CreditNinja

Dear Miguel, Thank you for reaching out. At CreditNinja, we're committed to ensuring that all approved applicants have an opportunity to fully review all loan terms prior to signing, including information about the annual percentage rate (APR) and other fees. High-APR loans are not recommended as long-term financial solutions; your choice of a loan product should match your needs and ability to repay. Additional information is also available at www.creditninja.com/pages/state_licenses. Our friendly customer service team is available to answer questions at any time, before and after signing. For further assistance, please call us at (855) NINJA-01 ((855) 646-5201) or e-mail [email protected].

Dear Fabian, Thank you for reaching out. At CreditNinja, we're committed to ensuring that all approved applicants have an opportunity to fully review all loan terms prior to signing, including information about the annual percentage rate (APR) and other fees. High-APR loans are not recommended as long-term financial solutions; your choice of a loan product should match your needs and ability to repay. For certain Texas loans, CreditNinja acts as a licensed Credit Access Business (“CAB”) for an unaffiliated third-party lender. CAB fee details are outlined in the loan agreement, along with details about the applicable 3-day cancellation window. Additional information is also available at www.creditninja.com/pages/state_licenses. Our friendly customer service team is available to answer questions at any time, before and after signing. For further assistance, please call us at (855) NINJA-01 ((855) 646-5201) or e-mail [email protected].

Dear KW, Thank you for reaching out. At CreditNinja, we're committed to ensuring that all approved applicants have an opportunity to fully review all loan terms prior to signing, including information about the annual percentage rate (APR) and other fees. High-APR loans are not recommended as long-term financial solutions; your choice of a loan product should match your needs and ability to repay. Additional information is also available at www.creditninja.com/pages/state_licenses. Our friendly customer service team is available to answer questions at any time, before and after signing. For further assistance, please call us at (855) NINJA-01 ((855) 646-5201) or e-mail [email protected].

Dear Heather, Thank you for taking the time to share your feedback. We understand how frustrating this experience may have been. At CreditNinja, we’re committed to ensuring accuracy in our loan servicing. CreditNinja does not have the ability to override ACH return decisions made by a consumer’s bank. If you received a denial notice, the decision was carefully made by either us or a third-party lender, based on the details of your application. We’d appreciate the opportunity to discuss your concerns directly and ensure you feel fully informed. Transparency and customer support are central to our lending process, and we take concerns like yours seriously. Please contact our friendly customer support team at ((855) NINJA-01 ((855) 646-5201) or e-mail [email protected].