for your business and we hope you are enjoying your new floors. The team at Carpet One By Henry

Amanda ~ Thank you for the great feedback. We are very fortunate to have Travis on our staff as a flooring consultant. His years of experience really pay off with our customers, because he truly is a flooring expert. We often get comments about how he is able to work within budgets to offer some great options for customers to choose from. Our owner, Henry Scott, started this business over 42 years ago, and still is very "in-tune" with us being able to offer superior customer service in addition to our quality installation. It is feedback like yours, that helps us know we are on track. We do appreciate your business and hope you enjoy your new floor. The team at Carpet One By Henry

Thank you so much for the 5-star review. Our owner, Henry Scott, started this business over 42 years ago and has built the business with his attention to installation details and his wish to provide high levels of customer service. It is feedback like yours that helps us know we are on-track. Thank you again for your trust in our company. We hope you and your members enjoy the new floor. The team at Carpet One By Henry

Catharine ~ Thank you so very much for the 5-Star review. Our owner, Henry Scott, started this business over 42 years ago and has built the business based on his attention to installation details and his passion for our customers. We try extremely hard to offer exceptional customer service, which is why feedback is so important. Feedback like yours, ensures us that we are on the right track. We hope you enjoy your new flooring. The Team at Carpet One By Henry

Allison ~ Thank you for the 5-star review. It thrills us to know that you had a great experience. Our owner, Henry Scott, built this business on his attention to installation details and his passion for his customers. We try our very best to continue that legacy today, which is why we actively ask for feedback. Thank you again, for taking time out of your day to rate us. We appreciate your business and hope that you enjoy your new floors. The Team at Carpet One By Henry

Nancy ~ Thank you so much for the feedback. One of our objectives for the company is to have the best and most diverse flooring products on our showroom floors. We want to be the number one "Go To", when people think of flooring. Our owner, Henry Scott, has been in this business for over 40 years and he continues to be very active in our business. He is always open to seeing vendors about their products so we can easily access what we can/do offer our customers. The business was built based on Henry's passion to please his customers, which is why we promote "Lifetime Installation". It is feedback like yours that helps ensure we are still on track. Thank you for your business and enjoy your new floors. The Team at Carpet One By Heny

Sandy ~ We really appreciate you taking the time out of your day to send us this feedback. Our owner, Henry Scott, started this business over 42 years ago. He was meticulous about his installations then and we try our very best to uphold his reputation today. Henry's installation crews have been with him an average on 19 years and we feel very comfortable sending them into our customers' homes. Feedback like yours ensures us of the job we do. Thank you again for the review and your business. We hope you enjoy your new flooring. The Team at Carpet One By Henry

Thank you so much for the feedback. Henry Scott, our owner, started this company over 40 years ago and built the business based on his installation reputation and his positive outlook on customer service. Today, we continue to strive to keep his reputation as impeccable as it was 40+ years ago. It is feedback like yours that assures us that we are on track. We appreciate your business. The team at Carpet One By Henry