CreditNinja

亲爱的詹妮弗， 感谢您抽出宝贵时间分享您的反馈。我们理解这种经历可能是多么令人沮丧。在 CreditNinja，我们致力于确保贷款服务的准确性。 CreditNinja 为申请期间输入的路由和帐号提供资金。 CreditNinja 无法推翻消费者银行做出的 ACH 退货决定。透明度和客户支持是我们贷款流程的核心，我们认真对待您这样的担忧。今天很高兴与您交谈，请联系我们友好的客户支持团队 ((855) NINJA-01 ((855) 646-5201) 或发送电子邮件至 [email protected] 以获得任何进一步帮助。

Dear Debra Hudgens, Thank you for reaching out. At CreditNinja, we take instances of alleged and actual identity fraud/theft very seriously. We do our best to screen for fraudulently-submitted applications, and we urge all consumers to take precaution in protecting their credit files from unauthorized use. Identity fraud hurts consumers, and hurts our business. The application may have been fraudulently submitted by an unauthorized individual. CreditNinja has an identity theft procedure in place, please call us so that we can look into the details of this claim. Our friendly customer support team is available by phone at (855) NINJA-01 ((855) 646-5201) or e-mail [email protected].

Dear Gregory, Thank you for reaching out. At CreditNinja, we’re committed to providing accurate and efficient loan servicing, and we understand how important timely funding is to our customers. As noted on the homepage of our website under Loan Disbursement, applications approved before 10:30 a.m. CT, Monday through Friday, are generally funded the same business day. Applications approved after that time are typically funded the next business day. In some cases, additional verification may be required. If so, the loan, if approved, will be funded the business day after the verification is completed. We appreciate your feedback, as it helps us continue to improve our products and services. If you’d like to discuss your experience further, please call us at (855) NINJA-01 ((855) 646-5201) or e-mail [email protected].