Carpet One By Henry

Good afternoon Paul & Barbara ~ Thank you for taking time out of your day to send us this feedback. I see where we have done several installations for you and we certainly appreciate your business. We look forward to installing the hardwoods this upcoming week and hope that you will be pleased with that installation as you have the others. Henry Scott, our owner, started this business as an installer over 42 years ago, and he is meticulous about our installation crews. He only recruits and retains the best in the area. In fact, our average installation team has been with us for over 19 year. We thank you again, for your business - Enjoy your new floors. The team at Carpet One By Henry

Steve ~ Thanks for the feedback. Our owner, Henry Scott, started this business 42 years ago and built it based on his excellent installation skills. It is very important to our company that we continue that reputation today. Feedback like yours, helps us know that we are on track. Enjoy your new flooring. The team at Carpet One By Henry

Meredith ~ Thank you so very much for starting our 2019 off with such a great review. Henry Scott, our owner, built this business over 42 years when he started off as an installer. He built the business based on his attention to detail and his passion for pleasing his customers. We try very hard today to continue his mantra. We appreciate your business and we hope you enjoy your new floors. The staff at Carpet One By Henry

Dear Anonymous ~ I hate to hear that you experienced ordering issues, but I am glad to know that we were able to resolve it quickly. I would love to know more about the specifics if you are willing to share. It would help me better understand what the problem was and what we may be able to do differently in the future so others do not experience the same thing. Our owner, Henry Scott, built this business on his attention to detail and his passion for keeping his customers satisfied. Today, we want to be able to uphold that same reputation. Please call me direct at 336-379-1018 or email me at TeresaR@CarpetOneByHenry,com We do appreciate your business and we hope you enjoy your new floor. Teresa Ridge Sales & Marketing Director Carpet One By Henry

Katherine ~ I so appreciate your kind words. We are so very fortunate to have such a dedicated team at Carpet One By Henry. Henry Scott, our owner, started this business 42 years ago and has built it based on his dedication to superior installation and outstanding customer service. We continue to try very hard to continue that reputation today. We have had numerous 5-star reviews with Thomas being mentioned. Thomas started with us when he was still in high school. He helped his dad, who is one of our installers and it is that experience that makes him so very valuable. He is able to help customers understand the ins and outs for flooring from an installer's perspective. Our crews have been with Henry for an average of 19 years, so we have a lot of faith in their abilities. Reviews such as this please us very much. Thank you so much and enjoy your new flooring. The team at Carpet One By Henry

Ron ~ Thank you for taking time to review our company. Our owner, Henry Scott, built this business because of his passion to please his customers. That was over 40 years ago, and we still continue to build on his mantra. Thank you again. We appreciate your business. The team at Carpet One By Henry

Thank you Kimberly for the kind words. Customer service is one of the things that we believe sets us apart from other flooring stores in our area. We try extremely hard to ensure that everything from the sale to the installation goes smoothly. Enjoy your new floor. The team at Carpet One By Henry

Dear M. O. We appreciate you sending us this helpful feedback. Our owner, Henry Scott, built this business based on his attention to detail during his installations. We will certainly talk to your installation crew about the importance of cleaning up all parts of a home where carpet fibers may have been left. Without your feedback, we would not know what is going on "in the field", so we do appreciate it. We were very pleased to hear about our helpful staff in the store as well as our scheduling department being able to work around your renovations. We certainly hope that you enjoy your new floors and will not hesitate to shop with us again. Thank you again - The Team at Carpet One By Henry

Anne ~ Thank you so much for taking time out of your day to send us such great feedback. Unexpected issues are no fun for us either, however, we are glad that we have such great people in place that can help us through those. Henry Scott, our owner, started this business over 40 years ago and was always willing to go the extra mile for any of his customers. That is why we continue to offer a guarantee on all of our installations, still today. We hope you enjoy your new floors and we certainly appreciate your loyalty to our company. The team at Carpet One By Henry

Lawrie ~ Thank you so much for such kind words. The Carpet One By Henry team is so fortunate to have folks like Jeff, Kevin and Charlie & his crew. Henry Scott our owner, built this business over 40 years ago based on his attention to detail and his passion to ensure all his customers had a great experience with his business. We continue to try extremely hard today to continue that reputation. We appreciate your business and we hope you enjoy your new floors.

Anne ~ Thank you for getting our Saturday off to such a great start. We appreciate the 5-Star Review and we appreciate your business. We saw photos of the final installation and it looks stunning! We are so very pleased that you were happy with our installation. Henry Scott, our owner, built this company based on his attention to detail in his flooring installations. We try extremely hard today to uphold his reputation. Thank you again and enjoy your new rugs. The Team at Carpet One By Henry

Faye ~ Thank you so very much for the 5-star review this morning. Henry Scott, our owner, started this business 42 years ago and built the business based on his quality installation. Today, we try so very hard to continue that legacy. We are so fortunate to have Thomas on our staff because he is a perfect example of an employee that honestly cares about his customers. His background in installation proves to be a tremendous asset to his customers as he can share his experiences and help explain things to you in easy terms. We appreciate your business. Take care and enjoy your new floor. The team at Carpet One By Henry

Tony ~ Thank you for starting our day with a 5-Star Review. Henry Scott, our owner, built this business on his excellent customer service and we continue today to strive for perfection. Thank you for your business and we hope you enjoy your new flooring. The team at Carpet One By Henry

Andrew & Kelly ~ Thank you so much for the 5-star review. We try so very hard to keep our customers happy with both a quality installation as well as very knowledgeable sales staff. Our owner, Henry Scott, built this business 42 years ago using those same principles and it is very important that we continue his mantra today. We do appreciate your business and hope you enjoy your new flooring. The team at Carpet One By Henry

Jane ~ Thank you for giving us a 4-star review. We appreciate the kind comments. Our owner, Henry Scott, built this business 42 years ago based on his attention to installation and quality. It is his passion to treat our customers fairly with special attention put on quality over quantity. We hope you enjoy your new floor. The Team at Carpet One By Henry

Thank you so much for the 5-star review. We appreciate it so much. Enjoy your new flooring The Team at Carpet One By Henry

Thank you Vincent for the great review ~ Henry Scott, our owner, started this company 42 years ago and he has built it based on his forward thinking about professional/quality installations taking precedence over the number of installations we handle in any given time frame. We want to make certain that we handle your job efficiently and correctly the first time around. It is feedback like yours that help us know we are on the right track. Thank you for your business - Enjoy your new floor. The team at Carpet One By Henry

Thank you Salizzoni Family for starting our morning off with a 5-Star Review. We appreciate your business & look forward to working with you in the future. Enjoy your new floor. The Carpet One By Henry team

Vickie ~ Thank you so very much for giving us a 5-Star Review. We try very hard to go above & beyond to please our company. We appreciate your business & hope you enjoy your new floor. The Team at Carpet One By Henry

Treffrey ~ Thank you for taking time out to write such a great review. Henry Scott, our owner, built this business based on his attention to detail and on his passion for superior customer service. Today, we continue to work extremely hard to continue that mantra. We appreciate your business & we hope you enjoy your new flooring. The Team at Carpet One By Henry