CreationWatches

Dear Customer, Thank you very much for your wonderful feedback. We are delighted to know that you are happy with your watch purchase, our competitive prices, and the fast, free shipping. It is always our goal to provide a smooth and satisfying shopping experience for all our customers. We truly appreciate your continued support and look forward to serving you again in the near future. If you have any queries, please feel free to contact us at [email protected] Best regards, Sally

Dear Customer, Thank you very much for your kind feedback. We are truly pleased to know that you are happy with your watch purchase, our pricing, fast delivery, and customer service. It is always our priority to ensure a smooth and satisfying shopping experience for our customers. We greatly appreciate your support and look forward to serving you again in the near future. If you have any queries, please feel free to contact us at [email protected]. Best regards, Sally

Dear Hatim, Thank you for taking the time to share your experience with us. We sincerely regret that this matter has caused you inconvenience and disappointment, and we appreciate your feedback. We would like to clarify that regarding the replacement watch, our intention was only to request payment for the difference between the original amount you paid and the cost of the new replacement item. We did not mean to imply that any additional fees were necessary beyond this difference. As you have chosen not to proceed with the replacement and requested a full refund, we have processed your cancellation and issued a full refund to your original payment method. Typically, refunds take about 5–7 business days to reflect in your bank account, depending on your bank or card provider’s processing time. We apologize for the frustration you experienced during this process and appreciate your patience while the refund is completed. We strive to improve our services and hope you will consider giving us another chance in the future. Thank you for your understanding. Best regards, Sally

Dear Customer, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed not only the watch but also the support and guidance from our team throughout your purchase. We always strive to make the shopping experience smooth and reassuring, especially for first-time automatic watch buyers, and it’s great to know our efforts made a difference. We look forward to serving you again in the future. If you have any questions or need assistance, please feel free to reach out to us at [email protected]. Best regards, Sally

Dear Customer, Thank you for your kind feedback! We’re delighted to hear that you found the watch purchase and our service quick and reliable. We always strive to make your shopping experience smooth and enjoyable. We look forward to serving you again soon. If you have any questions, please feel free to reach out to us at [email protected]. Best regards, Sally

Dear Customer, Thank you for your kind feedback! We’re glad to hear that everything was perfect and the delivery was fast. We always strive to make your shopping experience smooth and enjoyable. We look forward to serving you again soon. If you have any questions, please feel free to reach out to us at [email protected]. Best regards, Sally

Dear Ayman, Thank you for taking the time to share your feedback regarding your recent experience. We genuinely appreciate your insights and understand your disappointment with the situation. However, it appears that you may not have purchased the Seiko SRPD55K1 from our website. We strive to provide accurate product descriptions and ensure that our customers receive exactly what they order. Your concerns about receiving the wrong version of the watch are valid, and we empathize with the frustration that can arise from such issues. We encourage you to reach out to the retailer from whom you made your purchase to discuss your concerns further. They should be able to assist you with the return process and address any issues related to customs duties and compensation. Thank you again for your feedback, and we hope your matter is resolved promptly. Best regards, Sally

Dear Tom, Thank you for sharing your feedback regarding your recent purchase of the GShock Mudmaster GWG2000. We are pleased to hear that you found the delivery to be fast and the quality of the watch genuine. We understand your concerns regarding the import duty tax and would like to clarify that our product prices do not include VAT or taxes. Unfortunately, we do not have control over customs duty charges, as these are determined by your customs authorities. This information is clearly stated on our website, particularly next to the selected shipping options (Duties / Taxes + Clearance fees collected at delivery) and in our terms and conditions, shipping information, and FAQs. It's important to note that we cannot predict when or how much these charges may occur, as they are entirely at the discretion of your country’s customs authority. While we cover the shipping fees, any import duties are the responsibility of the buyer, as they are imposed by your customs authorities, over which we have no control. If you have any further questions or concerns, please feel free to contact us at [email protected]. We appreciate your understanding and hope to serve you better in the future. Best regards, Sally

Dear Customer, Thank you for your positive review. We are delighted to know that you are happy with the service and quality provided. It is wonderful to hear that you had a smooth and satisfying experience with your purchase from our online store. We truly appreciate your kind words and look forward to serving you again in the near future. If you have any query, please contact us at [email protected] Best Regards, Sally

Dear Customer, Thank you for your wonderful review. We are pleased to know that you found our website easy to use and appreciated the detailed product descriptions, tracking updates, and great prices. We always do our best to make the entire shopping experience smooth and enjoyable. We look forward to serving you again in the near future. If you have any query please contact us on [email protected] Best regards, Sally

Dear Customer, Thank you for your kind review. We are pleased to know that you are happy with our service and the wonderful product. We always do our best to make the entire shopping experience smooth and enjoyable. We look forward to serving you again in the near future. If you have any query please contact us on [email protected] Best regards, Sally

Dear Customer, Thank you for your kind review. We are pleased to know that you are happy with the fast delivery and your beautiful watch. We always do our best to make the shopping experience smooth and enjoyable for our customers. We look forward to serving you again in the near future. If you have any query please contact us on [email protected] Best regards, Sally

Dear Customer, Thank you for your wonderful review. We are delighted to know that you had a great experience and that you are happy with the fast shipping and the authenticity of your brand-new watch. We truly appreciate your kind words and support. We look forward to serving you again soon. If you have any query please contact us on [email protected] Best regards, Sally

Dear Customer, Thank you for your kind review. We are pleased to know that you appreciated our large selection, good prices, and easy delivery. We always do our best to make the shopping experience smooth and enjoyable for our customers. We look forward to serving you again in the near future. If you have any query please contact us on [email protected] Best regards, Sally

Dear Customer, Thank you for your wonderful feedback! We are thrilled to hear that you loved the watch you purchased from our online store and that it arrived in great condition. Your satisfaction is our top priority, and we strive to make your shopping experience as smooth as possible. We look forward to serving you again in the near future. If you have any questions or need assistance, please feel free to reach out to us at [email protected]. Best regards, Sally

Dear John, Thank you for taking the time to share your feedback. We sincerely apologise that you did not receive the tracking information email for your order. Tracking details are normally sent automatically once an order has been dispatched; however, on rare occasions, emails may be filtered to spam/junk folders or affected by technical issues beyond our control. We are pleased to hear that, aside from this issue, you did not experience any major problems with your order. Your feedback is valuable to us and helps us improve our customer experience. Should you require any assistance in the future, please feel free to contact us at [email protected], and our team will be happy to assist. Best Regards, Sally

Dear Customer, Thank you for taking the time to share your experience with us! We are thrilled to hear that you love your new watch and that our customer service team was able to assist you effectively with your customs issue. We strive to ensure a smooth shopping experience for all our customers, and your feedback motivates us to keep improving. We apologize for the delay you experienced with DHL in Spain. We understand how frustrating that can be, and we appreciate your patience during the shipping process. We look forward to serving you again in the near future. If you have any questions or need further assistance, please feel free to reach out to us at [email protected]. Best regards, Sally

Dear Customer, Thank you for your wonderful positive review. We are delighted to know that CreationWatches is one of your favourite watch stores worldwide. We truly appreciate your kind words about our reliability, fast service, and overall service quality. It is always our pleasure to provide a smooth and satisfying shopping experience for our customers. We are grateful for your continued support and look forward to serving you again in the near future. If you have any query, please contact us at [email protected] Best Regards, Sally

Dear Customer, Thank you for your wonderful positive review. We are pleased to know that you are happy with your Seiko Avocado SRPD77K1 purchase, as well as our great price and fast delivery. We look forward to serving you again soon. If you have any query, please contact us at [email protected] Best Regards, Sally

Dear Tomasz, We are truly sorry to hear about your experience regarding the import taxes and duties charged on your recent purchase. We want to clarify that our product prices do not include VAT or taxes. Unfortunately, customs duty charges are determined by your country's customs authorities, and we have no control over these fees. This information is clearly stated on our website, particularly next to the selected shipping options and in our terms and conditions, shipping information, and FAQs. We understand how frustrating it can be to face unexpected charges, and we appreciate your understanding in this matter. Regarding your concerns about customer service, we strive to assist our customers promptly and effectively. We apologize if we did not meet your expectations in this instance. Our team has contacted you to clarify this further. Please feel free to reach out directly at [email protected] Thank you for your feedback, and we hope to improve your experience in the future. Best regards, Sally