Thank you for your feedback, Carol. We're sorry to hear about the issues with unsubscribing from emails and communication limitations. We do offer a live chat option. This is available through our website during business hours. Please contact our customer service team directly so we can assist you further.
Thank you, Lee, for your 5-star review! We're glad to hear that the transfer process was easy and that you're happy with the coverage and monthly savings.
B
Bob F美国 · 写过 2 条评价 · 体验于 2026-07-30 ·
★★★★★
客户服务和总部
我们正在尝试将固定电话转移到 IRIS Home Base。 Home Base 充电座按时抵达,但我们当前的承运商的移植过程陷入停滞。我与 Consumer Cellular 客户服务部门的每一次互动都非常出色!每个人都非常有礼貌、理解和乐于助人!还能期待什么?
Consumer Cellular 回复2026-08-01
Thank you, Bob, for your 5-star review! We're glad to hear that our customer service has been stellar and helpful during your porting process.
Thank you, Kw, for your 5-star review! We're glad to hear that our customer service was outstanding and that you're now enjoying better signal strength.
Thank you, Beth, for your 5-star review! We're glad to hear that you had a positive experience with our quick delivery and real customer service agents.
A
Andrew Monteiro美国 · 写过 6 条评价 · 体验于 2026-07-31 ·
★★★★★
这是真实的事情……
多年来,我一直收到加入消费者移动电话的邀请,但我觉得这些附加内容好得令人难以置信。 我嫂子对它们赞不绝口,所以我就尝试了一下。蜂窝服务的费用是我使用 ATT 支付的费用的一半。 转账确实需要几天时间,但我的旧服务一直有效,直到转账完成,商店和网上的代理商都非常有帮助。 如果他们家里也有互联网,我会欣喜若狂
Consumer Cellular 回复2026-08-01
Thank you, Andrew, for your 5-star review! We're glad to hear that you found our service cost-effective and that our team was helpful during your transfer process.
D
Dawson Mundt美国 · 写过 1 条评价 · 体验于 2026-07-14 ·
★★★★★
喜欢通过…轻松切换
喜欢通过网站进行切换的便捷性。最糟糕的部分是尝试通过 QR 码导航 e-sim,如果我没有两条线使用相机来完成任务,这将很困难。支持人员对有关该计划的问题非常有帮助。我的信号似乎比我之前切换的 AT&T 服务要好。
Thank you, Sam, for your 5-star review! We're glad to hear that Rob provided excellent service and that you're enjoying better streaming and savings with us.
Thank you, Glynda, for your 5-star review! We're glad to hear that our associate was patient and friendly, and that you're happy with the savings and service.
Thank you, Clifton, for your 4-star review! We're glad to hear our agent's friendliness and shared experience made you feel understood and at home. We're happy our pricing was a perfect fit for you and appreciate you choosing Consumer Cellular.